Spokane, Washington-based Rosauers Supermarkets is celebrating its 90th anniversary in 2024, with plans to mark the milestone in July. Following the annual Rosauers Open, a golf tournament to raise funds for local nonprofit Vanessa Behan, the company will spend a couple of weeks celebrating the anniversary, according to CEO Cliff Rigsbee. “We’re going to have […]
Category: Anniversary Issues
Closing Technology Gap Between Independents, Competition
ARG’s technology has continued to evolve along with its retailers over the last 20 years based upon the changing market and competitive landscape. As company officials have noted, this includes leveraging the advantages of data utilization and machine learning on its repository of retailer data to deliver solutions for individual stores that they are not […]
ARG’s Focus On Creating Personal Relationships Backed By Integrity
When Alliance Retail Group (ARG) was founded in 2004, it was with the mission to create a business model that stood out, based on personal relationships. From the start, it was important to the founders that strong business metrics were ingrained in the company’s culture. To some, it might seem old fashioned, but they were […]
ARG Has Evolved To Offer Suite Of Services
Twenty years ago, Joe Wolf and Barry Maddox set out to create a company different from all others that serve independent retailers. Having been in the industry for decades, Wolf and Maddox intuitively knew they could get independent retailers more promotional trade dollars by working directly with consumer-packaged goods companies than what the retailers could […]
Alliance Companies Mark Two Decades Of Service
What differentiates the Hendersonville, Tennessee-based Alliance Companies, which is celebrating its 20th anniversary this year, is the ability to simplify the complex and provide wholistic solutions, all the while being transparent and driving a tremendous value proposition for its retailers as well as a measurable return on investment for its vendor partners. Founded in 2004, […]
Rouses Markets’ Milestone Rooted In Louisiana Produce
The Shelby Report of the Southeast recently caught up with Rouses Markets CEO Donny Rouse to discuss the 100th anniversary of City Produce and all things Rouses as the Louisiana-based grocer gears up for a big 2024. City Produce, whose centennial runs through May 2024, is the first company that the Rouses family started after arriving […]
Tour Showcases Grocer’s Strengths – Selection, Quality, Price
Super King Markets is well known for its produce department, which features vast quantities of well-known and lesser-known items. But that is not all that the eight Southern California locations have to offer. For the company’s 30th anniversary, The Shelby Report of the West’s EVP Bob Reeves recently visited Super King Markets’ Anaheim store on […]
Hands-On, Involved Approach Has Been Key To Owners’ Success
Sam Barrow, senior director of human resources, was recruited to join Super King Markets eight years ago. At the time, he served as human resources manager for a Japanese-based hospitality group in its Los Angeles office. Of his role with the grocer, Barrow said: “We try to support our employees and give them all the […]
Managers: Family Pays Attention To Detail, Quality And Service
Raffi Karayan and Vahan Magtesian are both district managers for Super King Markets in Southern California. Karayan has been with the company for 15 years, Magtesian for 17 years. Both previously spent 20-plus years with Jon’s Markets. The two work together to make sure everything runs smoothly, from operations, employment and quality issues – “the […]
Decision-Making Process Quick, Simple, ‘All About The Customer’
While Gabriel Mercado has been with Super King Markets for just seven months, he has been in the grocery business for the last 20 years. The VP of finance and accounting at Super King said he started his career at H-E-B in Texas, then in Mexico. While at H-E-B, he moved from accounting and finance […]
Large, Varied Liquor Selection Boosts Traffic With Popular Sales
Harry Cherkesyan has been with Super King Markets for 17 years. He is the director of center store, which includes liquor, dry groceries and mixed nuts. Cherkesyan worked for Jon’s Markets for 16 years before starting at Super King. He said he had decided it was time to see what else was out there. While […]
Produce Is Driver, ‘The Heart’ When It Comes To Stores
At Super King Markets, produce is king. Eddie Avila, director of produce, joined the company in 2017, with more than 30 years of industry experience. Avila, who had worked for Albertsons in Southern California for 32 years, said he didn’t realize what a produce buyer was until he got into the independent grocer arena. “When […]
Super King Matriarch Keeps Finances – And More – On Track
Although her official title with Super King Markets is CFO, Mary Fermanian has done a bit of everything since the company’s start. She and her husband, Peter, along with his brother, Vache, built the business from its original Anaheim location to eight stores in Los Angeles and Orange counties. She and Peter met through their […]
Fermanian Family Marks Milestone, Focused On Future
The Fermanian family of Super King Markets in Southern California is living the American dream, finding success through much hard work and determination. This year, they are celebrating the company’s 30th anniversary. Of Armenian heritage, the family lived in Lebanon before moving to Abu Dhabi to escape the war. Peter Fermanian, his wife, Mary, and […]
Super King Markets Celebrates 30th Anniversary
The 30th anniversary of Super King Markets in 2023 is a testament to the hard work and dedication of its founders, the Fermanian family. But it is also a celebration of the company, its values, family-style management approach and tremendous loyalty and support from a fervent customer base. For this special section, The Shelby Report […]
Masters Of Merchandising – Taking Pride In Displays
When it comes to point-of-sale merchandising, Tops is best in class. From sports-themed pallet displays on the store perimeter to impulse cross merchandising in center store aisles, the team continues to find creative new ways to grab shoppers’ attention. “Merchandising is one of the things we think we do better than anybody,” said Mike Patti, […]
Convenience Is Key Competitive Advantage For Tops
Convenience is a competitive advantage for Tops. From its extensive network of stores, prepared foods and meal solutions to fuel stations and banking services, the chain is devoted to creating stores that offer customers a one-stop shopping experience. “We try to be consumer-centric and create solutions throughout the store. That’s why our market share is […]
Fulfilling Customer Promises Through Choice, Value
For 60 years, Tops Markets has maintained a loyal customer base by combining unparalleled selection with exceptional customer service. “No matter what iteration we’ve been through as a company, our core focus has been the same,” said Mike Nugent, VP of merchandising. “Our consumers have never wavered in their understanding of who we are. That […]
Tops Committed To ‘Neighbor Helping Neighbors’
It’s all about local at Tops Markets. From partnering with local suppliers and working with neighborhood community groups to customizing displays and products to a particular store, Tops continues to localize the shopping experience for its customers. “Our mission statement is to be the neighborhood store, and we take that to heart,” said Jeff Cady, […]
From Stores To Corporate, ‘Greatest Advantage Is Our People’
Maintaining a people-first culture is a priority for Tops Markets. The company is known for its people-centered approach and cooperative management style. “Our greatest advantage is our people, from the stores to the corporate office. A culture built over years of service makes a difference,” said Frank Curci, CEO of Northeast Grocery, the parent company […]
