Instacart has launched three new Caper Cart capabilities – gamified quests, location-based coupons and aisle-aware advertising formats. These new offerings build on the AI-powered smart cart’s capabilities to make grocery shopping more personalized through its digital screen, allowing brands and retailers to engage with customers as they shop in-store. These capabilities are rolling out to retailers like Schnucks […]
Category: Online Grocery Technology
Grocery technology news: e-commerce, AI, checkout, data and the tools retailers use to run stores and reach shoppers.
See all our technology coverage in Grocery Tech & Retail Media.
Independents Embrace Smart Carts
One of the most common misconceptions about smart carts is that they only serve as an alternative to self-checkout. But many grocery customers like the ability to keep an eye on their running total, instantly access coupons and loyalty programs, earn discounts and shop independently. Retailers have been rolling out smart carts in major metro […]
Fetch Becomes First RMN Partner With Albertsons Media Collective
Madison, Wisconsin-based Fetch has announced its first retail media network (RMN) partnership with Albertsons Media Collective, the retail media arm of Boise, Idaho-based Albertsons Cos. The integration extends the reach of the collective, expanding the grocer’s service model offerings to consumer-packaged goods brands looking to drive retailer-specific sales. Fetch will fold into Albertsons Media Collective’s […]
H-E-B Introduces Digital Tap-To-Pay At All Locations
Over the next few weeks, H-E-B will begin a phased rollout of a digital tap-to-pay service at all of its flagship stores. The offering will allow customers to make purchases using digital tap-to-pay services such as Apple Pay, Samsung Pay and Google Pay. H-E-B will launch the service region by region, with it becoming available […]
The United Family Launches Tally Robot Program In Select Stores
The United Family, a wholly-owned subsidiary of Albertsons Cos., has launched Tally, an autonomous robot that is part of Simbe’s store intelligence platform. This pilot will introduce Tally in select stores to enhance inventory management, improve out-of-stock items and elevate the overall guest shopping experience. The United Family will utilize this technology across its Texas […]
Birdzi Enhances Retailer Onboarding Process With Armeta Analytics
Birdzi has announced an integration with data engineering firm Armeta Analytics that streamlines workflows and reduces the technological lift for Birdzi’s retail customers. Armeta will facilitate onboarding through a simplified integration process that makes it easier for Birdzi customers to use the company’s customer engagement tools and personalized marketing solutions, including VISPER Live. “By automating data management […]
Family Dollar To Accept SNAP/EBT Online Through Instacart
Family Dollar has partnered with Instacart to accept Supplemental Nutrition Assistance Program’s Electronic Benefit Transfer (SNAP/EBT) payments for online orders. “Family Dollar takes great pride in delivering quality and value on family essentials through our convenient locations across the country,” said Larry Gatta, chief merchandising officer for Family Dollar. “Now, through our Instacart partnership, that […]
Afresh Introduces DC Forecasts, Albertsons Cos. First Customer To Implement
Afresh Technologies has launched its first solution for distribution centers, Afresh DC Forecasts, with Albertsons Cos. as its first customer to test the product. The new AI-powered DC Forecasts offer the first fresh-specific technology solution for DC buyers that automatically compiles the data the buyers must consider every day to forecast upcoming orders from the […]
How Geissler’s Supermarkets Added Shopping Carts With AI
Sponsored content Nick Nickitas, general manager of local independent grocery at Instacart, sat down for a conversation with Bob Rybick, president and CEO of Geissler’s Supermarket, to discuss the strategy behind Geissler’s decision to replace a majority of their shopping carts with AI-powered smart Caper Carts, making them one of the first retailers in the […]
Report: Delivery Helps SNAP Customers Access Groceries
DoorDash has released the results of an independent survey of SNAP consumers titled “How Online Grocery Delivery with SNAP Broadens Food Access Across the U.S.,” which demonstrates that grocery delivery increases access to nutritious food, saves time and makes it easier for consumers to purchase affordable meals. DoorDash also announced increased SNAP/EBT availability with new merchants […]
