When Amazon entered the grocery business with the acquisition of Whole Foods this year, it was thought to be a supermarket killer. The grocery business was already facing competition from general retailers like Walmart that operate on larger scales and offer lower prices, and invading European grocers like Aldi and Lidl, before the mammoth conglomerate […]
Category: Amazon Fresh
Amazon Fresh revolutionized the grocery retail landscape upon its inception in 2007. Emerging as a branch of the tech giant Amazon, the first store opened its doors in Seattle, Washington. Founded on the principles of convenience and innovation, Amazon Fresh aimed to redefine the grocery shopping experience through its online platform and physical locations. Over the years, it has grown exponentially, catering to the evolving needs of customers in the realm of fresh produce, pantry staples, and household essentials. As of 2023, the brand boasts a significant presence, with multiple locations established across various states in the U.S.
Distinguished for its seamless integration of technology into the shopping journey, Amazon Fresh continues to expand its reach, delivering an extensive range of products while emphasizing speed and efficiency. The brand’s commitment to leveraging cutting-edge advancements in logistics and customer experience has facilitated its steady growth. Amazon Fresh remains dedicated to offering a diverse selection of goods, prioritizing customer satisfaction through streamlined services and an evolving assortment of offerings.
Sheetz To Offer Voice Ordering Through Amazon’s Alexa
Sheetz plans to use Amazon’s Alexa, which now is available using interactive voice-activated technology, to enable customers to place an order by using their voice. “We could not be more excited to bring this next generation of innovation to our customers and industry,” said Ryan Sheetz, SVP of brand strategies for Sheetz. “From the inception of […]
Southeast Retailer Of The Year: Lowes Foods
Giving Customers What They Want Since 1954 Lowes Foods began in 1954 as a single store in North Wilkesboro, North Carolina, and, over those 63 years, has grown into a nearly 100-store chain operating in North Carolina, South Carolina and Virginia. Now based in Winston-Salem, the grocer grew rapidly during the 1960s, ’70s and early […]
Hallmark Aims To Spread Cheer With New Holiday Cards, Videos
According to Hallmark research, nearly three-fourths of consumers who send holiday cards do so because they know how good it feels when they receive a holiday greeting. This holiday season, Hallmark wants to “help people celebrate by spreading cheer to those they love with new selections of intricately designed Signature cards.” The holiday collection features […]
Holiday Highlights: Limited-Time Products On Shelves Now
With the holiday season officially in full swing, manufacturers and retailers across the country are highlighting a smorgasbord of seasonal and limited-time offerings. Festive food and drink from PepsiCo This holiday season, PepsiCo says it is offering more limited-time products than ever before. On store shelves for a limited time this holiday season are: Pepsi […]
ROFDA Fall Conference: ‘Bold Moves’ Needed In New Era Of Grocery
How does an independent grocer leverage e-commerce in this “new era” of grocery retailing? That is the question Steve Bishop, managing partner, Brick Meets Click, attempted to answer at the ROFDA Fall Conference. While e-commerce is a small percentage of sales today, it is a disproportionately important part of the business. Bishop said Amazon’s acquisition […]
7-Eleven Engages Customers Via Facebook Messenger Chatbot
7-Eleven launched a chatbot platform on Nov. 15 that company officials say is poised to propel the convenience retailing industry into a new era of “conversational commerce.” The 7-Eleven Bot on Messenger allows customers to engage with the brand from within Facebook. It is estimated that nearly 1.3 billion people use Messenger each month, and 7-Eleven […]
Bristol Farms’ 35th Anniversary & Kevin Davis, Food Industry Hall Of Fame Inductee
Bristol Farms was founded in November 1982 by two men whose careers had been in the meat business. Irv Gronsky and Mike Burbank were moving toward retirement age and so decided to sell their high-end meat business that supplied restaurants and butcher shops. But they weren’t quite ready to stop working altogether, so they decided […]
Amazon, Whole Foods Lowering Prices On Customer, Holiday Favorites
Whole Foods Market and Amazon are rolling out lower prices on additional best-selling grocery items and holiday staples at Whole Foods stores, including a new lower price on organic and no-antibiotic turkeys for all customers and a deeper discount for Prime members. According to the company, this offer is a sneak preview of the special […]
