The Kroger Co. and Nuro have launched what they say is the first-ever unmanned delivery service available to the general public in Scottsdale, Arizona. Since August, the companies have operated a self-driving grocery delivery service in Scottsdale with an autonomous Prius fleet accompanied by vehicle operators. The autonomous vehicles have completed nearly 1,000 deliveries to the […]
Category: Industry News
Kroger Selling Its ‘You Technology’ Platform To Inmar
Inmar and The Kroger Co. are forming a new strategic relationship that they say will drive innovation in digital offer management. The relationship includes the sale to Inmar of You Technology, a digital coupon and digital rebate publishing unit owned by Kroger. The sale includes a long-term services agreement with Inmar for the continued delivery of digital […]
Mercato Offers Order Management And Delivery Dispatching Service
Mercato Inc., a New York-based online ordering and delivery platform for independent grocers, is offering an order management and delivery dispatching service. The software service is designed for grocers to manage customer orders and tap into Mercato’s courier network. The service leverages the same technology Mercato offers to merchants as part of its nationwide online marketplace and grocery delivery service. It allows […]
Stop & Shop Celebrates Grand Opening Of Newton Store
Stop & Shop, a Quincy, Massachusetts-based grocery retailer, unveiled a new look in Massachusetts with the opening of a 20,950-s.f. store located at 165 Needham Street, Newton Highlands, in Newton Nexus developed by Crosspoint Associates Inc. This small-concept store is the first location in the state to feature the brand’s new logo and updated design. The […]
HR & Benefits News: Top 2 HR Compliance Questions From Independent Grocers
HR & Benefits News is a monthly column by Chris Cooley, co-founder of MyHRConcierge and SMB Benefits Advisors. Independent grocers are all too familiar with the challenges they face on a daily basis regarding the rapidly evolving supermarket industry, including competition from conventional grocery giants, changing technology, and managing cash flows amidst food deflation and increased labor […]
Dumac Acquires POS Solutions Provider Total Retail Solutions
Dumac Business Systems Inc. has acquired Total Retail Solutions (TRS), a provider of point of sale and loss prevention solutions to independent grocers. TRS supports approximately 400 supermarkets in Louisiana, Arkansas, Mississippi and Tennessee. All TRS customers and most of its employees will transition to Dumac. “TRS and Dumac are comparable and compatible companies. We […]
Casio America Adds New Cash Register Models To Lineup
Casio America Inc., based in Dover, New Jersey, has introduced three new models to its electronic cash register lineup, the SR-S500SC, SR-S4000MC and the SR-C4500MC, all designed for small- to medium-sized businesses. “We’re very excited to expand our lineup of electronic cash registers,” said Glenn Deal, sales development manager. “Businesses both large and small need to […]
H-E-B Kicks Off 12 Days Of Christmas Spurs Auction
On Dec. 10, H-E-B, in partnership with Spurs Sports & Entertainment, launched an H-E-B 12 Days of Christmas Spurs Auction, an online auction that will feature more than a dozen collectibles from the grocer’s comical television commercials featuring San Antonio Spurs players. Items to hit the auction block include signed robes worn by Spurs legends […]
Myrmex Wants Grocery Pickup To Be Like An ATM Withdrawal
Robotics startup Myrmex plans to introduce a fully automated grocery pickup system to the mass market. One aspect shared by all grocery pickup solutions, including Shipt, Instacart and AmazonFresh, as well as pickup services provided by Walmart and Kroger, is that the process is a manual operation. The lack of automation keeps costs high and service […]
Idaho Potato Display Contest Winner To Receive Hawaiian Getaway
One lucky entrant in the Idaho Potato Commission’s (IPC) 2019 retail display competition will be saying “aloha” to a six-night/seven-day stay at Hawaii’s Royal Lahaina Resort, the grand prize for the annual contest’s sweepstakes drawing. Overlooking Kaanapali Beach on the valley isle of Maui, the resort features nightly live entertainment, an oceanfront luau, three swimming […]
