Roger Lowe Sr. demonstrates an admiration for every Lowe’s teammate he meets, to which countless people can attest. “He would honestly take the time to greet everybody,” said David Figueroa, area manager. “From the front to the back of the store. He has such a personal relationship with a lot of our workers. And just […]
Category: Shelby Content
Exclusive, in-depth stories from the Shelby team. Explore Food Industry features, market profiles, and unique perspectives from industry leaders.
Posted inGuest Contributors, Association News, National
Independent Grocers Fly In Formation, Voices United For Fair Competition
NGA takes pride in representing the independent grocery industry and is honored to speak in the halls of power in Washington on behalf of retailers, wholesalers and suppliers. As a generator of tax revenue and jobs while helping to feed this great nation, the industry must remind policymakers how important it is to Main Street […]
Posted inRetailer of the Year, Food Industry Hall of Fame, Southwest
God, Family, Groceries Are Guiding Forces For Lowe’s Market
As a Christian-based and family-owned organization, these two values are at the core of Lowe’s Market. The Christian and family values helped drive one of the company’s internal logos – GFG, which stands for God, family and groceries. The letters are listed in order – God is first priority, family is second and the grocery business […]
Posted inInnovator of the Year
The Fresh Market Known For ‘Impeccable Guest Service’
Voted the Best Supermarket in America for a second consecutive year by USA Today’s 10 Best Readers’ Choice Awards – based on value, selection and service, The Fresh Market’s “impeccable guest service” helped the specialty grocer achieve the honor. Brian Johnson, SVP of store operations and support, has made it his mission to continue improving […]
Posted inFood Industry Hall of Fame, Retailer of the Year, Southwest
A Lasting Legacy Of Passion, Partnerships And Persistence
When Roger Lowe Sr. is visiting one of his stores, there’s a good chance you will find him bagging groceries or greeting every employee (known as a teammate) or picking up trash in the parking lot. His heart for people, attention to detail and impact on the grocery industry are just a few of […]
Posted inOnline Grocery Technology, Association News, Guest Contributors, National
Grocery Stores Must Take Up Arms In War Against Cyber Crime
We know the stories: Some company, hospital, school or individual gets hit with a ransomware attack, which shuts down its computer system. It then must pay the criminals to get access to the system again or pay a lot of money reloading and restarting literally everything. These aren’t teenagers hacking corporate systems to show off […]
Posted inInnovator of the Year, Southeast
The Fresh Market’s Marketing Innovations Guide To ‘Top of Mountain’
Kevin Miller came to The Fresh Market as chief marketing officer after having served in the same role for 4.5 years at Natural Grocers, where he had learned a lot about the grocery industry. The job of CMO at The Fresh Market was “an opportunity to further apply some of that knowledge. It was a […]
Posted inFood Industry Hall of Fame, Home Page Slider, Retailer of the Year, Southwest
Roger Lowe Sr. Inducted Into Food Industry Hall Of Fame
Roger Lowe Sr., president and chairman of the board at Lowe’s Market, has been inducted into Shelby Publishing’s Food Industry Hall of Fame. In addition to this honor, Lowe’s Market has been named as The Shelby Report of the Southwest’s Retailer of the Year. Join us in the pages that follow as we learn how […]
Posted in, Market Profile, Southwest
Pyburn’s Farm Fresh Foods Has Become Houston Area Institution
Pyburn’s Farm Fresh Foods on Fondren Road in Houston plans to celebrate the store’s 10th anniversary this year with some renovations and by showing appreciation to the community. Loan Couch, general manager, is among the family members who oversee one of the 11 Pyburn’s stores. Nine of them are in Houston, while the other two […]
Posted inInnovator of the Year, Home Page Slider, Independent Store News, Southeast
New Concept Store Leads Way To Future For The Fresh Market
Shoppers begin their experience of The Fresh Market before they reach the door, as the entrance is decorated with flowers and plants to match the season or an upcoming holiday. “We really want to set the tone when the guest comes out of their car – a kind of anticipation of what they’re going to […]
Posted inInnovator of the Year, Home Page Slider, Independent Store News, Southeast