GMA Panelists Examine ‘The Future Retail Reality’
Louise Keely, global head of retail for Nielsen, Jay Nikolich, divisional VP of e-commerce at Pharmavite LLC and Jonathan Scherr, head of strategic partnerships at CircleUp, came together to discuss “The Future Retail Reality” at the Grocery Manufacturers Association Leadership Forum at The Greenbrier in West Virginia in September. Pharmavite offers vitamins, minerals and herbal […]
FoodMaven Online Marketplace Aims To Reduce Food Waste
About 40 percent of food produced by U.S. agriculture gets lost in a complex distribution system and is never used, contributing to the 133 billion pounds of food that’s hauled to U.S. landfills each year. “This is not only a social and environmental nightmare; it represents an estimated $200 billion per year in lost revenue,” […]
Meal Planning Service eMeals Debuts Vegan Plan
Meal planning service eMeals has launched a new Vegan Meal Plan that it says solves the “What’s for dinner?” dilemma with creative, plant-based, animal-free dinner menus that change on a weekly basis while also costing an average of $3.50 per serving—half the price of typical meal kits. Read more: eMeals Expands Online Ordering Fulfillment Options With […]
New IGA President/CEO Sees Three Trends Driving Retail’s Future
On John Ross’ first day as president and CEO of IGA USA in Chicago on Oct. 17, he and his predecessor Mark Batenic took time to field some questions from Shelby Report Editor-in-Chief Lorrie Griffith. Ross already had met with members of the 38-person team at IGA headquarters before the 9 a.m. Central interview. Asked […]
ROFDA And Rosie To Bring Online Shopping To 2,000 Independents
Retailer Owned Food Distributors & Associates (ROFDA) and Rosie, an e-commerce company, have entered into a new partnership, announced at the National Grocers Association’s Fall Leadership Meetings, that will bring Rosie’s online shopping platform to 2,000 independent grocery stores across the U.S. over the next two years. “The partnership will provide omni-channel online shopping programs, […]
C-Store Operators Cite Foodservice Programs As Reason For Optimism
Convenience store retailers say that in-store sales have performed strong so far this year, and they are optimistic about their business prospects for the remainder of 2017, largely because of the growth in food sales, according to a survey of U.S. retailers released today by the National Association of Convenience Stores (NACS). Three in five […]
Will Someone Win The Price Vs. Service Battle, Or Is There Room For Both?
by Art Patch/a retired retail executive & regular columnist for The Shelby Report For years, the successful retail business model featured a strong commitment to customer service. Customer service does cover a broad area but was often listed in surveys as the primary reason a customer chose a store. It was not uncommon for employees […]
Walmart, Trader Joe’s Lose Customers To Whole Foods After Price Cuts
Thasos Group, a data intelligence firm, has published a new research report, “Competitive Impact of Lower Prices at Whole Foods,” analyzing the number, composition and behavior of new customers at Whole Foods stores following significant price reductions in the wake of the chain’s acquisition by Amazon in August. Key findings of the report include: Foot […]
Study Finds Reviews Are Key For Online And In-Store Grocery Shoppers
PowerReviews, a consumer feedback technology company serving more than 1,000 global brands and retailers, has released a new research paper exploring the results of a survey on American consumers’ grocery shopping habits. “Beyond the Supermarket Shelves: How consumers are navigating the grocery shopping experience online and in-store” examines the changing landscape for grocery retailers and provides […]
Study: Amazon, Walmart Outscore Food Retailers On Online Satisfaction
The Retail Feedback Group (RFG), a provider of actionable stakeholder feedback, has released its 2017 U.S. Online Grocery Shopper Study. This new research found about half of online shoppers plan to purchase grocery items more often in the coming year and rate their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 […]
Tandy Harvey Is Shelby’s Midwest Woman Executive Of The Year
Providence Brought Tandy Harvey to Supervalu by Terrie Ellerbee/editor-Midwest Tandy S. Harvey will tell you she loves Supervalu, a company she has spent more than three decades serving. Her first job was a part-time summer gig in a warehouse in Champaign, Illinois, in the mid-1980s. She was in college earning a mechanical engineering technology degree […]
