Community involvement is at the center of Food City’s legacy. This year, the company is celebrating a decade of giving more than $60 million to local and national community organizations. Food City, The Shelby Report of the Southeast’s Retailer of the Year, partners locally with a variety of nonprofits, including veterans groups, hunger relief organizations, […]
Category: Retailer of the Year
Family-Based Culture, Atmosphere Food City’s Key Core Characteristics
Food City, The Shelby Report of the Southeast’s Retailer of the Year, is in the people business, according to its president, Steve Smith. The grocer focuses on growing from within through its people while continuously exceeding customer expectations. It all starts with hiring. “Calm and friendly and making sure we bring the right teammates into […]
Food City: E-Commerce Experience Exceeding Customers’ Expectations
Abingdon, Virginia-based Food City, The Shelby Report of the Southeast’s Retailer of the Year, has offered e-commerce since 2015. It began with GoCart, the retailer’s curbside pickup platform. Today, Food City’s e-commerce includes internal programs, partnerships with third parties and a robust savings program to bring the best experience to customers, according to Kevin Stafford, […]
Food City Self-Distributes In Order To ‘Serve Our Customers’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, has been self-distributing for a long time. Bolstered by a central distribution center in the same town as its corporate headquarters, Abingdon, Virginia, the DC is the main distributor for all Food City locations. It continues to handle the majority of distribution for […]
Food City’s Private Label Offerings Provide Quality, Value, Satisfaction
The family of brands at Food City, The Shelby Report of the Southeast’s Retailer of the Year, includes thousands of items across nearly every category. A combination of nationally recognized and local private label offerings provide customers with quality and value. Each brand is backed by a 100-percent satisfaction guarantee. If customers aren’t pleased, they […]
Fuel Centers, Pharamacies Bring ‘Whole Package Together’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, was founded on the pledge to: “Run the best store in town.” To do so, it must be able to meet customers wherever they are. A key part of that has been evolving and adapting the company’s gas and pharmacy programs, according to […]
Offerings At Best Store In Town Are ‘As Fresh As Fresh Gets’
Food City’s meat and seafood and produce and floral departments can be best described in two words: picky and convenient. The company prides itself on providing the freshest produce, highest quality meat and seafood and brightest floral arrangements in the market – all while cultivating partnerships with local farmers and growers to provide the best […]
It’s All About Experience – ‘People Don’t Forget Things Like That’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, was founded on the simple notion to run the best store in town. But how has it accomplished that? Customer experience is the strategy, said Dan Glei, EVP merchandising/marketing. “If you come into our stores as a customer, we want you to have […]
Food City Named 2023 Southeast Retailer Of The Year
From Virginia mountains, Food City evolves into regional leader Food City, The Shelby Report of the Southeast’s 2023 Retailer of the Year, has grown exponentially over the years through acquisition and natural growth. The privately held, family-owned company began as an 800-square-foot Piggly Wiggly in Grundy, Virginia, according to Steven C. Smith, president and CEO. Food City […]
E-Biz Department Leading The Way At Harris Teeter
At Harris Teeter, The Shelby Report of the Southeast’s Retailer of the Year, the E-Biz department encompasses a customer’s online opportunities to order groceries. According to Director Kevin Crainer, this includes ordering a sub in the deli or a full line of groceries for pickup or delivery. Harris Teeter has been in the online space […]
Harris Teeter Continues To Build On History Of Success
Harris Teeter was co-founded in 1960 by North Carolina grocers William Thomas “W.T.” Harris and Willis Lee “W.L.” Teeter. Harris, from Charlotte, and Teeter, from Mooresville, met through the North Carolina Food Dealers Association, according to Danna Robinson, director of corporate affairs for Harris Teeter. Harris owned and operated Harris Super Markets; Teeter owned and […]
Harris Teeter’s Offerings Keep It At Forefront Of Fresh, Innovation
Matthews, North Carolina-based Harris Teeter is The Shelby Report of the Southeast’s Retailer of the Year. From its founding 62 years ago, the company has grown to become a premier regional grocery store brand in the Southeast. It boasts 258 stores and 70 fuel centers and two distribution centers in seven states. The company has […]
Harris Teeter Named Southeast Retailer Of The Year
Matthews, North Carolina-based Harris Teeter has been named The Shelby Report of the Southeast’s Retailer of the Year. In addition, President Tammy DeBoer was awarded Female Executive of the Year and past president Rod Antolock was inducted into the Food Industry Hall of Fame. “We are honored to be named Retailer of the Year – […]
Popular President Says Brand Deserves Recognition, Not Him
Ira Kress, president of Landover, Maryland-based Giant Food, has been inducted into The Shelby Report’s Food Industry Hall of Fame. Kress began his grocery career at age 18 in 1984, working as a part-time cashier. Over the ensuing 38 years, he has served in a number of progressively responsible and cross-functional leadership roles at Giant […]
Giant Food Pharmacy Operations Led Way In Offering Vaccine
Giant Food administered its first COVID-19 vaccine on Dec. 26, 2020. Leading up to and following that date, so many questions were up in the air for Paul Zvaleny, director of pharmacy operations, and his team. With about 1,600 staff members throughout the company, Zvaleny had to write the playbook after the COVID-19 pandemic hit. […]
Grocer At Forefront Of E-Commerce Evolution
Giant Food, its parent company Ahold Delhaize and their partner Peapod were ahead of the curve when it came to e-commerce. And what began as a call-in grocery delivery and pickup feature has blossomed into full portfolio of offerings. This is just one of many reasons the company is The Griffin Report of the Northeast’s […]
Giant Food Is Title Sponsor Of Big Barbecue Event
For the seventh consecutive year, Maryland-based Giant Food was the title sponsor of the 30th annual Giant National Capital Barbecue Battle. After taking place virtually for the past two years, the event returned in-person June 25-26 in Washington, D.C., and benefited the USO of Metropolitan Washington-Baltimore. The two-day event along Pennsylvania and Constitution avenues, between […]
Key To Its Core, Giant Food Covers Charity, Community And Care
Culture encompasses so much of a person’s identity. To some it signifies a sense of belonging, to others it is the expression of their past. For those at Giant Food, The Griffin Report of the Northeast’s Retailer of the Year, it means so much more. For many associates, the company’s culture extends beyond the boundaries […]
Sports Partnerships Help Showcase Burgeoning Brand
Competition is ingrained into human nature. Competition can be found between friends, rivals, businesses and communities. Hy-Vee, The Shelby Report of the Midwest’s Retailer of the Year, has a long history of supporting amazing competition in sports on a local, national and now international level. The most recent example of a sporting partnership was the Hy-Vee […]
Ira Kress Inducted Into Food Industry Hall Of Fame
Ira Kress, president of Giant Food, has been named into Shelby Publishing’s Food Industry Hall of Fame. In addition to this award, Giant Food has been named The Griffin Report of the Northeast’s 2022 Retailer of the Year. Join us in the pages that follow to learn about the company and why Kress has been […]
