Hidden Profit - The Shelby Report
Posted inGuest Contributors, Featured News, Finance News, Grocery Store Equipment, Hidden Profit, National, News, The Grocer's Playbook

Hidden Profit: The Power Of Knowing Your Store

My colleague Peter Cooke and I are approaching a combined 40 years of helping food retailers improve their operations and, ultimately, their profit. For many of these years, this was represented by best sustainable practices or a similar vernacular. Regardless of the outside wrapper, we helped real retailers – real people – identify and capture […]

Posted inSustainability News, Guest Contributors, Hidden Profit, National, News, The Grocer's Playbook

Close The Freezer, Open The Margin – Ratchet Effect Of Energy Efficiency

From leaky gaskets to overnight heat loss, small inefficiencies add up fast. As we continue our sustainability series on resource management, we focus this month on the benefits of energy efficiency and how effective energy use can positively impact the bottom line. Alongside labor, a grocery store’s electric bill is typically one of its highest […]

Posted inSustainability News, Guest Contributors, Hidden Profit, National, News, The Grocer's Playbook

A Resource In The Wrong Place – The Economics Of Grocery Waste

Merchandise loss, also known as shrink or food waste, poses a persistent economic challenge for grocery stores. While the topic may not always provoke an emotional response, by the end of this article, you may find yourself reflecting on the true cost of waste. In fact, you might say you’ve WEPT – a helpful acronym […]

Posted inSustainability News, Guest Contributors, Hidden Profit, National, News, The Grocer's Playbook

Reduce Turnover By Engaging Employees; Cut Costs With Better Resource Management

As shoppers, we know the feeling of a positive shopping experience when helped by an engaged associate. According to Gallup (2023), companies with highly engaged employees provide an enhanced customer experience, increased customer retention, improved shopper satisfaction, stronger word-of-mouth and reduced churn, resulting in 23 percent higher profits. Conversely, disengaged associates cost employers $8.8 trillion […]

Posted inGuest Contributors, Hidden Profit, National, News, Sustainability News, The Grocer's Playbook

Effective Resource Management Strategies For Cutting Costs, Driving Profits

The most important business in every community is the local grocery store. It is the most visited. It is where the most money is spent, outside of housing and transportation. It supplies more than two-thirds of calories consumed. During the pandemic, the industry had record profit margins. From 2020-22, profit margins averaged 2.73 percent, reaching […]