The Kroger Co.’s CIO and SVP Yael Cosset joined Shoptalk 2023 in Las Vegas this week for a discussion on how tech deployments improve the customer and employee experience at Kroger. “Investment in data and innovation during the last two decades – focusing on the customer experience – created immense value, saving customers $1.4 billion just last […]
Category: Industry News
Thrive Market, RePurpose Global Partner To Fight Plastic Pollution
Los Angeles-based Thrive Market has announced that its owned brands have become plastic neutral certified. The brand is partnering with rePurpose Global, a plastic action platform, to support funding the recovery of as much nature-bound plastic waste as it uses across its branded product packaging and shipping materials. Through this partnership, Thrive Market is supporting […]
Sprouts Farmers Market To Eliminate Single-Use Plastic Bags
Phoenix-based Sprouts Farmers Market will eliminate single-use plastic bags at checkout by the end of 2023. With this decision, the retailer will remove more than 200 million single-use plastic bags from circulation each year. Sprouts has eliminated single-use plastic bags at 132 California stores and will roll out this initiative company-wide in phases in April, beginning with […]
Giant Eagle Introduces MyPerks Conveyor Belt Advertising
Pittsburgh, Pennsylvania-based Giant Eagle and MessageWrap have announced their latest partnership to promote the grocer’s myPerks loyalty program by transforming checkout conveyor belts into moving billboards. The belts highlight features and savings opportunities for Giant Eagle shoppers when they opt into and use the myPerks loyalty program. Additionally, the belt covers help cashiers explain the new program to shoppers. […]
Retailers Believe Digital Shopping Makes Shoppers Less Loyal
Recent research by Incisiv, conducted in collaboration with FMI – The Food Industry Association and in partnership with Loyal Guru, has found that maintaining shopper loyalty in the digital grocery industry is a growing challenge. The report, “Shopper Loyalty in the Digital Age,” highlights the importance of offering a seamless omnichannel experience for shoppers to foster loyalty, including providing a well-designed […]
Jackson’s Expands Sales, Marketing Team With New Hires
Muskego, Wisconsin-based Jackson’s has expanded its sales and marketing team by adding three industry leaders to drive distribution throughout the country. Andy Malloy has been named president of sales and marketing, while Dan Wilfand and Todd Tolis join as director of natural channel sales and director of alternative channel sales, respectively. In his new role, […]
McCormick Introduces Redesign Of Herbs, Spices Line
Company releases first bottle redesign in 40 years Hunt Valley, Maryland-based McCormick has introduced a new design for its core line of red cap branded products. More than just a packaging change, the new bottles – tested and preferred by consumers – address a desire to buy and cook with the fresh herbs and spices. The brand’s […]
Instacart Launches Product Suite For Food As Medicine Programs
Instacart has announced the availability of a suite of digital tools for providers to enhance collaborative care, promote healthy choices and give nutritious foods to patients. “We know that access to nutritious foods can deliver healthier outcomes, but a number of challenges have prevented healthcare providers from effectively adopting food as medicine programs at scale. With […]
The Fresh Market Begins Video Partnership With Chef Rossi
Greensboro, North Carolina-based The Fresh Market has begun an annual partnership with celebrity chef Anna Rossi. In her new role as a brand ambassador and spokesperson, Rossi will create recipes, lifestyle content and host a monthly livestreaming shoppable event on the company’s website. The celebration began in March as Rossi hosted, “Plan an Easter to Remember with The […]
Stater Bros. Showcases Remodeled Store In Oceanside, CA
San Bernardino, California-based Stater Bros. Markets has announced the grand reopening of its enlarged, remodeled supermarket at 3770 Mission Ave. in Oceanside, CA. The store has expanded by 10,000 square feet and the additional space has allowed it to add amenities, such as stations for fresh-cut fruit and sushi and an expanded beer department. The store has also received an updated interior that matches other recent stores. Shoppers […]
Retailers Focused On Deploying Technology To Improve Efficiency
