Kibo, a Dallas, Texas, cloud-commerce company, and Certona, the real-time omnichannel personalization solution of AI-driven experience individualization, are joining forces. The combination brings together Kibo’s cloud-commerce platform, comprising both e-commerce and order management solutions, and Certona’s personalization platform. The companies say that as the market becomes “more dynamic and competitive,” retailers need individualized ways to build loyalty, […]