Research conducted by Incisiv, in partnership with Genesys, has found that one in two brick and mortar retailers are Laggards or Followers in terms of omnichannel customer service. The Incisiv 2022 Omnichannel Service Index benchmarks top retailers’ ability to provide a seamless customer service experience across channels. The research found that: 90 percent of shoppers […]
Author Archives: Treva Bennett
Senior Content Creator
After 32 years in the newspaper industry, she is enjoying her new career exploring the world of groceries at The Shelby Report.
Posted inOnline Grocery Technology, Home Page Slider, Southwest
Whole Foods Market Introduces Resolution Renovator
Austin, Texas-based Whole Foods Market has unveiled the Resolution Renovator, an online hub that helps people rethink New Year’s resolutions. According to a survey from Whole Foods Market and Wakefield Research, nearly two-thirds of Americans agree that New Year’s resolutions put extra pressure on them at the start of the year. In addition, many doubt their […]
Posted inBeverage News, Home Page Slider, Southeast
Splash Beverage Group’s Design Agency Wins Packaging Award
Fort Lauderdale, Florida-based Splash Beverage Group Inc. has revealed that its design agency has won the Graphic Design USA award for packaging design for the company’s recently rebranded TapouT performance hydration-recovery drink. Selected from more than 11,000 submissions, TapouT’s ergonomic bottle and packaging design communicate TapouT’s lifestyle position and the performance drink’s functional benefits. The new […]
Posted inOnline Grocery Technology, Home Page Slider, Southwest
Walmart Plans To Hire 3,000-Plus To Expand InHome Delivery
Bentonville, Arkansas-based Walmart is resolving to bring InHome delivery to even more customers in 2022. The retailer has announced plans to scale the service larger to reach more customers, going from InHome being available to six million households to making it accessible to 30 million U.S. households by the end of the year. To support […]
Posted inIndependent Store News, Home Page Slider, Midwest
Price Chopper Announces Partnership With Kansas City Pioneers
Kansas City, Missouri-based Price Chopper has partnered with the Kansas City Pioneers, KC’s premier e-sports organization. “We know the reach of the e-sports community continues to grow, and our team is ready to help fuel players and fans with fresh foods at great prices,” said Casie Broker, CMO at Price Chopper Enterprises. “It’s important that […]
Posted inBeverage News, Home Page Slider, Northeast
Spindrift Spiked Wins Best Hard Seltzer At Beverage Digest Awards 2021
Newton, Massachusetts-based Spindrift has won best Hard Seltzer at the Beverage Digest Awards 2021. The company’s newest beverage alcohol innovation, Spindrift Spiked, was the award-winning drink. Spindrift Spiked is a lightly carbonated hard sparkling water made with only real ingredients, alcohol from sugar cane and no synthetic natural flavors, sweeteners or additives. Spindrift Spiked is available in […]
Posted inSnacks Brands, Home Page Slider, National, New Products
Hershey’s Offering New Candies, Old Favorites For Holiday Season
Hershey, Pennsylvania-based Hershey’s is releasing new candies and bringing back old favorites for the upcoming holiday season. “Our Valentine’s Day products – from new Reese’s Blossom-top Miniature Cups to our returning Hershey’s Kisses Meltaway Roses – are helping to make each moment, big or small, that much more special, no matter how you’re celebrating the season of […]
Posted inOnline Grocery Technology, Home Page Slider, Southeast
Southern Glazer’s Wine And Spirits Purchases Electric Delivery Trucks
Miami, Florida-based Southern Glazer’s Wine & Spirits has purchased a fleet of 10 Xos Class 7 refrigerated beverage trucks from Xos Inc. This initial test of electric trucks will be used to inform future deployments of Xos electric vehicles into the company’s national fleet. “We’re proud and excited to be the first North American wine […]
Posted inHome Page Slider, Southeast, Sustainability News
EarthOptics Launches New Soil Carbon Project Labeling
Arlington, Virginia-based EarthOptics has launched its Soil Carbon Project, a product labeling initiative to benefit the consumer packaged goods industry. By serving as the one-stop-shop for soil carbon measurement, EarthOptics enables CPG companies to quantitatively demonstrate to customers that the agriculturally sourced ingredients of each climate-smart product positively contributes to world carbon neutrality goals through […]
Posted inPlant-Based News, Home Page Slider, Southwest
Cold Stone Creamery, Danone To Launch Plant-Based Dessert
Broomfield, Colorado-based Danone North America and Cold Stone Creamery are collaborating to create a plant-based frozen dessert that will be available at participating Cold Stone Creamery stores nationwide. Cold Stone Creamery stores have added Silk Chocolate Almondmilk Frozen Dessert, which is dairy-free, vegan and non-GMO, to its permanent menu. The company also is adding to […]
