The best way for food retailers to gain an advantage over digital retailers and other competitors is to have a large, loyal customer base. “To achieve this, it is critical for retailers to take a next-generation approach to customer loyalty and view it in 3D: loyalty as a strategy, loyalty as an outcome of daily […]
Category: Online Grocery Technology
Grocery technology news: e-commerce, AI, checkout, data and the tools retailers use to run stores and reach shoppers.
See all our technology coverage in Grocery Tech & Retail Media.
Posted inOnline Grocery Technology, Home Page Latest News, Industry News, Northeast, Sustainability News
Food Freshness Card Wins Food Safety Award At United Fresh 2018
The Food Freshness Card was again honored with an Innovation Award for “Best New Food Safety Solution” at this year’s United Fresh Show for its new industrial size. “We are thrilled and honored to have received this award voted on by the industry professionals and attendees for a second consecutive year,” said Rick Hassler, director of […]
Posted inPackaging News, Albertsons, Home Page Latest News, Industry News, Northeast, Online Grocery Technology, Supply Chain News, Sustainability News
FreshDirect Opens New, Larger Campus In The South Bronx
FreshDirect, an online fresh food grocer based in the Northeast, has opened its FreshDirect Campus (FDC), a new facility in New York City’s South Bronx community. FreshDirect says the new facility “reimagines farm-to-fork food distribution and manufacturing, which will provide even higher-quality, fresher food for customers.” It will enable the company to add thousands of […]
Posted inOnline Grocery Technology, Albertsons, Home Page Latest News, Independent Store News, Industry News, Northeast, Store News
Boyer’s Food Implements Fully Integrated BRdata E-Commerce System
Boyer’s Food customers in northeastern Pennsylvania now are able to order their groceries online and pick them up at their local store. The new service is supported by technology from software company BRdata and is integrated with the store’s back-office system, which also uses BRdata software. This enables live pricing updates and simplified item selection […]
Posted inOnline Grocery Technology, Albertsons, Home Page Latest News, Industry News, Southeast
Shipt Making Tech Push, Will Bring 800 New Jobs To Birmingham
Delivery company Shipt plans to expand its technology and create more than 800 new jobs over the next several years at its operations campus in Birmingham, Alabama. The expansion comes amid a strategic push by the Birmingham-based company to add new retail partners and speed the rollout of its marketplace delivery service across the U.S. […]
Posted inOnline Grocery Technology, C-Store News, Grocery News, Home Page Latest News, Industry News, Marketing News, Southeast, Store News
Minit Mart Launches GoGo Rewards Loyalty Program
C-store chain Minit Mart has launched a new benefits and rewards program for customers called GoGo Rewards. This loyalty program will let members earn or redeem points for store merchandise in almost 300 Minit Mart stores. Members also will be eligible for a range of offers and participation in a sweepstakes. “As we’ve grown the […]
Posted inOnline Grocery Technology, Corporate Store News, Grocery News, Health & Wellness, Home Page Latest News, Industry News, Midwest, Store News
Kroger Launches OptUP App To Help Customers Make Healthy Swaps
The Kroger Co. has introduced OptUP, a new, data-driven app that helps customers make more informed, healthier purchase decisions. “Kroger’s new OptUP app is transformational for the food retail industry,” said Collen Lindholz, Kroger’s president of pharmacy and The Little Clinic. “The app puts nutritional information at your fingertips and makes finding and buying better-for-you products easier and simpler.” […]
Posted inOnline Grocery Technology, Albertsons, Corporate Store News, Grocery News, Home Page Latest News, Industry News, National, Organic Natural, Store News, Supply Chain News
Albertsons Cos. Launches O Organics Market With Instacart
Albertsons and Instacart are teaming up to combine organic products and online grocery in a one-stop digital shop. This week, the pair announced the launch of O Organics Market, a virtual store offering organic, natural and better-for-you-foods, beverages, and grocery items. “With nearly 3,800 items from O Organics, Open Nature and other organic and natural brands, O Organics Market is another […]
Posted inOnline Grocery Technology, Home Page Latest News, Industry News, Northeast
Weis Markets Upgrading In-Store Wi-Fi At All Locations
Weis Markets is working with Aruba, a Hewlett Packard Enterprise company, on an upgraded wireless infrastructure at its 205 stores in an effort to deliver improved efficiencies, drive sales and provide customers with a “top-notch mobile experience.” According to Jacob Koch, manager of systems administration for Weis Markets, employing a secure, high-performance wireless infrastructure is critical […]
Posted inOnline Grocery Technology, Home Page Latest News, Industry News, Northeast
Chex Finer Foods Completes Warehouse Expansion
Chex Finer Foods, a regional, third-generation family-owned specialty and natural foods distributor, has completed a 20,000-s.f. expansion of its warehouse and headquarters in Mansfield, Massachusetts. Company officials say the expansion will increase the breadth and diversity of the products and services Chex offers to its customers—independent markets and leading retailers in the Northeast. “Chex has […]
