Food Lion is introducing self-checkout lanes in nearly all of the 94 stores it has remodeled in Greater Greensboro and the Triad region of North Carolina, a move the retailer attributes to customer and associate feedback. The lanes are part of an investment of more than $270 million in the market.
Though some retailers have scaled back self-checkout over shrink and service concerns, Food Lion referred to the lanes as a matter of choice, giving customers the flexibility to pick between traditional cashier-assisted checkout and self-checkout. Nearly all the stores are introducing the self-checkout option, the company said.
The investment – which also includes two new stores that opened earlier this year in Summerfield and Greensboro – delivers remodeled stores designed around an “easy, fresh and affordable omnichannel shopping experience.”
“Food Lion has proudly served the Greater Greensboro and Triad communities for more than 50 years, growing alongside generations of neighbors who have trusted us to be part of their everyday lives,” said Greg Finchum, president of Food Lion. “These investments are designed for the neighbors who count on us for fresh food, affordable prices and convenience. We’re also investing in our associates, whose care and dedication make a difference every day. Together with our support for local hunger-relief organizations, this investment reflects our commitment to nourishing our neighbors in the towns and cities we serve.”
Grand reopening celebrations for the remodeled stores begin Nov. 4, with participating stores hosting 7:45 a.m. ribbon-cutting ceremonies, raffle drawings for $1,000 Food Lion gift cards, giveaways and gift cards for the first 100 customers and register scratch tickets through Nov. 10.
Inside the remodels
The remodeled stores also feature expanded assortments in several departments, including ready-to-eat, ready-to-cook and ready-to-heat meal solutions; fresh produce; meats; and organic, gluten-free and plant-based items.
The stores also offer Food Lion To Go pickup and home delivery; the retailer’s Nature’s Promise natural and organic private brand’ and regional items from local growers and manufacturers through the company’s “Local Goodness” program.
Operationally, the enhanced stores feature energy-efficient LED lighting and refrigerated cases with doors, which the company said decrease energy consumption while enhancing fresh assortments.
Food Lion Feeds commits $375,000 locally
In conjunction with the celebration, Food Lion Feeds is investing $375,000 in three local hunger relief organizations: $225,000 to Phillips Community Market for its client-choice pantry, distribution center and nutrition education center; $100,000 from the Food Lion Feeds Charitable Foundation to help the Boys & Girls Clubs of the Greater Triad launch an on-site pantry serving multiple area clubs; and $50,000 from the foundation to Backpack Beginnings to combat childhood hunger.
Food Lion associates have volunteered more than 8,400 hours with community feeding partners in the Greensboro and Triad area since 2025, and area stores have donated more than 10 million pounds of food to Second Harvest Food Bank of Northwest North Carolina through the company’s food rescue program in that time, the grocer said.
Salisbury, North Carolina-based Food Lion operates more than 1,100 stores in 10 Southeastern and Mid-Atlantic states, with pickup and home delivery through Food Lion To Go. Through Food Lion Feeds, the retailer has donated more than 1.5 billion meals since 2014, with a goal of 3 billion meals by 2032. Food Lion is a company of Ahold Delhaize USA.
The Greensboro/Triad investment follows similar market-wide remodel programs the retailer has completed across its footprint over the past decade.