By RF Buche, president and CEO of GF Buche Co. I’ve spent my entire life in grocery stores. I am a fourth–generation grocer and president and CEO of GF Buche Co., a family business that has operated in rural and tribal communities for 120 years. Some of our customers are the poorest people in the U.S. and […]
Tag: guest contributor
Leadership: ‘The 5 Rules’ For Winning The Holidays
For all of us that are grocery retailers, November and December aren’t just regular months. They’re the two biggest sales months of the year – not by a little, by a lot. And it can be overwhelming for our teams and customers. Remember one of my top leadership lessons for success: We take care of […]
NGA, CGA Help Independents Remain Important Part Of American Economy
As some of the most resilient business owners in the country, independent community grocers know they don’t thrive by working in a vacuum. The strength of our industry comes from its robust sense of unity. Few organizations embody that sense better than the National Grocers Association and the California Grocers Association. By bringing independent retailers […]
Leadership: Disruptive Kindness
It’s been an interesting journey since publishing my book on “The 5 Rules” in January of 2024 and speaking and coaching on these rules across many organizations since then. There has been one question that comes up on many occasions that I’d like to expand on for this month’s leadership teaching. But first, just as […]
What Does Future Of Independent Grocery Hold?
Editor’s note: This is the first of a three-part series of articles intended to provide a view of the path to a brighter future for independent grocery as a whole and for independent grocers individually. As president of the Business Service Resource Group, I’ve spent over three decades working directly with family-owned businesses in the […]
A Resource In The Wrong Place – The Economics Of Grocery Waste
Merchandise loss, also known as shrink or food waste, poses a persistent economic challenge for grocery stores. While the topic may not always provoke an emotional response, by the end of this article, you may find yourself reflecting on the true cost of waste. In fact, you might say you’ve WEPT – a helpful acronym […]
Work Not Finished, But NGA Pleased With Efforts On Tax Measure, SNAP
Independent grocers across the country are applauding significant policy victories following months of persistent advocacy led by the National Grocers Association (NGA). With the enactment of a landmark tax package and the defense against the most damaging proposed changes to the Supplemental Nutrition Assistance Program, NGA has delivered tangible results for independent operators and the […]
Leadership: If You’re Going To Be A Bear, Be A Grizzly
“If you’re going to be a bear, be a grizzly.” This saying is one of my earliest learnings on how to be successful. It was during my early years at United Supermarkets of Oklahoma, where I spent the first 27 years of my career. I went from being a produce manager to assistant manager and […]
New Spending Bill And SNAP: Sifting Through The Ugly, Bad and Good
The Trump administration recently passed the spending bill. Some of the bill is new; some keeps in place existing programs. And where politicians exist, they do tricks and misinformation. Sometimes what they say is going to happen and what a bill actually does are two different things. Let’s take a deep look at the Supplemental […]
For Grocers, Refrigeration Management Is Often-Overlooked Lever For Profitability
by Jonathan Tan, co-founder of the Ratio Institute In 1916, Clarence Saunders opened the first self-service grocery store in Memphis, Tennessee. In 1930, the modern supermarket arrived in the Jamaica neighborhood of Queens, New York, in the form of King Kullen. These innovations birthed the need for the fourth utility in food retail – modern […]
Leadership: Learning To Lead Like A National Park Guide
We recently went on a graduation celebration trip with our oldest grandson, Dax Graham Black, to Mesa Verde National Park. We had two different guides take us through a couple of the main attractions there – the Cliff House and the Balcony House. I had this thought as they inspired and educated us on how […]
NGA Scores Big Legislative Wins For Independent Grocers
At the time of this writing, the first 100 days of the new congressional session are wrapping up, and the National Grocers Association (NGA) has secured major victories that will ease regulatory burdens, promote fair competition and protect independent grocers nationwide. From advocating for antitrust enforcement to blocking costly energy regulations, NGA’s efforts are making […]
Leadership: Be A River – Not A Reservoir
Out-of-date leadership is associated with authority, decision-making and control. However, the most effective and true leaders understand that their role is not to accumulate power for themselves but to channel it outward by empowering, inspiring and serving others. This principle is best captured in the metaphor, be a river – not a reservoir. A river […]
Grocers Need to Plumb Their Data To Better Understand Shoppers
by Sy Fahimi/SVP-Product Strategy, Symphony RetailAI Grocery retail is going through a significant reinvention as we continue to move into the era of the consumer. Retailers can succeed in 2019 by keeping data at the core of every practice in order to better understand their shoppers. Historically, retailers have large amounts of data, such as […]
An Interview With Topco’s Liebich About Leadership
The Shelby Report and The Grocery Group this month introduce a new column series called “Emerging Leaders” that focuses on current and future leadership in the grocery industry. In this first installment, The Grocery Group Founder and CEO Cindy Sorensen interviews Jamie Liebich, dairy category director for Topco. Sorensen’s questions are in bold. Jamie, congratulations […]
HR & Benefits News: 2019 HR Compliance Checklist
HR & Benefits News is a monthly column by Chris Cooley, co-founder of MyHRConcierge and SMB Benefits Advisors. As we begin a new year in 2019 and approach the end of a decade, the grocery industry and the workplace in general is changing and growing at an unprecedented rate. By the year 2020, there will be five generations […]
HR & Benefits News: Top 2 HR Compliance Questions From Independent Grocers
HR & Benefits News is a monthly column by Chris Cooley, co-founder of MyHRConcierge and SMB Benefits Advisors. Independent grocers are all too familiar with the challenges they face on a daily basis regarding the rapidly evolving supermarket industry, including competition from conventional grocery giants, changing technology, and managing cash flows amidst food deflation and increased labor […]
Bring The Farmers Market To Life In The Produce Department
by Claire Lentsch/a contributor to The Shelby Report Produce thrives when it is fresh, affordable, exciting and expresses vintage appeal. It is healthy, fast and filling, making it the ideal snack. Nobody has to question, “Is this good for me?” Consumers assume most items in the produce category will improve their health, and these natural […]
Discover Gold In ‘Customer Zones’: A Proven Strategy To Increase Foodservice Sales
by Howland Blackiston/principal, King-Casey My July article in The Shelby Report pointed out that grocery stores and supermarkets could learn a lot from QSRs and fast-casual restaurant competitors as they entered the “brave, new world of branded, proprietary food offerings.” Specifically, they needed to (1) develop a menu strategy; (2) commit to continuous innovation; and […]
HR & Benefits News: Workplace Bullying And The Potential Costs
HR & Benefits News is a monthly column by Chris Cooley, co-founder of MyHRConcierge and SMB Benefits Advisors. Most of us experienced or witnessed bullying on the playground as kids, but many small and medium business owners are unaware of how prevalent bullying currently is in the workplace, and how corrosive it can be to the work […]
