“Digital transformation” has been on the lips of nearly every CEO at some point in the last ten years, and even more frequently in the last five. According to Forrester, 68% of global business leaders list digital transformation as a top priority for their business. Only 3% of retailers have actually completed a digital transformation […]
Tag: retail apocalypse
Posted in, Amazon Fresh, Home Page Latest News, Industry News, National, Store News, Whole Foods
Supermarkets Up In Latest American Customer Satisfaction Index Report
Publix vs. Trader Joe’s, Costco vs. BJ’s, Target vs. Walmart—ACSI scores show which retailers customers prefer As industry analysts continue to debate the severity of the retail apocalypse—or whether or not it even exists—the American Customer Satisfaction Index (ACSI) says its 2017 Retail Report indicates that signs of the retail apocalypse have not been exaggerated. […]