Sharing Stories Of The Fresh Market And Its Team Members
The Fresh Market Magazine was created during the COVID-19 pandemic as a way to bring the store to the specialty retailer’s guests, sharing its stories while they stayed home more, according to Gloria Reardon, director of products, occasions and meal solutions. “I would say our brand is a very experiential brand – you have to […]
Posted inInnovator of the Year, Home Page Slider, Independent Store News, Southeast
The Fresh Market Builds On History Of Innovation
The Fresh Market is all about fresh, but it’s also about innovation. Founders Ray and Beverly Berry were innovators when they opened their first store in Greensboro, North Carolina, on March 5, 1982. Inspiration struck during a trip to Europe, where they experienced the charm and essence of the local food markets. Innovation came as […]
Posted inMarket Profile, Association News, Home Page Slider, Northeast
CFA Leader Says Labor Shortages Biggest Challenge For Food Retailers
The economy in Connecticut appears to be lagging behind the U.S. average, and a lack of fiscal discipline at the state and local levels continues to be an issue. According to the “2021 Report on Business Climate by State” produced by the Tax Foundation, Connecticut’s business climate is ranked 47th in the U.S. and has […]
Posted inInnovator of the Year, Home Page Slider, Independent Store News, Southeast
Much Time, Tasting Went Into The Fresh Market’s The Square
Diane Cleven has had “the most lucky career in the world.” The VP of deli/CMS/sushi/bakery at The Fresh Market came to the company about 22 years ago, when owner Ray Berry and his son persuaded her to leave the specialty distributor for which she was working. Cleven joined The Fresh Market because she “fell in […]
Posted inMarket Profile, West
Fresh Foods Specialty Grocer Finds Niche Along The Coast
For independent grocer Jon Welsh, serving customers and the community are what he loves most about his job. Welsh owns and operates Fresh Foods specialty grocery stores in Cannon Beach and Manzanita, along the Oregon coast. While the IGA affiliate stores do a robust business during tourist season, Welsh said the rest of the year […]
Posted inMarket Profile, Northeast
Employees, Community Remain Essential To LaBonne’s Markets
From butchers to business owners, LaBonne’s Markets in Connecticut is six generations strong. A timeline on its website marks the milestones: George LaBonne had a small market and delivered on his horse and buggy in 1900; his son, George Jr., also a butcher, worked with his father until the 1920s when he, his wife and […]
Posted inInnovator of the Year, Home Page Latest News, Independent Store News, Southeast
Fresh Shines After The Fresh Market Navigated Its Remodeling Process
The Fresh Market’s Jessi East had a unique role to play in the remodel of the company’s original location on Lawndale Drive into its new concept store. As store manager, she had to navigate the challenges of keeping the store open as construction was under way. Having started with The Fresh Market 15 years ago, […]
Posted inInnovator of the Year, Home Page Slider, Independent Store News, Southeast
The Fresh Market Opens New Store In Palm Beach Gardens, FL
The Fresh Market Inc. opened its 160th store April 7 at 4925 PGA Boulevard in Palm Beach Gardens, Florida. This will bring the retailer’s total stores in Florida to 47 locations. A grand opening celebration featuring a “bread breaking” ceremony, vendor sampling, specialty presentations, giveaways and drawings will be held on April 13 to officially welcome the Palm Beach […]
Posted inMarket Profile, Association News, Home Page Latest News, Northeast
Daigle Shares Vision For NHGA With Member Engagement The Goal
The New Hampshire Grocers Association has promoted Kevin Daigle to president and CEO. His promotion has been effective since Feb 4. Daigle has been with NHGA since 1996 and has more than 30 years of nonprofit, industry and association management experience. His previous positions were VP and prior to that he served as membership director. Daigle […]
Posted inInnovator of the Year, Home Page Latest News, Southeast
The Fresh Market Is 2022 Southeast Innovator Of Year
The Fresh Market has been named The Shelby Report of the Southeast’s Innovator of the Year, which is the focus of this special issue. On a recent trip to the company’s headquarters in Greensboro, North Carolina, The Shelby Report visited with leadership to learn more about what makes the specialty grocer so innovative. Join us in […]