SpartanNash Holds First IT Training Palooza
SpartanNash hosted its first IT Training Palooza this week, bringing together more than 300 employees from across the country to explore technology trends and leading innovation to reshape the grocery industry. “Being ‘People First’ includes providing our associates with development opportunities that allow them to gain hands-on experience with new-to-world technology that sharpens their skills […]
Thrive Market Launches Instacart-Powered Retail Media Network
Thrive Market has introduced a new retail media network in partnership with Instacart. After growing to more than 1.5 million members, Thrive Market will use Instacart’s Carrot Ads solution to create an increased personalized member experience and drive value for the high-quality and sustainable brands on its platform. “Thrive Market’s personalized experience makes healthy living […]
AFS Bridges Technology Gap For Member Retailers With Birdzi Platform
Associated Food Stores (AFS), an Intermountain West grocery wholesaler and cooperative, will utilize Birdzi’s advanced customer intelligence and engagement platform to provide personalized engagement and advanced customer insights across its corporate and independent member supermarkets. “Early on, we recognized Birdzi’s unique ability to enhance AFS’s customer engagement and foster loyalty across our network of member […]
Laurel Grocery Co. Keying On Retail Promotions To Boost Sales For Grocers
Laurel Grocery Co. is continually developing new merchandising and marketing programs for its retail customers as part of its commitment to always “think retail.” Based in London, Kentucky, Laurel Grocery Co. is a full-service wholesaler of groceries, meat, produce and general merchandise in addition to offering accounting and advertising services. It serves more than 200 […]
Hy-Vee, Deliverect Simplify Grab-And-Go, Delivery App Ordering
Hy-Vee has begun a partnership with Deliverect, a global food tech SaaS company, to support the growth and expansion of the retailer’s digital food ordering. By integrating Deliverect into each of Hy-Vee’s Fast and Fresh Market Grille Express stations for streamlined order and aggregated menu management, the grocer can deliver an improved customer experience, preparing […]
Montgomery County, MD, Instacart Partner To Fight Childhood Hunger
Montgomery County, Maryland, and Instacart have partnered on a first-of-its-kind initiative to increase food security and combat childhood hunger across the county. The new program, MC Groceries, uses Instacart Health Fresh Funds to provide nearly 600 Montgomery County families living with food insecurity – including more than 1,000 children – monthly stipends for online grocery shopping and […]
Favor Delivery Introduces H-E-B Now Service
Favor Delivery has launched H-E-B Now, a new grocery product offering in partnership with its parent company, H-E-B. Available in the delivery service’s app, H-E-B Now offers a fast, convenient solution to take care of last-minute grocery needs. Whether it is a forgotten recipe item or a midweek restock on produce and pantry staples, customers can get up […]
Report: Grocers Leave Millions On Table In New Markets
New markets present exciting opportunities for independent and regional grocery retailers, but a recent report by dunnhumby, a leader in customer data science, warns that expansion can be a double-edged sword. The report, “Maximizing Brand Equity in New Markets,” reveals that grocers often leave tens or hundreds of millions a year on the table when […]
AWG, University Of Illinois Forge Data Analytics Partnership
Associated Wholesale Grocers (AWG) has partnered with the University of Illinois’ Gies College of Business on a data research project that is providing AWG with advanced analytics, while giving participating students a unique edge in their careers. The collaboration brings together the spirit of AWG Brands, AWG’s private brand program, with the data science skills […]
Heritage Grocers Group Redesigns Tony’s Website, Enhances Loyalty Program
Tony’s Fresh Market, one of the banner companies of Ontario, California-based Heritage Grocers Group, has enhanced its digital presence through a website redesign and updated customer loyalty program. “Our customers are at the center of everything we do, and their feedback plays a vital role in how we operate each location,” said Heritage Grocers Group […]
