by Eric Pereira / content creator GetUpside is a Washington D.C.-based retail technology company that uses personalized cashback promotions to bring shoppers more value and proven profit to brick-and-mortar businesses. Tyler Renaghan, VP of grocery at GetUpside, recently discussed the most cost-effective ways retailers can acquire new customers in this email interview with The Griffin […]
Category: Feature
TimeForge Tackling Labor Challenges
by Eric Pereira / content creator With the ongoing food retail industry labor shortage across the United States, TimeForge is helping grocers, wholesalers and suppliers find new labor through assessment, optimization and accountability. A labor management platform, TimeForge specializes in retail and foodservice full-employee-lifecycle management. It’s also an operations platform that handles HR. “With the […]
Shelf Engine Pivots To RaaS Model To Ensure Shoppers’ Success
Seattle, Washington-based Shelf Engine helps grocers increase profits and drastically reduce food waste in thousands of retail locations across the country through automation. Stefan Kalb, CEO and co-founder of Shelf Engine, recently provided some company updates in an email interview with The Shelby Report. We see that Shelf Engine is progressing more toward “Results […]
Central Co-op Focuses On Making A Difference In The Community
by Treva Bennett/staff writer It all comes down to making a difference in the community. When she started her job as CEO of Seattle’s Central Co-op on March 25, Catherine Willis Cleveland said she felt as if she had come full circle in her career. After almost dying in a climbing accident in Nepal when […]
Milk Category Commoditization Is Not The Best Tactic
Author’s note: After a hiatus following brain surgery due to the discovery of a brain aneurysm, I have returned to my writing responsibilities with The Shelby Report and am now better than new. It’s great to be back! by Cindy Sorensen/ owner and CEO of The Grocery Group Today’s milk case is exploding with an abundance […]
Consumer Wellness Concerns Continue To Impact Animal Protein Industries
by Alissa Marchat/staff writer Departments in the store that sell meat, particularly the deli, meat and seafood departments, can be tricky spaces for shoppers to navigate. Even as consumers become more educated about the foods they eat and the industries that are producing them, they also are increasingly confused about the wellness and sustainability attributes […]
Unified Grocers Goes The Extra Miles For Retailers In Alaska And Guam
by Alissa Marchat/staff writer The grocery industry is a tough one to succeed in, particularly when your store is located thousands of miles away from your wholesaler. That’s the challenge faced by those retailers in Alaska and Guam, which are served by Unified Grocers out of Seattle and California. Grocers and consumers alike face their […]
New Marketing Platform Aims To Bring Forecourt Customers Into The Store
by Alissa Marchat/staff writer Sixty-three percent—that’s how many c-store customers “drive up, fuel up and then they drive away without ever going inside the store,” said Bob Bradley, CEO of software-centric media and merchandising company NewsBreak. But Bradley and his team believe that their smart merchandising platform, SHEP, can solve that problem for c-store operators. […]
How The American Supermarket Can Best Serve Hispanic And Asian Customers
by Harry Blazer/Food industry consultant and former grocer The Shelby Report asked me to provide some advice to supermarkets regarding how to best serve Asian and Hispanic customers. First of all, there is a distinction to be made between ethnicity and race. Currently, the United States Census Bureau defines six race categories: • White or […]
Millennials: A Challenge, And Opportunity, For The Meat Industry
New research from Midan Marketing explores how Millennials’ meat consumption differs from that of Baby Boomers One of the largest generations in U.S. history is moving quickly into its prime spending years and forcing companies to re-evaluate the way they do business. Currently, the size of the U.S. Millennial market is 75.4 million, according to […]
Greeting Cards In The Grocery Cart?
by Sara Fernández Cendón/Creative Director-Cultural Identity, Hallmark Cards Special to The Shelby Report Why Hispanics are a natural fit for greetings within grocery retail If you cater to Hispanic customers, you already know the facts: Hispanics are frequent visitors to grocery stores and actually enjoy the experience; they favor fresh foods and home-cooked meals; and […]
Millennials Come In All Shapes And Sizes…And Have Varied Shopping Habits
Millennials are, without a doubt, one of today’s most influential demographic groups when it comes to marketing. The reason so much attention has been given to this group of 18- to 34-year-olds is because of sheer numbers: There are about 74.3 million of them, or about 30 percent of the U.S. adult population. With numbers […]
The Art Of Pricing—Is Walmart’s Price First Smart?
Some experts claim the U.S. economy has nearly recovered. Now if someone could convince American consumers the economy is better, retailers across all sectors would jump for joy. Unfortunately, that doesn’t look promising. Today, nearly half the U.S. population thinks the United States is still in recession, according to a recent Wall Street Journal poll. […]
Rose Mitchell’s Influence Will Have Impact For Years To Come
Rose Mitchell was the first woman in the history of West Des Moines, Iowa-based Hy-Vee Inc. to be named an officer of the company. That happened in 1992. Three years later, the company that was founded in 1930 named her to the board of directors, another first for a woman executive. Had she not gone […]
Staying On Top Means Always Looking Ahead
by Brian Numainville Special to The Shelby Report We live in a world of rapid change. As technology continues to evolve, new retail concepts come to light and innovative ideas surface, what does the future hold for food retailers? I recently reflected on some interesting concepts and ideas that have the possibility to impact our […]
Technology Is Changing How Your Customers Shop
by Rick Rusch/Special to The Shelby Report Technology is impacting consumers’ behavior in virtually every aspect of life. Including grocery shopping. Grocers who address consumers’ taste for technology in shopping will win easily over competitors who chose to ignore the trend. Smartphones and technology Driven in large part by the smartphone, consumers today are armed […]
Dippin’ Dots Invests $3.1M In The Ice Cream Of The Future
by Heather Blount/staff writer Dippin’ Dots LLC, the maker of novelty ice cream and frozen treats, announced plans for a $3.1 million modernization and renovation at its Paducah, Ky., manufacturing facility in mid-January. Company executives told The Shelby Report that this investment opens many new doors for Dippin’ Dots, including new products and new distribution. […]
Diving Into Social Media Can Bring Up Valuable Info
Grocery is a hot topic on social media these days, with an estimated 10 million-plus industry-related digital conversations taking place each year. Grocery-related conversations on Yelp, for instance, grew by 25 percent in just one year’s time. And these conversations aren’t mere mentions. They are “rich, robust and informative” conversations, according to Black Pearl Intelligence, […]
Social Media, Mobile Technology Increasingly Driving Shopper Behavior
by Kristen Cloud/staff writer Kevin Kirsch, co-owner of Chevy Chase Supermarket in Chevy Chase, Md., understands the importance of technology and social media. In fact, he assumes the younger generation expects his 25,000-s.f. single-store operation to have a website, at the very least. “Then I assume that you figure stores should at least have a […]
Consultant Describes What A Top Grocery Retailer Looks Like
What makes a supermarket the best? The Shelby Report asked Brian Numainville, a principal with The Retail Feedback Group, for his thoughts. Numainville spent more than 18 years at Nash Finch, most recently as senior director of research and public relations. In May, Numainville was named a principal at The Retail Feedback Group (www.retailfeedback.com), a […]
