Recent research by Incisiv, conducted in collaboration with FMI – The Food Industry Association and in partnership with Loyal Guru, has found that maintaining shopper loyalty in the digital grocery industry is a growing challenge. The report, “Shopper Loyalty in the Digital Age,” highlights the importance of offering a seamless omnichannel experience for shoppers to foster loyalty, including providing a well-designed […]
Category: Online Grocery Technology
Grocery technology news: e-commerce, AI, checkout, data and the tools retailers use to run stores and reach shoppers.
See all our technology coverage in Grocery Tech & Retail Media.
Posted inOnline Grocery Technology, Southeast
The Fresh Market Begins Video Partnership With Chef Rossi
Greensboro, North Carolina-based The Fresh Market has begun an annual partnership with celebrity chef Anna Rossi. In her new role as a brand ambassador and spokesperson, Rossi will create recipes, lifestyle content and host a monthly livestreaming shoppable event on the company’s website. The celebration began in March as Rossi hosted, “Plan an Easter to Remember with The […]
Posted inOnline Grocery Technology, National
Retailers Focused On Deploying Technology To Improve Efficiency
The recent 2023 Connected Retail Experience Study, conducted by Incisiv in collaboration with Verizon Business, shows that retailers are prioritizing investments in technologies that improve operational efficiency to reduce costs and increase profitability. Real-time inventory management has risen to the top of the investment agenda in the face of uncertain supply chain issues that retailers have […]
Posted inCoborn's, Marketing News, Midwest, Online Grocery Technology
Coborn’s Adds EBT SNAP Benefits Through Instacart
St. Cloud, Minnesota-based Coborn’s Inc. will accept EBT SNAP payments online for same-day delivery through Instacart. With this program, EBT SNAP participants will now be able to use their benefits to access fresh food and pantry staples from Coborn’s, Cash Wise and Marketplace Foods when shopping via the Instacart website and mobile app. This launch […]
Posted inOnline Grocery Technology, National
Firework, The Fresh Market Awarded Best Live Video Strategy
San Mateo, California-based Firework, in partnership with The Fresh Market, has been recognized with the Best Live Video Strategy Award at the Digiday Video and TV Awards. The partners were awarded for their Thanksgiving Video Commerce Campaign, the duo’s livestream and shoppable video campaign. “Firework takes great pride in helping forward-facing brands like The Fresh Market bring their […]
Posted inOnline Grocery Technology, Northeast, Supply Chain News, Wholesaler/Distributor News
UNFI Implements Process Improvements, New SAE Technology
United Natural Foods advancing initiatives to improve its supply chain Providence, Rhode Island-based United Natural Foods Inc. has announced further actions to improve its supply chain capabilities and overall customer experience as part of its four-part transformation agenda. These actions include improved operating procedures, increased associate training programs and the deployment of technological improvements, such as […]
Posted inBJ's Wholesale Club, Northeast, Online Grocery Technology
BJ’s Deploys Simbe’s ‘Tally’ Technology In Clubs
Marlborough, Massachusetts-based BJ’s Wholesale Club has partnered with Simbe Robotics to roll out its business intelligence solution, Tally, to all club locations across the company’s footprint. Incorporating Simbe’s AI-powered solution into operations will provide greater visibility into store conditions and provide deeper business insights, improving operational efficiencies and enhancing the member experience. “We are excited to collaborate with […]
Posted inOnline Grocery Technology, National
February Online Grocery Sales Rose From Last Year To $8.8B
The U.S. online grocery market finished last month with $8.8 billion in total sales, up 1.5 percent compared to last year, according to the monthly Brick Meets Click/Mercatus Grocery shopping survey fielded Feb. 26-27. Excluding ship-to-home sales, the core online segments of delivery and pickup slipped 1.2 percent compared to last year, reflecting a drop of 9 […]
Posted inOnline Grocery Technology, West
Fulfil Solutions Introduces Robot-Powered Automated Platform
Mountain View, California-based Fulfil Solutions has unveiled a fully automated platform to revolutionize online grocery, making it profitable and socially responsible. Unlike other automation being tested in the grocery industry, Fulfil’s robots do the picking and packing across all product categories and temperature states. As it emerged from stealth, the robotics startup also announced that it recently […]
Posted inOnline Grocery Technology, Marketing News, Northeast
Price Chopper/Market 32 Launches Daily SurPRIZE Digital Game
As a component of National Frozen Food Month, New York-based Price Chopper/Market 32 has launched Daily SurPRIZE, Frozen Food Frenzy, a themed digital game which builds on last fall’s Daily SurPRIZE Spin-the-Wheel contest. Last fall, Price Chopper/Market 32 ran tcc Global’s Daily SurPRIZE mobile game for eight weeks leading up to the holidays. Building on the popularity of mobile […]