Posted inHome Page Slider, C-Store News, Northeast
Sheetz Offers On-Demand Delivery Option With DoorDash Partnership
Altoona, Pennsylvania-based Sheetz, a restaurant and convenience chain across the Mid-Atlantic, has partnered with DoorDash to provide on-demand delivery of convenience essentials from 560 Sheetz stores across Pennsylvania, Maryland, North Carolina, Ohio, Virginia and West Virginia. Customers can place a Sheetz order for delivery through DoorDash’s website or mobile app. By late January, Sheetz customers […]
Posted inAssociation News, Home Page Latest News, National, Produce News, Shelby Originals
Co-CEOs Introduce International Fresh Produce Association Operations
by Eric Pereira / content creator The International Fresh Produce Association began operations on Jan. 1 with Co-CEOs Cathy Burns and Tom Stenzel welcoming members in a video. IFPA is a result of the merger of the Produce Marketing Association and the United Fresh Produce Association, announced in 2021. The association serves on the principles of […]
Posted inIndependent Store News, Executive News, Home Page Slider, West
Cardenas Markets Promotes Jimenez To VP Of Real Estate, Construction
Ontario, California-based Cardenas Markets has promoted Veronica Jimenez to the position of VP of real estate and construction. She will report directly to Prabash Coswatte, chief operating officer, for Cardenas Markets, and will oversee the day-to-day operations of the company’s real estate, construction and maintenance departments. “Veronica possesses an in-depth understanding of commercial real estate […]
Posted inIndependent Store News, Home Page Slider, Midwest, Online Grocery Technology
Schnucks Kicks Off New Year With ‘Good For You’ Program
St. Louis, Missouri-based Schnuck Markets Inc. is launching its free “Good For You” program, open to all Schnucks Rewards members. Rewards members that opt in will notice their receipts will show a count of the total number of “Good For You” items and a percentage of the food items that were just purchased that are […]
Posted inWholesaler/Distributor News, Home Page Slider, Independent Store News, Midwest
SpartanNash Foundation Raises $325K For Midwest Food Pantries
Grand Rapids, Michigan-based SpartanNash continues to support local food pantries across the Midwest, recently donating $325,000 through in-store fundraising efforts and a pledge from the SpartanNash Foundation to provide hunger relief for those who are food insecure. This fundraising campaign complements SpartanNash’s year-round food donations to local pantries nationwide, totaling more than four million pounds […]
Posted inCenter Store, Home Page Slider, Southwest
Nature Nate’s Honey Co. Merges With Sweet Harvest Foods
Sweet Harvest Foods, one of the largest honey packers in North America, has purchased Nature Nate’s Honey Co. from its founder, Nathan Sheets. McKinney, Texas-based Nature Nate’s has grown to become the largest honey brand in the U.S. and is the leading provider of 100 percent pure, raw and unfiltered honey in the retail segment. […]
Posted inCorporate Store News, Health & Wellness, Home Page Slider, West
Sprouts To Host Livestream Series With Kumai To Inspire Healthy Habits
Phoenix-based Sprouts Farmers Market is hosting a series of four Facebook livestreams with Candice Kumai that are designed to inspire healthy habits and share recipes and tips. Sprouts, known for supporting shoppers’ health goals with its assortment of fresh, organic, plant-based and low-carb, keto-friendly options, will host the livestreams every Thursday in January at 2 […]
Posted inOnline Grocery Technology, Home Page Latest News, National
Coin Cloud Nearing 600th DCM Location For UNFI
by Eric Pereira /content creator Coin Cloud founder and CEO Chris McAlary told The Shelby Report the Las Vegas-based company is about to install its 600th Digital Currency Machine for United Natural Foods Inc. These DCMs allow customers to buy more than 40 different kinds of digital currencies, including Bitcoin, Ethereum and Dogecoin with cash […]
Posted inMeat/Seafood/Poultry, Home Page Slider, Southeast
Heartland Catfish Co. Wraps 25th Anniversary Celebration With Awards
Itta Bena, Mississippi-based Heartland Catfish Co. recently wrapped up its 25th anniversary celebration. Employees who have been with the company since its beginning were honored for their dedication. Jonathan Mills, VP of sales and marketing, and Ric Perkins, general manager, presented awards to team members, including CEO Danny Walker, for their 25 years of service. […]
Posted inBeverage News, Home Page Slider, Southeast
Island Brands USA’s Growth Paves Way For Expansions In 2022
Island Brands USA, a family of superpremium beers based in Charleston, South Carolina, announced fourth-quarter results and year-to-date performance that is launching the company into a period of retail expansion and product innovation. Despite supply-chain issues that have slowed down other companies, Island Brand’s latest IRI results show consistent and considerable growth. American-brewed and American-owned, […]