by Art Patch/a retired retail executive & regular columnist for The Shelby Report For years, the successful retail business model featured a strong commitment to customer service. Customer service does cover a broad area but was often listed in surveys as the primary reason a customer chose a store. It was not uncommon for employees […]
Tag: Walmart
Posted inOrganic Natural, Amazon Fresh, Corporate Store News, Home Page Latest News, National, Specialty, Whole Foods
Walmart, Trader Joe’s Lose Customers To Whole Foods After Price Cuts
Thasos Group, a data intelligence firm, has published a new research report, “Competitive Impact of Lower Prices at Whole Foods,” analyzing the number, composition and behavior of new customers at Whole Foods stores following significant price reductions in the wake of the chain’s acquisition by Amazon in August. Key findings of the report include: Foot […]
Posted inFrozen Food, Home Page Latest News, Southwest, Specialty, Suppliers
Bueno Foods Gains Expanded Distribution Through Walmart
Bueno Foods, a family-owned producer of food from New Mexico, has expanded its distribution into Walmart stores throughout Texas, Colorado, California and Arizona. According to the company, the expansion is a result of increased consumer interest in “authentic products with bold flavors.” Products on-shelf now are Bueno Foods’ signature Enchiladas (SRP $3.68-$5.12); New Mexico Hatch […]
Posted in, Amazon Fresh, Home Page Latest News, Industry News, National, Online Grocery Technology, Whole Foods
Study: Amazon, Walmart Outscore Food Retailers On Online Satisfaction
The Retail Feedback Group (RFG), a provider of actionable stakeholder feedback, has released its 2017 U.S. Online Grocery Shopper Study. This new research found about half of online shoppers plan to purchase grocery items more often in the coming year and rate their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 […]
Posted in, Corporate Store News, Home Page Latest News, Merchandising News, Online Grocery Technology, Southwest
eMeals Customizable Meal Kits Available At Walmart, Kroger
Digital and mobile meal planning service eMeals has introduced what it says is the first choose-your-food-style meal kit solution as well as the first that works with local grocery pickup and delivery partners, providing variety, flexibility and affordability not available from other meal kit services. Subscribers can select from 15 different eating styles ranging from Quick […]
Posted in, Corporate Store News, Home Page Latest News, Southwest, Supply Chain News
Walmart Has Reopened Most Locations In Harvey-Impacted Areas
Walmart said Sept. 5 that it has reopened most of its stores and is again serving customers in the Gulf region following the devastation from Hurricane Harvey. All but five of its stores in the Gulf region have reopened; the remaining five stores that remain closed are along the coast where the storm made landfall. Walmart […]
Posted in, Corporate Store News, Home Page Latest News, Southwest
Walmart Donates $132K To Oklahoma Food Bank
Through its “Fight Hunger. Spark Change.” campaign, Walmart has donated $132,823.51 to the Regional Food Bank of Oklahoma. This campaign was part of a nationwide initiative encouraging people to take action against hunger through online support, in-store purchases and donations at the register. Overall, the campaign raised more than $19.8 million to support Feeding America […]
Posted inEquipment & Technology, Corporate Store News, Home Page Latest News, Industry News, National, Online Grocery Technology
Walmart Expands Delivery Pilot, Partners With Google Assistant
Walmart is stepping up its online ordering and delivery programs. The retailer is expanding its home delivery pilot program to Dallas and Orlando, and is partnering with Google to offer voice shopping via Google Assistant. See statements from Mike Turner, VP of ecommerce operations, and Marc Lore, president and CEO of Walmart U.S. ecommerce, below. […]
Posted inNortheast
BeaconUnited Expands Coverage For Walmart And Sam’s Club
BeaconUnited, a New Jersey-based service sales and marketing agency for the CPG industry, recently announced that Arena is joining it to deliver branding and sales solutions for Walmart and Sam’s Club. Arena was founded by Dan Arnsperger, a veteran in the CPG industry with years of experience developing and launching new products. The company offers sales […]
Posted inIndustry News, Corporate Store News, Equipment & Technology, Home Page Latest News, Southeast, Store News, Supply Chain News
Walmart Debuts E-Commerce Fulfillment Center In Florida
Florida Gov. Rick Scott, Walmart officials and community leaders attended the grand opening of Walmart’s new state-of-the art e-commerce fulfillment center in Davenport on Tuesday. The campus is the sixth in the Walmart network and the first in Florida. The facility in Polk County will house millions of items dedicated to fulfilling online orders and will […]
Posted inCorporate Store News, Equipment & Technology, Home Page Latest News, Industry News, National
Walmart Testing Associate Delivery
In addition to Online Grocery Pickup, two-day free shipping and its new Pickup Discount program, Walmart likely will add another service to its e-commerce platform: associate delivery. The service currently is being tested in three of the retailer’s stores—two in New Jersey and one in northeast Arkansas. Marc Lore, president and CEO of Walmart U.S. E-Commerce, […]
Posted inSouthwest, Corporate Store News, Home Page Latest News, Industry News
Walmart Opens 100th Training Academy In The U.S.
