Howland Blackiston Archives
Posted inFood Service News, Guest Contributors, Home Page Latest News, National, Shelby Content

Discover Gold In ‘Customer Zones’: A Proven Strategy To Increase Foodservice Sales

by Howland Blackiston/principal, King-Casey My July article in The Shelby Report pointed out that grocery stores and supermarkets could learn a lot from QSRs and fast-casual restaurant competitors as they entered the “brave, new world of branded, proprietary food offerings.” Specifically, they needed to (1) develop a menu strategy; (2) commit to continuous innovation; and […]

Posted inFood Service News, Grocery News, Guest Contributors, Home Page Latest News, Industry News, National, Shelby Content

What QSRs Can Teach Grocers

by Howland Blackiston/ principal, King-Casey As groceries and supermarkets step into the brave, new world of branded, proprietary food offerings, they quickly learn that they have a whole new set of competitors—specifically, QSRs and fast-casual restaurants. But that’s not all bad news. QSRs have served their market for 50-plus years, which means that grocers can shortcut […]