Afresh, a grocery artificial intelligence company that built its platform around fresh department complexity, has announced that its system now covers every department in the store, including center store, frozen, general merchandise, health and beauty and the full fresh perimeter. The expansion makes Afresh the only grocery AI platform capable of managing replenishment, demand forecasting, […]
Category: Online Grocery Technology
Grocery technology news: e-commerce, AI, checkout, data and the tools retailers use to run stores and reach shoppers.
See all our technology coverage in Grocery Tech & Retail Media.
Instacart, NVIDIA Build AI Platform to Unify In-Store, Online Grocery Retail
Instacart is building what it calls a “grocery world model” – a continuous learning artificial intelligence system that connects physical store data from its Caper Cart smart shopping carts with its online commerce platform in collaboration with NVIDIA. The initiative represents how it intends to use its scale across 2,200-plus retail banners and 100,000-plus locations […]
Fareway Launches Online Pickup Through Instacart Partnership
Fareway, the Iowa-based grocer with more than 140 Midwest stores, has partnered with Instacart to launch an updated e-commerce experience powered by Storefront Pro, its enterprise commerce platform. Fareway orders are available for pickup through the Instacart Marketplace with no markups and customers can shop at Shop.Fareway.com or through the Instacart app. The partnership gives […]
Birdzi Launches Natural Language BI Tool, AskKea
Birdzi has released AskKea, a generative business intelligence (BI) assistant that lets grocery retailers query their data using plain-English questions and receive decision-ready answers in minutes instead of days. AskKea is designed for non-analysts. Store managers and marketing teams can ask questions directly and receive clear answers, visual summaries, exportable data files, methodology explanations and […]
AI Experts Urge Retailers To Move Beyond Simple Automation
Artificial intelligence (AI) can help retailers unlock hidden revenue in underperforming inventory, improve customer targeting and streamline operations — but only if companies stop treating it as a time-saving shortcut and start using it as a strategic tool. That was the message from two digital commerce experts during a keynote at The Inspired Home Show […]
ECRS Names Rosner Chief Revenue Officer
ECRS, a Boone, North Carolina-based retail technology company, has named Merrick Rosner chief revenue officer. Rosner brings more than a decade of executive experience in retail technology and previously served on the National Retailer Advisory Board of the Independent Grocers Alliance (IGA). In his new role, Rosner will oversee customer experience, sales operations and strategic […]
Swiftly, MDI Bringing Digital Circular, AI Targeting To Independent Grocers
Swiftly has partnered with Merchants Distributors (MDI), a Hickory, N.C.-based wholesale grocery distributor, to expand digital capabilities across MDI’s network of more than 600 independent retailers in the Southeast. Under the agreement, MDI retailers will gain access to three Swiftly products – a modern retail website platform, SmartCircular for digitizing the weekly circular experience and Audience […]
Redner’s Markets Launches New Mobile App, Kicks Off ‘Appiness Tour’
Redner’s Markets launched a new mobile app March 5, and the employee-owned regional chain is celebrating with a five-store tour across Pennsylvania, Maryland and Delaware that begins March 10. The app gives customers access to exclusive deals, gas and grocery rewards points, grocery delivery and pickup and catering orders – consolidating Redner’s loyalty and shopping […]
Walmart To Deploy Digital Shelf Labels Chainwide Within A Year
Walmart is accelerating its rollout of digital shelf labels (DSLs) chainwide, with about 2,300 locations already using the technology and full deployment expected within the next year. Price updates are people-led, with employees reviewing and pushing approved changes through a secure system, typically outside of shopping hours, so prices remain stable and consistent during the […]
Simbe Becomes First Retail Robotics Company To Achieve Certification For Tally
Simbe is the first retail technology company to achieve UL 3300 certification from UL Solutions for Tally, its shelf-scanning autonomous mobile robot. UL 3300 is the standard for service, communication, information, education and entertainment robots. The certification showcases that Tally meets the requirements of the safety standard and helps set a new bar for trust and […]
