The national customer satisfaction benchmark gains 0.5 percent to 76.3 on a scale of 0 to 100 for the fourth quarter of 2012, according to a report released today by the American Customer Satisfaction Index (ACSI). The rise comes from strong public sector gains combined with moderate customer satisfaction improvement for five of eight retail […]
Tag: sales
Posted in, National
Industry Supports Marketplace Fairness Act
Food Marketing Institute (FMI) is applauding the legislative effort to ensure brick and mortar food retailer establishments can compete fairly against online retailers, and that sales taxes are applied equally across sales channels. The authors of the Marketplace Fairness Act, Sens. Mike Enzi (R-Wyo.), Dick Durbin (D-Ill.), Lamar Alexander (R-Tenn.) and Heidi Heitkamp (D-S.D.) and […]
Posted in, Center Store, National, Organic Natural
In The Raw Sweeteners Sales Hit New Record In 2012
In The Raw all-natural sweeteners had a record year in 2012, passing the $50 million mark in retail sales for the first time, reports Cumberland Packing Corp. It saw a 20 percent increase in overall sales vs. 2011, according to a news release. The brand’s products include Sugar In The Raw, Stevia In The Raw, […]
Posted in, National
Industry Leader Robin Lewis To Keynote National Retail Conference
Retailers are in great need of powerful new tools to survive in today’s highly-competitive and rapidly-changing marketplace, according to the founder and CEO of The Robin Report, who will be speaking to participants at the Retail Marketing and Merchandizing Conference to be held at the Scottsdale Plaza Resort in Arizona on April 27-30. Robin Lewis, […]
Posted in, National
Frieda’s Promotes Chinese New Year Produce
A longtime leader in the specialty Asian produce category, Frieda’s presents its recommendations for retailers to ring in the “Year of the Snake” with a range of products, including Baby Bok Choy, Lemongrass, Oroblancos, Pummelos, Kumquats, Daikon, Young Coconuts, Rambutan, Won Ton Wrappers, Kim Chee and many more. Beginning Feb. 10, Asian cultures around the […]
Posted in, National
Crossmark Creates BrandMasters For Experiential Marketing Solutions
Crossmark, a leading sales and marketing services company in the consumer goods industry, has formed BrandMasters— a new experiential marketing agency that will provide turnkey solutions for brands to create meaningful shopper experiences through personal engagement. Crossmark says it created BrandMasters to meet the growing need among consumer goods brands to effectively influence shoppers on […]
Posted in, National
Produce Leader Barbra Metheny Passes Away
Produce industry leader Barbra Metheny has died following a long battle with brain cancer. Metheny passed away Jan. 11. She had a prolific career in the produce industry, working at Victoria Farms, Full Sail Produce, Pacific Provisions, JC Produce and, most recently, Fresh Connect, where she was chief sales officer. “Barb was one of the […]
Posted in, Beverage News, National, Perishables
‘Got Milk?’ And Fuel Up To Play 60 Kick Off ‘Breakfast Blitz’
This year, the national Milk Mustache “got milk?” Campaign is partnering with Fuel Up to Play 60, the National Dairy Council and National Football League’s in-school nutrition and physical activity program, for a national effort to get the message across about the importance of a good breakfast. Eating a good breakfast helps kids be at […]
Posted in, Midwest, National
C.H. Robinson Helps Timberwolves Foundation Tip Off Initiative
Through WolvesCare Month, presented by C.H. Robinson, the Minnesota Timberwolves FastBreak Foundation will turn its attention this January to some of the Wolves’ smallest fans, but those with the biggest hearts: children suffering chronic illnesses. Throughout the month at each Timberwolves game and at events across the community, the FastBreak Foundation’s WolvesCare initiative will work […]
Posted in, Guest Contributors, National
What If…The Holiday Sales Spirit Lived All Year?
