Instacart, an on-demand grocery delivery service, and Big Y World Class Markets, one of the largest independently owned supermarket chains in New England, have expanded their same-day grocery delivery service to select stores in the Boston and Worcester areas. The service allows Big Y customers to complete their grocery shopping online and have their orders […]
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Bashas’ Unveils Newly Remodeled Navajo Nation Grocery Store
Bashas’ Diné Market opened the doors this week to its newly remodeled store in Window Rock, Arizona, with a store blessing, remarks from Navajo Nation VP Jonathan Nez, and a performance from Roxyanne Harvey, a traditional Navajo singer. “From the moment shoppers step through the doors, they are welcomed by the new look and feel […]
Meal Planning Service eMeals Debuts Vegan Plan
Meal planning service eMeals has launched a new Vegan Meal Plan that it says solves the “What’s for dinner?” dilemma with creative, plant-based, animal-free dinner menus that change on a weekly basis while also costing an average of $3.50 per serving—half the price of typical meal kits. Read more: eMeals Expands Online Ordering Fulfillment Options With […]
Coborn’s, Kowalski’s Join Healthy Savings Program
Coborn’s, Cash Wise, Marketplace Foods and Kowalski’s Markets are partnering with Healthy Savings at 51 Minnesota locations to offer healthier foods at an affordable price. Healthy Savings, a program sponsored by health plans, government entities and employers, provides members with savings of more than $50 each week on foods qualifying in the top 1/3 of […]
New IGA President/CEO Sees Three Trends Driving Retail’s Future
On John Ross’ first day as president and CEO of IGA USA in Chicago on Oct. 17, he and his predecessor Mark Batenic took time to field some questions from Shelby Report Editor-in-Chief Lorrie Griffith. Ross already had met with members of the 38-person team at IGA headquarters before the 9 a.m. Central interview. Asked […]
Raya, Dorcheus Swap Roles At Albertsons
Albertsons has confirmed that Lori Raya, president of its Southern California division, has switched roles with Shane Dorcheus, president of the Southwest division. An Albertsons spokesperson told The Shelby Report Monday that “Lori Raya and Shane Dorcheus were swapped, essentially. Lori transferred to the Southwest division and Shane transferred to SoCal.” An internal memo reportedly […]
ROFDA And Rosie To Bring Online Shopping To 2,000 Independents
Retailer Owned Food Distributors & Associates (ROFDA) and Rosie, an e-commerce company, have entered into a new partnership, announced at the National Grocers Association’s Fall Leadership Meetings, that will bring Rosie’s online shopping platform to 2,000 independent grocery stores across the U.S. over the next two years. “The partnership will provide omni-channel online shopping programs, […]
C-Store Operators Cite Foodservice Programs As Reason For Optimism
Convenience store retailers say that in-store sales have performed strong so far this year, and they are optimistic about their business prospects for the remainder of 2017, largely because of the growth in food sales, according to a survey of U.S. retailers released today by the National Association of Convenience Stores (NACS). Three in five […]
Will Someone Win The Price Vs. Service Battle, Or Is There Room For Both?
by Art Patch/a retired retail executive & regular columnist for The Shelby Report For years, the successful retail business model featured a strong commitment to customer service. Customer service does cover a broad area but was often listed in surveys as the primary reason a customer chose a store. It was not uncommon for employees […]
IDDBA Elects 2017-18 Officers, Board Of Directors
The International Dairy Deli Bakery Association (IDDBA) recently elected its 2017-18 officers and board of directors at its annual business meeting in Rosemont, Illinois. Erik Waterkotte, senior director of sales for Columbus Craft Meats, assumes the role of chairman of the board. He has served on the board of directors since 2010 and has been […]
Walmart, Trader Joe’s Lose Customers To Whole Foods After Price Cuts
Thasos Group, a data intelligence firm, has published a new research report, “Competitive Impact of Lower Prices at Whole Foods,” analyzing the number, composition and behavior of new customers at Whole Foods stores following significant price reductions in the wake of the chain’s acquisition by Amazon in August. Key findings of the report include: Foot […]
Sandwich Designed By NFL Wide Receiver Debuts At Harris Teeter
At 1 p.m. today—Tuesday, Oct. 3—Carolina Panthers wide receiver Devin Funchess will make an appearance at the Harris Teeter store at Morrocroft Village in Charlotte to debut his personally designed signature sub sandwich (and sign autographs). Not surprisingly, Harris Teeter says the sandwich is made for larger appetites. Funchess’ sandwich, dubbed the “Funchess Munch,” features […]
Study Finds Reviews Are Key For Online And In-Store Grocery Shoppers
PowerReviews, a consumer feedback technology company serving more than 1,000 global brands and retailers, has released a new research paper exploring the results of a survey on American consumers’ grocery shopping habits. “Beyond the Supermarket Shelves: How consumers are navigating the grocery shopping experience online and in-store” examines the changing landscape for grocery retailers and provides […]
Study: Amazon, Walmart Outscore Food Retailers On Online Satisfaction
The Retail Feedback Group (RFG), a provider of actionable stakeholder feedback, has released its 2017 U.S. Online Grocery Shopper Study. This new research found about half of online shoppers plan to purchase grocery items more often in the coming year and rate their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 […]
Albertsons, Campbell, Others Are Corporate Citizenship Awards Finalists
Albertsons Cos., The Wonderful Co., Campbell Soup Co. and Keurig Green Mountain all have been named finalists for the 18th annual Corporate Citizenship Awards, which “honor businesses for their significant positive impacts in communities around the world.” The U.S. Chamber of Commerce Foundation will present the winners with their awards on Nov. 15. Albertsons Cos.—Best […]
Tandy Harvey Is Shelby’s Midwest Woman Executive Of The Year
Providence Brought Tandy Harvey to Supervalu by Terrie Ellerbee/editor-Midwest Tandy S. Harvey will tell you she loves Supervalu, a company she has spent more than three decades serving. Her first job was a part-time summer gig in a warehouse in Champaign, Illinois, in the mid-1980s. She was in college earning a mechanical engineering technology degree […]
Chuck Norris Water Brand Expands With Brookshire’s, Super 1
CForce “premium artesian water,” from CForce Bottling Co., owned by Gena and Chuck Norris, soon will be available for purchase at Brookshire’s Food & Pharmacy and Super 1 Foods stores. Currently sold in 15 states and online through Amazon.com, CForce will be sold at 155 Brookshire’s Food & Pharmacy and Super 1 Foods stores in Texas, Louisiana, Oklahoma, Arkansas and Mississippi on store shelves […]
CobornsDelivers Adds Lunches To Its Fall Meal Kit Lineup
As consumer interest in meal kits continues to grow, Coborn’s online service, CobornsDelivers, has launched its fall meal kit menu. To meet families’ need for “healthy, adventurous, homemade meals” during the back-to-school season, the company has launched not only seven dinner meal kits but also, for the first time, nine school lunch kit choices. All […]
Consumers Continue To Choose Physical Over Digital For Groceries
Consumers have a variety of options when it comes to buying groceries, and they continue to choose physical grocery stores to make their purchases. That’s according to the International Council of Shopping Centers’ (ICSC) recently released “The State of Grocery Shopping” survey, which found that 99 percent of adults buy some or all of their […]
Study Finds Store Employees Extremely Important To Millennials
ChargeItSpot, a provider of cell phone charging stations for retailers, events and other indoor public venues, has released the results of its “Store Associate Report.” The study asked consumers for their thoughts and feelings on the value of store employees at retail locations. ChargeItSpot collected responses from more than 600 shoppers at malls across the […]