Posted inOnline Grocery Technology, Grocery Store Equipment, Marketing News, West
Stater Bros. Markets Begins Using Conveyor Belt Advertising
San Bernardino, California-based Stater Bros. Markets is partnering with MessageWrap to communicate with shoppers at checkout. The partnership consists of installing MessageWrap’s conveyor belt advertising solution at Stater Bros. stores in Southern California. With messaging in English and Spanish, the checkout conveyor belt covers are being used to promote the grocer’s shopper loyalty program, Digital […]
Posted inOnline Grocery Technology, Southwest
Walmart’s ‘Live Better U’ Program Selects Springboard As Partner
Bentonville, Arkansas-based Walmart has selected Springboard to offer tailored upskilling and reskilling programs through Live Better U, its education benefit program offered at no cost to 1.5 million employees in the U.S. Springboard is an online learning platform preparing students for in-demand careers through comprehensive, mentor- and instructor-led programs. It plans to offer courses in data […]
Posted inOnline Grocery Technology, National
IRI, NPD Share New Name, Brand Identity As Circana
Following their merger in August, Information Resources Inc. and The NPD Group have unveiled a new combined company name and brand identity: Circana. Circana is an advisor on the complexity of consumer behavior. Through technology, advanced analytics, cross-industry data and expertise, Circana helps clients take action and unlock business growth. “We are proud to begin […]
Posted inOnline Grocery Technology, Feature, National
Official: Transactions ‘Winning Now’ For Consumers, Retailers
The year 2023 is shaping up to be one of the most challenging economic environments in more than two decades. Deborah Weinswig, founder and CEO of Coresight, tackled the topic and possible avenues for retailers to overcome it during an Insights speaking engagement at the recent FMI Midwinter Executive Conference. Weinswig was introduced by Scott Moses, […]
Posted inOnline Grocery Technology, Marketing News, Southeast
The Fresh Market Debuts Digital-Only Shoppable Format Magazine
Greensboro, North Carolina-based The Fresh Market has launched a new shoppable version of its magazine, previously available in print and online, in a exclusive digital-only format as another anchor to its digital transformation and retail media network strategy. Vendor advertising supported, the magazine features an interactive shoppable experience with similar content to the print version and provides inspiration […]
Posted inIndependent Store News, Online Grocery Technology, West
Instacart Introduces New Tools For Independent Grocers
San Francisco-based Instacart has introduced four new platform technologies designed to help independent grocers offer more connected experiences to customers. The new offerings include online and in-store solutions that help retailers capture new ad revenue, bring more of their store online, better support employees and offer end-to-end fulfillment. These new capabilities are available to grocers across North […]
Posted inOnline Grocery Technology, Association News, National
IGA, Ideal Launch Media Network For Independent Grocers
Ideal by Design House has announced a marketing agreement with the Independent Grocers Alliance to provide an on-platform and off-platform retail media network, designed for independent retailers. The Ideal retail media network will combine thousands of stores on a single retail media platform. This network is not limited to the IGA family of stores; it’s available to […]
Posted inOnline Grocery Technology, National
UNFI Assists ECRS CATAPULT Users To Apply Services Suite
Rhode Island-based United Natural Foods Inc. and North Carolina-based ECRS have announced an agreement allowing ECRS to assist new and existing CATAPULT retail users in taking advantage of the UNFI Professional Services suite from digital coupons and third-party delivery services to more affordable electronic payments. The agreement provides a working relationship around Electronic Data Interchange […]
Posted inOnline Grocery Technology, Merchandising News, National
RangeMe Shares 2022 Global Buyer Search Trends
Coffee, candy and mushrooms were top-of-mind among retail buyers last year, as they were the most-used keyword searches on RangeMe, according to the latest Retail Recap 2022 report. The report highlights trends among the activity of U.S. and international buyers on the product discovery platform, including keyword and certification searches, most visited collections and engagement […]
Posted inOnline Grocery Technology, Southeast
The Fresh Market Uses Firework For SVLC Retail Media Network
Greensboro, North Carolina-based The Fresh Market is using Firework’s video commerce platform to launch the first shoppable video-live commerce retail media network. The announcement comes during a period of growth for retail media networks. Due to the various features they confer on advertisers — such as ad targeting, increased brand safety and heightened visibility where […]