Meijer Partners With SHI International For Technology Solutions
Meijer has partnered with SHI International, a technology solutions provider, to support the retailer’s behind-the-scenes technology needs, including Microsoft-related services. The partnership is led by Patrick Grow, who manages key Michigan accounts for SHI and has a personal connection to Meijer that spans decades. Grow grew up in western Michigan, just a few miles from […]
From Luck To Legacy: How Independent Grocers Are Finding Gold In Data
For the independent grocer, success is measured in generations. You aren’t just selling groceries; you are building a legacy. But in a landscape dominated by corporate giants, passing down a thriving business requires more than a well-stocked shelf. It requires trading “luck” for the leverage of actionable shopper data. Mapping the modern shopper journey The […]
Walmart Data Ventures Launches Scintilla In-Store For Supplier Field Reps
Walmart Data Ventures has introduced Scintilla In-Store, a platform designed to help reduce out-of-stocks, improve execution and deliver a seamless omni-shopping experience. Scintilla In-Store builds on the Scintilla platform – Walmart’s first-party insights offering that transforms granular data into intelligence for suppliers and merchants – and brings that ecosystem into Walmart stores. While Scintilla and […]
Uber Eats Launches AI-Powered Cart Assistant For Faster Grocery Shopping
Uber has launched Cart Assistant, an artificial intelligence-powered feature designed to help users build grocery baskets faster in the Uber Eats app. The beta feature allows users to type a shopping list or upload an image of a handwritten items or recipe ingredients, and AI automatically adds items to their carts. Cart Assistant accounts for […]
AWG Selects RELEX For AI-Driven Forecasting Across 3.5K Stores
Kansas City, Kansas-based Associated Wholesale Grocers (AWG) has selected RELEX Solutions to optimize distribution center forecasting and replenishment across its network of 3,500 member locations. AWG will implement the RELEX artificial intelligence-driven forecasting and replenishment solution to replace its legacy in-house proprietary systems and manual processes. The platform will deliver scalability and automation to improve forecasting […]
ECRS Completes SOC 2 Type 2 Audit
ECRS has completed a SOC 2 Type 2 audit conducted by an independent CPA firm in accordance with American Institute of Certified Public Accountants Trust Services Criteria, the Boone, North Carolina-based retail technology provider announced. The audit evaluated the design and operational effectiveness of ECRS’ internal controls over a defined period. The SOC 2 Type […]
Redner’s Markets Triples Charitable Donations Using Pin Pad Prompts
Redner’s Markets more than tripled charitable donations by shifting from cashier-initiated requests to pin pad prompts at checkout, ECRS announced Feb. 4. The Reading, Pennsylvania-based independent grocer recorded $10,507.71 in donations over nine days using the pin pad prompt, compared to $3,219.62 over 18 days with cashier prompts during its September round-up campaign. The pin […]
NGA Supports SNAP Modernization, EBT Fee Ban In House Farm Bill
The National Grocers Association announced that it supports provisions in the House Agriculture Committee Farm Bill text to modernize the Supplemental Nutrition Assistance Program, strengthen its integrity and expand food access. The legislation includes a five-year ban on EBT transaction fees, improvements to the Gus Schumacher Nutrition Incentive Program, permanent nationwide SNAP online purchasing and […]
Forage, Adyen Partner To Enable SNAP EBT Payments For Retailers
San Francisco-based Forage has partnered with Adyen to power EBT payments in the Supplemental Nutrition Assistance Program for the retailer’s merchants in the United States. The collaboration enables retailers to accept SNAP benefits from the 42 million Americans who rely on them. The integration provides grocery, convenience and restaurant meal program merchants with a streamlined, compliant […]
Albertsons Joins OpenAI Advertising Pilot To Test ChatGPT Ad Formats
Albertsons Companies will be participating in the OpenAI Ad Pilot Program, testing how new advertising formats in ChatGPT can create personalized experiences for consumers ahead of Valentine’s Day. The Boise, Idaho-based grocer will explore how relevant ads unlock value for users and brands in conversational experiences as an early pilot partner for the program, which […]
