Jose Luis-Gomes, managing director of retail and CPG with Google Cloud, will give a keynote address on artificial intelligence and future applications for food industry C-suite executives during FMI’s 2024 Midwinter Executive Conference. “Nearly one in four food retailers and two out of three suppliers are currently using AI for their business solutions,” said Leslie […]
Category: Online Grocery Technology
Grocery technology news: e-commerce, AI, checkout, data and the tools retailers use to run stores and reach shoppers.
See all our technology coverage in Grocery Tech & Retail Media.
Report Highlights Challenge Of Retaining Online Customers
Composite-level sales across 25 U.S. grocery banners dropped 13.5 percent during a 12-week period ending Sept. 20 versus the same period last year, according to the “eGrocery Performance Benchmarking” report from Brick Meets Click and sponsored by Mercatus. The year-over-year sales decline was driven by a higher rate of lapsed customers who shifted back to […]
AGNE Praises ReposiTrak For FSMA 204 Records Progress
Associated Grocers of New England (AGNE) has advanced its efforts to comply with FDA’s FSMA 204 food traceability law through automation with the ReposiTrak Traceability Network. The ReposiTrak solution enables the exchange and maintenance of FDA-required data between the co-op’s suppliers, distribution center and retail locations. “AGNE services the needs of independent retail grocers of […]
Instacart Offering Alcohol Delivery In New Jersey
In a first for the Garden State, Instacart will be providing alcohol delivery across New Jersey through a partnership with Wegmans Food Markets and all independently-owned Wegmans Wine, Liquor & Beer locations. Beginning Nov. 30, customers can order alcohol delivery in as fast as an hour or scheduled days in advance through the Instacart App […]
United Supermarkets Begins Loyalty Campaign Giveaway
With its “Fresher for Longer” loyalty campaign, United Supermarkets, a division of Albertsons Companies Inc., is offering its Rewards! members the opportunity to earn extra benefits with every shopping visit. In addition to earning points redeemable for free groceries and discounts on food and fuel, United Supermarkets’ customers can earn digital stamps redeemable for MasterChef Food Storage products through […]
SymphonyAI Announces Retail Innovation Award Winners
SymphonyAI has announced that K-VA-T Food Stores, The Kraft Heinz Co. and METRO are the recipients of this year’s CPG Tempo Awards. The award honorees are being recognized for innovation and excellence in using SymphonyAI solutions to optimize assortments, increase revenue and improve collaboration between brands and retailers in a fast-changing landscape. K-VA-T Food Stores […]
NGA Foundation’s SEMTAC Website Goes Live For SNAP Help
The National Grocers Association Foundation has officially launched the SNAP EBT Modernization Technical Assistance Center (SEMTAC) website to assist grocers with their SNAP online purchasing pilot questions. Funded by a grant from the U.S. Department of Agriculture’s Food and Nutrition Service, the SEMTAC website has been designed to serve as a resource hub, offering information […]
Save Mart, Lucky, FoodMaxx Stores Available On DoorDash
DoorDash has begun a partnership with The Save Mart Companies to bring Save Mart, Lucky and FoodMaxx locations to the DoorDash Marketplace. Consumers across California and Nevada can access Save Mart, Lucky and FoodMaxx on DoorDash to get groceries delivered. “We are excited to extend the reach and accessibility of our fresh quality offerings, local […]
October Online Grocery Sales Up To $8.2B Versus Year Ago
The U.S. online grocery market increased by 5 percent versus last year, ending October with $8.2 billion in sales, according to the latest monthly Brick Meets Click/Mercatus Grocery Shopping Survey fielded Oct. 30-31. Higher average order values, especially in delivery, offset a slowdown in total order volume for the month. In addition, mass continued to […]
Mercedes-Benz To Add EV Charging At All Buc-ee’s Locations
Mercedes-Benz HPC North America LLC has entered into a new strategic agreement with Buc-ee’s, marking a milestone in the journey to create a national charging network for drivers across the country. Mercedes-Benz will build charging hubs at most Buc-ee’s travel centers, starting with about 30 by the end of 2024, and has begun work on charging […]