iFresh’s New Long Island Supermarket Soon To Open To The Public
iFresh, a New York-based Asian-American grocer, reported Dec. 3 that it was making progress on its Glen Cove, Long Island, supermarket. On Nov. 29, the Glen Cove store received its Temporary Certificate of Occupancy, which allows the supermarket to open to the public during the interim period before it receives a final Certificate of Occupancy. […]
New Walmart Service Lets Customers Order Online, Pay In Cash
In a new move to provide more options for customers to shop the items they need, Walmart store associates now can order items for customers from Walmart.com via an app on their handheld touchscreen devices. This service combines the power of technology and Walmart associates to bring Walmart’s online merchandise to its physical stores, while allowing customers […]
Study: Shoppers Want To Resolve Issues On Their Own With Technology
New research from Conduent Inc., a digital interactions company, finds that despite increased options for digital customer communications, brands’ ability to meet consumer expectations for sales, service and experience is declining. Conduent’s Consumer Experience Report found the stakes are high: 58 percent of customers in the retail, technology, communications and media industries report they are […]
Royal Farms Gets Into The Holiday Spirit With Holiday-Themed Promotions
Royal Farms, a fast-casual, convenience and gas station chain based in Baltimore, Maryland, is running a holiday-themed promotional period through Dec. 31. The company’s chicken boxes, coffee cups and employee uniforms are designed to incorporate the holiday spirit. The chain’s boxes for its chicken meals resemble a present, its coffee cups display a chicken snowman, and […]
Dollar Tree Signs Two New Central Jersey Leases
As Dollar Tree‘s exclusive real estate representative statewide, R.J. Brunelli & Co. recently brokered two leases for sites in central New Jersey. Dollar Tree opened in November in a 9,000-s.f. endcap unit at The Marketplace located at Route 34 and Disbrow Road in Matawan. The company also served as the exclusive leasing broker for the owners […]
DFA Opens Larger, Redesigned Cheese Store In Utah
Dairy Farmers of America (DFA), a national cooperative owned by family farmers, opened the doors of its newly reimagined retail store, full-service café and interactive experience, The Creamery, in Beaver, Utah, in mid-November. The 11,250-s.f. store, located midway between Las Vegas, Nevada, and Salt Lake City, Utah, along Interstate 15, is more than four times the size of the […]
Francesco Rinaldi Uses Augmented Reality To Bring Labels To Life
Francesco Rinaldi, a pasta sauce brand, has debuted an augmented reality app called “Francesco Rinaldi AR APP” that enables the brand’s icon, Mrs. Rinaldi, to speak directly with shoppers from the jar. “The iconic Mrs. Rinaldi has graced the Francesco Rinaldi label for nearly forty years, and now at long last she speaks,” said Mary […]
Safeway Introduces AI-Powered Clinics To Phoenix Market
Safeway, in conjunction with AdviNow and Akos, hosted a grand opening event debuting artificial intelligence (AI)-powered, virtual medical clinics inside its Phoenix-area stores on Nov. 29. Akos, a virtual health solutions company, has launched the clinics, which it says are the first of their kind, in five Safeway stores. The AI-powered medical clinics feature telehealth […]
Mars Wrigley: Lead With Chocolate & Gum To Increase Confectionery Shopability
At Mars Wrigley, the fundamental belief is that by growing the confectionery category, everyone wins. Shaf Lalani, VP of customer experience, said the company did an extensive survey over the last year and a half, looking at consumers’ behaviors, usage and attitude toward the category as well as their shopping behaviors. “It’s been a rich […]
Festival Foods Selects Digi’s SmartSense For Food Safety, Task Management
Wisconsin-based grocer Festival Foods has selected SmartSense by Digi—a division of Digi International focused on Internet of Things (IoT)-based condition monitoring—for task management and continuous temperature monitoring across all its locations. The implementations are being made to help improve food quality and safety, increase employee efficiency and reduce inventory loss, the companies say. SmartSense food […]
