Danny Hamdan was working in Florida, when he got a call one day in 2011 from his uncle, Omar, who after 25 years working in the grocery business wanted to move into ownership. He wanted Hamdan to come home and help him. “So we opened up our first store, and then the third and the […]
Author Archives: Jack R. Jordan
Jack is a former Content Creator at The Shelby Report.
Dawn Foods Touts Trends Report, Need For Retailers To Remain Flexible
Jackson, Michigan-based Dawn Foods released its second 2023 global bakery trends report earlier this year. The Shelby Report caught up with Sarah Hickey, the company’s senior director of North America marketing, during the recent IDDBA Show in Anaheim, California, to discuss how the report can benefit retailers. Dawn Foods, which is more than 100 years […]
Pat’s Foods In Michigan’s UP Has ‘Been Lucky With Good Teams, Culture’
The Campionis have been in business in Michigan for several generations. Based in the Upper Peninsula, the family operates 11 Pat’s Foods supermarkets, six hardware stores, three convenience store/gas stations and four car washes in the state and neighboring Wisconsin. At the head of the family business are brothers Ben and Joe Campioni, who have […]
Food City: ‘We’re Nothing Without Our Community Being Successful’
Community involvement is at the center of Food City’s legacy. This year, the company is celebrating a decade of giving more than $60 million to local and national community organizations. Food City, The Shelby Report of the Southeast’s Retailer of the Year, partners locally with a variety of nonprofits, including veterans groups, hunger relief organizations, […]
Family-Based Culture, Atmosphere Food City’s Key Core Characteristics
Food City, The Shelby Report of the Southeast’s Retailer of the Year, is in the people business, according to its president, Steve Smith. The grocer focuses on growing from within through its people while continuously exceeding customer expectations. It all starts with hiring. “Calm and friendly and making sure we bring the right teammates into […]
Evergreen State Facing Regulations, Unwelcome Taxes This Year
A legislative special session, long-term care deductions and ergonomics have dominated the agenda so far this year for the Washington Food Industry Association, according to President Tammie Hetrick. Retail crime in the state has been emboldened in recent years due to limited policing ability. Police or security officers have been restricted from pursuing suspected shoplifters […]
Food City: E-Commerce Experience Exceeding Customers’ Expectations
Abingdon, Virginia-based Food City, The Shelby Report of the Southeast’s Retailer of the Year, has offered e-commerce since 2015. It began with GoCart, the retailer’s curbside pickup platform. Today, Food City’s e-commerce includes internal programs, partnerships with third parties and a robust savings program to bring the best experience to customers, according to Kevin Stafford, […]
Food City Self-Distributes In Order To ‘Serve Our Customers’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, has been self-distributing for a long time. Bolstered by a central distribution center in the same town as its corporate headquarters, Abingdon, Virginia, the DC is the main distributor for all Food City locations. It continues to handle the majority of distribution for […]
Food City’s Private Label Offerings Provide Quality, Value, Satisfaction
The family of brands at Food City, The Shelby Report of the Southeast’s Retailer of the Year, includes thousands of items across nearly every category. A combination of nationally recognized and local private label offerings provide customers with quality and value. Each brand is backed by a 100-percent satisfaction guarantee. If customers aren’t pleased, they […]
Fuel Centers, Pharamacies Bring ‘Whole Package Together’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, was founded on the pledge to: “Run the best store in town.” To do so, it must be able to meet customers wherever they are. A key part of that has been evolving and adapting the company’s gas and pharmacy programs, according to […]
Offerings At Best Store In Town Are ‘As Fresh As Fresh Gets’
Food City’s meat and seafood and produce and floral departments can be best described in two words: picky and convenient. The company prides itself on providing the freshest produce, highest quality meat and seafood and brightest floral arrangements in the market – all while cultivating partnerships with local farmers and growers to provide the best […]
Community Co-op Market Caring For Community In Tallahassee
Founded on Jan. 1, 2020, Community Co-op Market in Tallahassee, Florida, is on a mission to provide residents of the capital city and beyond access to healthy food. The store is one of two grocery co-ops in the state, according to CEO Troy Bond. Community Co-op Market was aided by National Co-op Grocers to help […]
It’s All About Experience – ‘People Don’t Forget Things Like That’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, was founded on the simple notion to run the best store in town. But how has it accomplished that? Customer experience is the strategy, said Dan Glei, EVP merchandising/marketing. “If you come into our stores as a customer, we want you to have […]
Food City Named 2023 Southeast Retailer Of The Year
From Virginia mountains, Food City evolves into regional leader Food City, The Shelby Report of the Southeast’s 2023 Retailer of the Year, has grown exponentially over the years through acquisition and natural growth. The privately held, family-owned company began as an 800-square-foot Piggly Wiggly in Grundy, Virginia, according to Steven C. Smith, president and CEO. Food City […]
‘Game-Changing’ Bill Had Florida Retail Federation’s Backing
The 2023 legislative session in Florida brought two major changes that will alter the legal landscapes for businesses, according to Scott Shalley, president and CEO of the Florida Retail Federation. HB 837 addresses tort reform and civil remedies, something Shalley said was “one of the first significant pieces of legislation to become law this session,” […]
Global Store Tours: IDDBA Presenter Explores Grocery Marketing Around The Globe
“We see daily deals, we see weekend deals, we see all these different ways to engage with people in different time periods.” This is how Anne-Marie Roerink, principal at 210 Analytics LLC, began her presentation at the What’s In Store Live stage June 5 at the IDDBA Show in Anaheim, California. Titled “Global Store Tours: […]
Ohio Grocers Association Eyes CDL, Child Care Changes
Ohio’s retail economy has not been immune to the higher food prices being felt nationwide, according to Kristin Mullins, president and CEO of the Ohio Grocers Association. “While our retailers always look to provide the best prices for our customers, costs and supply chain challenges force our prices up while trying to remain competitive,” she […]
Fogle’s, Inc. Owner: Opportunity ‘Never Been Better’ For Independents
“Piggly Wiggly is an excellent name here in the South. Everybody knows it. It has a good reputation.” That’s how Chuck Fogle, VP at Fogle’s, Inc., explained switching the family business to The Pig. The Fogle family owns six Piggly Wiggly stores across South Carolina. The family has been in the grocery business since the […]
Lowcountry Grocers Proud To Carry ‘The Pig’ Banner In Competitive Market
Piggly Wiggly in North Charleston, South Carolina, has weathered some challenges over the past few decades. It began in the 1990s when the city decided that the retail center shared by The Pig, a BI-LO and a few other businesses should be blocked off from the main road. “Immediately, that BI-LO bailed out,” said Craig […]
Emphasis At PWADC Is On Building From Within To Help Throughout
Piggly Wiggly Alabama Distributing Co. started in 1959 when 27 Piggly Wiggly owners formed the distributing company in an effort to obtain greater buying power. The company began with a single warehouse, called the Birmingham Food Terminal, with a rented outside freezer and refrigeration facilities. In 1967, the company – known then as the “Birmingham […]