The recent 2023 Connected Retail Experience Study, conducted by Incisiv in collaboration with Verizon Business, shows that retailers are prioritizing investments in technologies that improve operational efficiency to reduce costs and increase profitability. Real-time inventory management has risen to the top of the investment agenda in the face of uncertain supply chain issues that retailers have […]
Food Costs Remain High As Consumers Look For Other Options
Last year, food inflation at retail and foodservice exceeded levels reached during the Great Recession. Even with inflation moderating, higher food prices will continue influencing consumers’ spending and eating behaviors this year, reports Circana, formerly IRI and The NPD Group. Food will always be consumers’ priority in tough and good economic times, whether eaten at or […]
Kroger Opens Customer Fulfillment Center In Aurora, CO
The Kroger Co. has opened its customer fulfillment center at 6125 N. Jackson Gap Way in Aurora, Colorado. The 300,000-square-foot facility will delivery groceries and home essentials to customers up to 90 minutes away. Kroger Delivery uses temperature-controlled vans and efficiently-optimized delivery routes to ensure fresh products are delivered to customers’ homes. This facility expands […]
Coborn’s Adds EBT SNAP Benefits Through Instacart
St. Cloud, Minnesota-based Coborn’s Inc. will accept EBT SNAP payments online for same-day delivery through Instacart. With this program, EBT SNAP participants will now be able to use their benefits to access fresh food and pantry staples from Coborn’s, Cash Wise and Marketplace Foods when shopping via the Instacart website and mobile app. This launch […]
Traditional Medicinals Introduces Compostable Tea Wrapper
Rohnert Park, California-based Traditional Medicinals, a botanical wellness company, has announced a new compostable, plastic-free tea wrapper, the first compostable tea wrapper to receive a Biodegradable Products Institute certification. After more than 10 years of development with ProAmpac, Traditional Medicinals will transition to the BPI-certified wrappers starting with 10 organic teas in 2023. The company has also […]
Hope Foods Receives Plastic Neutral Certification
Boulder, Colorado-based Hope Foods has been named a plastic neutral certified product, partnering with rePurpose Global to remove and properly process nature-bound plastic. rePurpose Global leads plastic recovery initiatives across five countries and three continents. Hope Foods’ participation includes a focus on an impact project in Chennai, India, co-processing multi-layered plastic in order to offset the amount […]
Kroger, Gatik Collaborate On Autonomous Box Trucks
Trucks will be used to transport fresh products Gatik has announced a commercial collaboration to transport customer orders within Kroger’s Dallas distribution network. Under the collaboration, Gatik’s medium-duty autonomous box trucks will transport fresh products from a Kroger fulfillment center in Dallas, Texas, to multiple retail locations. Gatik’s autonomous trucks feature a cold chain-capable 20-foot […]
Firework, The Fresh Market Awarded Best Live Video Strategy
San Mateo, California-based Firework, in partnership with The Fresh Market, has been recognized with the Best Live Video Strategy Award at the Digiday Video and TV Awards. The partners were awarded for their Thanksgiving Video Commerce Campaign, the duo’s livestream and shoppable video campaign. “Firework takes great pride in helping forward-facing brands like The Fresh Market bring their […]
UNFI Implements Process Improvements, New SAE Technology
United Natural Foods advancing initiatives to improve its supply chain Providence, Rhode Island-based United Natural Foods Inc. has announced further actions to improve its supply chain capabilities and overall customer experience as part of its four-part transformation agenda. These actions include improved operating procedures, increased associate training programs and the deployment of technological improvements, such as […]
Albertsons Reveals Redesign Of Open Nature Brand
Open Nature brand debuts new dairy-free plant-based products Boise, Idaho-based Albertsons Companies has introduced the redesign of its Open Nature brand as it hopes to become the brand of choice for health-conscious shoppers. Open Nature, which is part of Albertsons Cos. Own Brands portfolio, provides shoppers with foods made with ingredients that are free from unnecessary additives. As customers explore […]