Amazon Fresh Offering Delivery Without Prime Membership
Previously available only to Prime members, Amazon is making grocery delivery and free pickup available to customers in all U.S. cities and towns where Amazon Fresh is offered. “All customers can order groceries online for delivery or pickup from Amazon Fresh across the U.S. – with Whole Foods Market coming soon – even if they […]
AWG, Upside Plan Profit-Generation Opportunities
Upside has begun a new partnership with Kansas City, Kansas-based Associated Wholesale Grocers Inc. that will further expand the technology company’s growing network of 100,000 retailers nationwide and open opportunities for profit generation for AWG members. “Grocers across the nation are actively seeking innovative avenues to boost profits while catering to the preferences of their customer […]
Sprouts Taps Instacart’s FoodStorm For Catering Services
Sprouts Farmers Market has partnered with Instacart to launch FoodStorm, an order management system, to help streamline catering operations and modernize the handling of holiday inventory across the grocer’s more than 400 locations. Sprouts is now accepting pre-orders for the holiday season through its website, app and in-store with FoodStorm’s OMS. The addition of the […]
Geissler’s To Launch Instacart’s Smart Carts In Stores
Geissler’s Supermarkets, a seven-store IGA retailer with locations in Connecticut and Massachusetts, will add Caper Carts, Instacart’s AI-powered smart carts, to all seven locations, replacing a majority of their traditional shopping carts over the coming months. Caper Carts use computer vision and AI to identify items as they’re placed in the cart, and Geissler’s will deploy them to […]
AWG Brands Launches New-Look Consumer Websites
AWG Brands, the private brands of Kansas City, Kansas-based Associated Wholesale Grocers, launched two revamped consumer-facing websites for the Always Save brand and Best Choice Family of Brands. The new-look sites aim to build brand awareness and loyalty, while driving consumers to AWG member retailers’ stores. ‟We redesigned the Always Save brand and Best Choice […]
Dunnhumby Report: One In Five U.S. Consumers Trust AI
Just 20 percent of American consumers “mostly” or “completely” trust artificial intelligence, according to the fifth wave of the dunnhumby Consumer Trends Tracker. Americans’ trust in AI is higher than other markets, such as the U.K., where that figure is 14 percent. The quarterly study – completing its fifth quarter – found that the level […]
Schnucks, Upside Unveil App To Boost Rewards Membership
In an effort to create additional savings for members of the Schnucks Rewards program, Schnuck Markets Inc. and Upside have launched a co-branded mobile app. The app pilot, which will be available in seven Evansville, Indiana-area stores, will enhance the experience for members and provide opportunities to connect with other local retailers that are also […]
Chicory Builds Integration For Albertsons’ Online Shopping
Albertsons Companies has partnered with Chicory, a contextual commerce advertising platform, through a direct shoppable integration. According to the Boise, Idaho-based grocer, the arrangement offers several benefits, including the capability to send products to carts at Albertsons and 15 of its banners through Chicory’s shoppable recipe technology and in-recipe contextual advertisements. “At Albertsons Companies, we […]
Kroger Accepting EBT Payments For SNAP Online Orders
The Kroger Co. now accepts EBT payment for digital pickup and delivery orders across its family of stores, expanding access to fresh, healthy food under the SNAP guidelines. “We believe everyone should have access to fresh, affordable and nutritious food,” said Rodney McMullen, chairman and CEO. “I am so proud of our passionate teams who […]
BJ’s Wholesale Club To Accept SNAP Payments Through Instacart
Instacart will now accept EBT SNAP to buy groceries from BJ’s Wholesale Club through the Instacart app and website. It is the first club retailer to accept SNAP through Instacart. “We’re committed to providing convenience and value to our members, and we’re excited to offer our members the ability to use their SNAP benefits through the […]