You are just about to finish the most exciting sales season of the year. Starting in early October and running through New Year’s Day, seasonally merchandised supermarkets can expect a lift in transaction count and, more importantly, an increase in the average sale amount. Further, there is a spirit that prevails in most stores that […]
Posted in, Beverage News, Center Store, Southeast
Top Tennessee Legislators Endorse Wine In Grocery Stores
The two top Republicans in the Tennessee General Assembly have endorsed the sale of wine in grocery stores, The Associated Press reports. According to the Memphis Business Journal, Lt. Gov. Ron Ramsey, speaker of the Senate, and House Speaker Beth Harwell told the AP they support the sale of wine in supermarkets “I think opponents […]
Posted in, C-Store News, National
Foodservice Sales Quickly Becoming C-Stores’ Most Profitable Category
Foodservice is a key area of opportunity for convenience stores. As revenues from gasoline and tobacco products fall, foodservice sales are increasingly becoming convenience stores’ most profitable category. C-store foodservice is an $11 billion industry and the second largest retail host foodservice category behind supermarkets. The c-store segment comprises about 29 percent of retail foodservice […]
Posted in, Amazon Fresh, National, Whole Foods
Report: Cyber Monday Online Shopping Reaches All Time High
Holiday shoppers turned Cyber Monday into the biggest spending day ever with online sales growing 30.3 percent over the same period last year, according to cloud-based analytics findings by IBM. With an increase in online sales across multiple channels, the digital consumer took center stage. Retailers, marketing departments and CMOs delivered a consistent customer experience […]
Posted in, Southeast, Store News
Suspected Shoplifter Dies At Metro Atlanta Walmart
The Black Friday shopping weekend took a tragic turn early Sunday morning when a suspected shoplifter died while being apprehended by employees and a contract security officer outside a Lithonia, Ga., Walmart, The Atlanta Journal-Constitution reports. Two store employees who helped catch and subdue the suspect before police arrived have been placed on leave. The […]
Posted in, National
Black Friday Weekend Sales Hit Record
U.S. consumers spent more than $59 billion over the Black Friday weekend, the Associated Press reports. That sets a record for the post-Thanksgiving start of the holiday shopping season, according National Retail Federation (NRF) numbers. The Sacramento Business Journal reports that U.S. sales were up 13 percent compared to last year. Extended hours and sales […]
Posted in, National, Perishables
NFRA To Enhance Consumer Marketing Efforts In 2013
The National Frozen & Refrigerated Foods Association (NFRA) has hired PR firm Edelman to help enhance NFRA’s existing marketing campaigns and recharge efforts around promoting frozen and refrigerated dairy foods. Efforts will officially kick off in January 2013 with a focus on expanding NFRA’s annual March Frozen Food Month promotion. Enhanced efforts will include “influencer […]
Posted in, Center Store, National
Report: Pet Market Increases 15 Percent In Past Five Years
Pets are not only a man’s best friend, they are often looked upon as a four-legged member of the family. As a result, the retail sales of pets and related supplies and services have produced consistent gains from 2007-12, despite a turbulent economy. Mintel’s latest report estimates the pet market is worth more than $49 […]
Posted in, Executive News, National
Campbell Soup Co. Appoints Senackerib To New CMO Position
Campbell Soup Co. has appointed Michael Senackerib to the newly-created role of CMO, reporting directly to Campbell’s President and CEO Denise Morrison. Senackerib, 47, will lead Campbell’s marketing function, including marketing services, global advertising, design, media, digital marketing and consumer and customer insights. “World-class marketing is critical to Campbell’s success as we seek to drive […]
Posted in, Midwest, National
Supervalu Selling Midwest Distribution Center To Meijer
Supervalu Inc. is selling its 580,000-s.f. distribution center in Pleasant Prairie, Wis., to Meijer Inc. Meijer will open its first Wisconsin store in 2014: a 192,000-s.f. at Highway 100 and Loomis Road in Franklin. It also has received approval for three more in the state. It plans to open a 191,000-s.f. store on Port Washington […]
Posted in, Industry News, National
Premium Private Label Groceries Trump Frugal Fatigue
Private label food and beverage dollar sales topped $98 billion in 2011 to account for 17.6 percent of total food and beverage retail sales, according to “Private Label Food and Beverages in the U.S.,” a just-released report from market research firm Packaged Facts. Dollar sales rose 6 percent over the 2010 level. In grocery aisles, […]