As the coronavirus Covid-19 affects communities across the nation, Monrovia, California-based Trader Joe’s says it is being vigilant; heeding all federal, state and local health advisories; and where it makes sense, adjusting efforts to safeguard the health and safety of its crew members and customers. To date, these efforts include: Revising Store Hours for All Trader Joe’s […]
Tag: Trader Joe’s
Western Suppliers, Grocers Addressing Needs During Global Pandemic
As the global Covid-19 pandemic continues to dominate headlines, those on the front lines of keeping America fed and supplied with essentials are dealing with increased demand. Consumer tissue and bleached paperboard supplier Clearwater Paper is among suppliers in the West trying to keep up with a huge increase in demand for its paper goods. […]
Trader Joe’s Remembers Life Of Founder Joe Coulombe
Trader Joe’s is celebrating the life of its founder Joe Coulombe, 89, who died Friday, Feb. 28, in Pasadena, California. Mr. Coulombe was an extraordinarily smart and accomplished entrepreneur who built a company that introduced something welcomingly different in the grocery retail space, the company says. He opened the first Trader Joe’s store in 1967 […]
SOUTHWEST: Dunnhumby: H-E-B Dethrones Trader Joe’s As Top U.S. Grocery Retailer
Dunnhumby, a customer data science company, released its third annual dunnhumby Retailer Preference Index (RPI), a comprehensive, nationwide study that examines the $700 billion U.S. Grocery market. For the first time, H-E-B was rated the top U.S. grocery retailer, bumping Trader Joe’s from the top spot which the discounter has held the last two years. The regional […]
Former Trader Joe’s President Shares Views On Today’s Grocery Business
Doug Rauch drew a crowd for his opening keynote address at ECRS’ Retail Success Conference—Ignite 19—held July 29-31 in Nashville, Tennessee. Rauch spent 31 years at Trader Joe’s, ultimately serving as national president of the California-based food retailer for a couple of years after serving as president of the company’s East division for more than […]
Consumer Reports: Only Trader Joe’s Earns Top Satisfaction Rating
Trader Joe’s is the only national grocery chain to earn top overall ratings, according to the latest Consumer Reports ratings of grocery stores and supermarkets. Of the 96 stores in Consumer Reports’ ratings, five regional grocers shared top marks for customer satisfaction: Texas-based Central Market; mid-Atlantic brand Wegmans; Heinen’s, located in Ohio and Illinois; Southern […]
Trader Joe’s Again Takes Top Spot On Retailer Preference Index
Dunnhumby, a customer data science company, on Jan. 9 released the second annual dunnhumby Retailer Preference Index (RPI), a nationwide study that examines the $700 billion U.S. grocery market. The RPI study surveyed 7,000 U.S. households to determine which of the top 56 largest grocery retailers have the strongest combination of financial performance and consumer emotional […]
Study: Trader Joe’s, Costco, Aldi Offer Best Customer Experiences
Budget-friendly, community-oriented grocery stores like Trader Joe’s, Costco and Aldi offer some of the best customer experiences of 2018, according to a new study from global customer agency C Space. The study demonstrates that it is the emotional aspects of customer experience that help companies stand out from the competition and create growth. C Space, […]
Wegmans Tops Survey As America’s Favorite Grocery Store For Third Straight Year
Wegmans is America’s favorite grocery retailer, according to an annual consumer study of more than 12,800 shoppers conducted by Market Force Information. Publix, which tied with Wegmans for the top spot last year, is a close second, followed by Trader Joe’s, Aldi and H-E-B. This is the third consecutive year that Wegmans has ranked first in the study, […]
Walmart, Trader Joe’s Lose Customers To Whole Foods After Price Cuts
Thasos Group, a data intelligence firm, has published a new research report, “Competitive Impact of Lower Prices at Whole Foods,” analyzing the number, composition and behavior of new customers at Whole Foods stores following significant price reductions in the wake of the chain’s acquisition by Amazon in August. Key findings of the report include: Foot […]
Trader Joe’s Marks 50th Anniversary With Customer Celebration
Trader Joe’s marked its 50th anniversary with in-store customer celebrations on Saturday and Sunday, Aug. 19-20. Festivities included special product tastings and giveaways, and a limited edition 50th anniversary reusable bag was offered to customers for 50 cents. Trader Joe’s introduced its first reusable bag to customers 40 years ago. The first Trader Joe’s store opened on Aug. […]