Posted inBJ's Wholesale Club, Home Page Latest News, Industry News, Northeast, Online Grocery Technology
BJ’s Partners With PayPal For Easier Online Checkout
BJ’s Wholesale Club is hoping its union with PayPal, PayPal Credit and PayPal One Touch will make online checkout easier for its customers. The integration of PayPal and PayPal Credit allows BJ’s members to pay for their entire virtual cart securely on BJs.com without having to enter card credentials. PayPal Credit is subject to consumer […]
Posted inOnline Grocery Technology, Home Page Latest News, Industry News, Southwest, Sustainability News
FIM Program Teams Present Capstones At WAFC; First Up, Team ‘Waste To Wealth’
On Jan. 8 of this year, 32 people embarked on the 16-week Food Industry Management (FIM) Program at USC’s Marshall School of Business. The students were divided into six teams to work on capstone projects, each team tackling an industry issue or opportunity that will be important in the next five to 10 years. The […]
Posted inOnline Grocery Technology, Amazon Fresh, Grocery News, Guest Contributors, Home Page Latest News, Industry News, Marketing News, National, Shelby Content, Whole Foods
AI-Enabled Personalized Marketing Will Drive FMCG Forward
By Mike Bristol/VP Personalized Marketing, Symphony RetailAI Sometimes, the world seems to just turn too quickly; work projects kick into overdrive, kids’ schedules get too hectic, and even taking the time to pick out a somewhat healthy meal at the grocery store seems like a daunting task. As both consumers and busy, complex people, many […]
Posted inOnline Grocery Technology, Corporate Store News, Home Page Latest News, Industry News, Southwest, Store News, Suppliers
Walmart Highlights Diverse Suppliers With New Online Showcase
Walmart is launching a new “Supplier Inclusion Showcase” on Walmart.com to spotlight products from its community of diverse suppliers, including companies operated by minorities, women, veterans, members of the lesbian, gay, bisexual and transgender (LGBT) community, and people with disabilities. The Supplier Inclusion Showcase is launching at Essence Festival in New Orleans, a multicultural event, which Walmart […]
Posted inH-E-B, Beverage News, Corporate Store News, Grocery News, Home Page Latest News, Industry News, Online Grocery Technology, Southwest, Store News, Supply Chain News
H-E-B Now Delivering Beer And Wine In Under An Hour Through Favor
Favor, an Austin, Texas-based on-demand delivery company acquired by H-E-B in February, is now offering beer and wine delivery throughout Texas, exclusively from H-E-B stores. Favor rolled out its new service on June 29 in more than 30 cities, offering free delivery on beer and wine orders this summer through Labor Day. The new service […]
Posted inOnline Grocery Technology, Grocery News, Home Page Latest News, Industry News, National, Specialty, Store News
99 Ranch Market To Begin Accepting Alipay Mobile Wallet
99 Ranch Market, one of the largest Asian supermarket chains in the U.S., is partnering with Alipay to enable customers to pay for items in-store using Alipay’s Mobile Wallet. Operated by Ant Financial Services Group, Alipay is China’s leading digital payment platform and the primary means of online and mobile payment for Chinese consumers. Beginning July 1, […]
Posted inOnline Grocery Technology, Association News, Home Page Latest News, Industry News, West
Retailers Say Customer Service Will Suffer Under California Privacy Law
The National Retail Federation is calling new state privacy legislation signed into law in California yesterday “deeply flawed” and said customer service could be severely hampered if the legislature fails to address retailers’ concerns before the measure takes effect in 2020. The law prohibits retailers from treating customers who opt out of data sharing any […]
Posted inPackaging News, Grocery News, Home Page Latest News, Industry News, Marketing News, Northeast, Online Grocery Technology, Suppliers
Eight O’Clock Coffee Now Comes With A Digital Escape Room Game
Eight O’Clock Coffee is releasing “The Great Coffee Break,” a digital escape room game that consumers can play for the chance to win a year of free groceries. The Great Coffee Break is the first augmented reality (AR) digital game designed by Escape the Room and can be launched by scanning any Eight O’Clock Coffee […]
Posted inOnline Grocery Technology, Amazon Fresh, Corporate Store News, Grocery News, Home Page Latest News, Industry News, National, Organic Natural, Specialty, Store News, Supply Chain News, Whole Foods
Amazon Expands Whole Foods Delivery To Chicago, Houston, Others
Amazon today launched grocery delivery from Whole Foods Market stores through Prime Now in Chicago, Houston, Indianapolis, Minneapolis and San Antonio. Prime members in those cities now can shop through Prime Now for items including fresh produce, meat and seafood, everyday staples and other locally sourced items from Whole Foods Market. Select alcohol is also […]
Posted inOnline Grocery Technology, Home Page Latest News, Industry News, Southwest, Supply Chain News, Sustainability News
Denver Tech Exec Joins FoodMaven As Board Member, Investor As Company Expands
Nancy Phillips, executive chair of the board at Flexential, a provider of hybrid IT data center solutions, has joined FoodMaven, a tech-enabled marketplace that captures food otherwise lost in the U.S. food system, as a member of the board of directors and investor. Phillips, a longtime leader in Denver’s tech industry, co-founded ViaWest, which was acquired […]