On Aug. 13, fellow employees, family members, customers and Hy-Vee executives gathered at the Plattsmouth, Nebraska, Hy-Vee to surprise Dave Meister, the store’s frozen foods manager, with the company’s Legendary Customer Service Award, Hy-Vee’s highest honor. The award recognizes “exemplary achievement in providing service that exceeds customers’ expectations.” Only nine winners are selected each year […]