Walmart hosted grand opening festivities at its 100th training academy in the U.S. Monday, at 1225 West I-35 Frontage in Edmond, Oklahoma. Walmart training academies were introduced in 2016 and have expanded to 40 states. “Everything we do begins with our associates,” said Doug McMillon, president and CEO of Wal-Mart Stores. “That’s why we have […]
Posted inStore News, Corporate Store News, Equipment & Technology, Home Page Latest News, Industry News, National, Online Grocery Technology
Walmart ‘Aggressively’ Expanding Grocery Pickup As It Also Rolls Out Online Discount
Walmart is “aggressively” expanding its Online Grocery Pickup Service, according to Mark Lore, president and CEO of Walmart U.S. e-commerce. Lore says on the company’s website that the service is now in 600 stores with an additional 500 coming this year. That news comes as Lore also reveals that, beginning April 19, Walmart will begin […]
Posted inCenter Store, Corporate Store News, Home Page Latest News, Industry News, National, Snacks Brands, Supply Chain News, Wholesaler/Distributor News
McLane Co. Becomes Walmart’s Primary Candy, Tobacco Products Provider
Walmart has renewed its service agreement with McLane Co., a provider of grocery and foodservice supply chain solutions. As part of the extended agreement, McLane will continue to deliver to Walmart stores across the U.S., in addition to becoming the sole provider of candy and tobacco products to the majority of Walmart’s retail locations. In […]
Posted inStore News, Deli News, Food Service News, Home Page Latest News, Industry News, Southeast
Walmart Opens ‘Different’ Kind Of Neighborhood Market In Myrtle Beach, South Carolina
Walmart says it opened a “new and unique” Neighborhood Market in Myrtle Beach, South Carolina, on Wednesday. The 46,000-s.f. store at 1705 South Kings Highway is a prototype for the retail giant that has been rolled out in only a handful of markets nationwide. With updated signage, polished granite floors, lower counter tops in the […]
Posted in, Home Page Latest News, Southwest, Suppliers, Sustainability News
Walmart Asks Suppliers To Eliminate Toxic Chemicals From Products
On July 20, Walmart identified the “high priority” chemicals it has been asking suppliers to eliminate over the past three years. Those ingredients include triclosan, formaldehyde and butylparaben, among others. Products containing these ingredients include household cleaners, personal care, baby products, and beauty items. In a statement released July 20, Bentonville, Arkansas-based Walmart said the chemicals that […]
Posted in, West
UFCW 8-Golden State Begins Informational Picketing
UFCW 8-Golden State President Jacques Loveall announced that union volunteers established informational picket lines Oct. 6 at a Nugget Market and a Walmart Supercenter in West Sacramento, Calif. “Our members are prepared to do whatever it takes to ensure that workers at Nugget Markets and Walmart have the same access to the good wages, health […]
Posted in, West
California Walmart Expanding
The Folsom, Calif., Walmart is getting an expansion and a facelift starting today. The company said the expansion at the location at 1018 Riley St. will bring about 85 new jobs to the city. The store will stay open during the expansion that will add about 26,796 s.f. According to the Sacramento Business Journal, construction […]
Posted in, National
Walmart Plans to Open Stores in Food Deserts
Wal-Mart Stores Inc. revealed July 20 that it will open up to 300 stores nationally in so-called “food deserts” by 2016, creating more than 40,000 jobs. The giant retailer isn’t saying where it will locate the 275 to 300 stores — just that they’ll go somewhere in the more than 700 areas that the U.S. […]