by John McCurry/contributing writer The ringing cash registers at Price Chopper’s 51 stores in the greater Kansas City region tell the tale of strong business. However, in the early weeks of the coronavirus era, there is much more to tell than increased sales. “If you look at so many changes happening in the country, the […]
Tag: online
Former Trader Joe’s President Shares Views On Today’s Grocery Business
Doug Rauch drew a crowd for his opening keynote address at ECRS’ Retail Success Conference—Ignite 19—held July 29-31 in Nashville, Tennessee. Rauch spent 31 years at Trader Joe’s, ultimately serving as national president of the California-based food retailer for a couple of years after serving as president of the company’s East division for more than […]
NACS, RTO Take ‘Be Our Guest’ Customer Service Training Online
The National Association of Convenience Stores (NACS) and Ready Training Online (RTO) have released a training module called “Be Our Guest,” that previously was only available in DVD format. “We’ve made it easy for convenience retailers to gain new skills and learn best practices, right from the computer right from the computer in a store […]
Walmart ‘Aggressively’ Expanding Grocery Pickup As It Also Rolls Out Online Discount
Walmart is “aggressively” expanding its Online Grocery Pickup Service, according to Mark Lore, president and CEO of Walmart U.S. e-commerce. Lore says on the company’s website that the service is now in 600 stores with an additional 500 coming this year. That news comes as Lore also reveals that, beginning April 19, Walmart will begin […]
Brick Meets Click: Supermarket Online Sales Are Strong
Multichannel supermarkets generated larger online orders than online-only grocers, according to a recent benchmarking study from Brick Meets Click. More than half of the banners in the study reported average online orders between $120 and $180, compared to the average order size recently reported for Fresh Direct ($105) and Amazon Fresh ($84). The study compared […]
