Based on a study of 10,000 U.S. consumers, H-E-B and USAA tied for the top spot in the 2014 Temkin Forgiveness Ratings, which rates 268 companies across 19 industries. In fact, grocery chains are among the industries with the highest average ratings. “Forgiveness is an asset that companies earn from their customers,” says Bruce Temkin, […]
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Posted inWoman Executive of the Year, Albertsons, National, Shelby Content, Shelby Honorees, Shelby Signature Content, West, Women In The News
Woman Executive Of The Year 2014: Unified Grocers’ Sue Klug
Sue Klug is perhaps the best-known woman in the West Coast food industry. The 54-year-old Unified Grocers executive started in the business at Vons as Susan Lawmaster in her early 20s. She went on to work at Lucky Stores before joining Catalina Marketing and later Albertsons/Supervalu. Prior to coming on board with Unified in late […]
Posted in, Albertsons, Store News, West
Klug Becomes WAFC’s First Woman President, Group Elects Other Board Members
The Western Association of Food Chains (WAFC) elected its first woman president at its 93rd annual convention in Honolulu, Hawaii, last week. Sue Klug of Commerce, Calif.-based Unified Grocers is the group’s 2014-15 chairperson as well. The WAFC also elected its other officers and board members during the meeting, held at the Hilton Hawaiian Village. […]
Posted in, Albertsons, Grocery News, Northeast
Lovin’ Scoopful Ice Cream Adds 400 Stores To East Coast Distribution
Lovin’ Scoopful, a Seattle-based premium ice cream company founded by Maria Shriver, Tim Shriver and partners to benefit Special Olympics and other nonprofits that help empower the human spirit, has increased its product distribution by more than 400 stores along the East Coast. Lovin’ Scoopful Gourmet Light Ice Cream is now available at all 750 […]
Posted inLipari Foods, Marketing News, Midwest
Energetic ‘Happy Days’ Lipari Food Show Kicks Off The Year
“Happy Days” was the theme this year for the Lipari Food Show, held April 9 in Novi, Mich. To set the Happy Days mood, shiny, new-looking 1950s-era cars were rolled into the Suburban Collection Showplace. The theme appeared to energize people, said Don Symonds, director of events and trade relations at Lipari Foods. “Every year […]
Posted in, Amazon Fresh, National, Store News, Whole Foods
Walmart, Target, Publix Rank Among Most Valuable In 2014 Best Retail Brands Report
Walmart maintains its No. 1 spot on Interbrand’s 2014 Best Retail Brands list and, even with a 6 percent decline in brand value, it preserves an enormous margin over the next closest brand. Four brands increased their brand value by more than 25 percent this year: Macy’s, Whole Foods, Amazon and Cabela’s. The global Best […]
Posted in, Amazon Fresh, Industry News, West, Whole Foods
Instacart Brings Same-Day Grocery Delivery Service To L.A.
Instacart has launched its same-day grocery delivery service in Los Angeles. Beginning today, customers can order virtually any items carried in their neighborhood Whole Foods Market and have them delivered in as little as one hour. Additional stores will be added in the coming weeks, allowing customers to combine items from multiple stores into one […]
Posted in, Albertsons, National, Store News
Safeway Ends ‘Go-Shop’ Period As Albertson’s Deal Moves Forward
Safeway Inc. said this morning that the 21-day “go-shop” period that was part of the terms of the definitive merger agreement, under which AB Acquisition LLC agreed to acquire all outstanding shares of Safeway, has expired. AB Acquisition owns both Albertson’s LLC and New Albertson’s Inc. Under the agreement, Safeway and its representatives were permitted […]
Posted in, Albertsons, Executive News, National
Two Supervalu Board Members Step Down Following Safeway Deal
Supervalu on Thursday said that two of its directors, Mark Neporent and Lenard Tessler, have stepped down from the company’s board of directors, effective immediately. Neporent and Tessler were both appointed to the board in 2013 as designees of Symphony Investors LLC, a Cerberus Capital Management L.P.-led investor consortium, under the terms of the tender […]
Posted inHy-Vee, Corporate Store News, Midwest
Hy-Vee Expands Health Focus With Kids Fit Initiative
Kids of all ages and skill levels will have additional opportunities to participate in events making up the new Hy-Vee Kids Fit program. The events will build on the kids triathlon offerings Hy-Vee has held in the past, but will expand to include one-mile fun run and 5K options to support wellness and fight childhood […]
Posted in, Amazon Fresh, National, Store News, Whole Foods
Who Leads, And Lags, In Customer Satisfaction?
Customer satisfaction improved for a third consecutive year for retail, according to a report released by the American Customer Satisfaction Index (ACSI). The retail sector overall gained 1.7 percent to an ACSI benchmark of 77.9, boosted by higher customer satisfaction with specialty retail stores, supermarkets, drug stores and gasoline service stations. A fourth traditional retail […]
Posted in, Albertsons, New Products, West
Ehrmann Mixim Greek Yogurt Hits Stores In Six Flavor Combos
Ehrmann is rolling out Mixim, the only Greek yogurt with a triple-dip of flavorful fun, according to the Irvine, Calif.-based company. Packaged in a heart-shaped container, each serving of plain Mixim Greek yogurt is paired with two topping combinations to let consumers create their own taste sensations. Mixim is now available at retail locations in […]
Posted in, Amazon Fresh, Equipment & Technology, National, Whole Foods
Amazon Plans Retail Store Checkout System
Amazon.com is working on a checkout system for brick-and-mortar retail stores that includes using the company’s Kindle tablet device, according to the Puget Sound Business Journal. The Wall Street Journal reports Amazon would give retailers Kindles and credit-card readers for checking out customers, and could offer retailers other services, such as data analysis and website […]
Posted in, Albertsons, Store News, West
Save Mart Names Store Manager Of The Year
Save Mart, S-Mart Foods, Lucky, Maxx Value Foods and FoodMaxx stores have honored George Bettencourt, manager of Save Mart in Ceres, Calif., with the Nicholas J. Tocco Store Manager of the Year Award. This is the 20th year of the company’s award. “George Bettencourt is a top-rate store manager. He has demonstrated a continuous commitment […]
Posted in, Albertsons, Executive News, Midwest
Jewel-Osco President Stepping Down, Albertsons Closing 26 Stores
Less than a year after taking the reins, William Emmons is retiring as president of Jewel-Osco, the Chicago Tribune reported earlier this week. Lured out of retirement in March to run Jewel after it was acquired by Idaho-based New Albertsons as part of a $3.3 billion deal, Emmons announced his decision Tuesday morning. The paper […]
Posted in, Amazon Fresh, National, Whole Foods
Nationwide USA Pears Display Contest Begins Next Month
Pear Bureau Northwest is rolling out a new display contest that is open to retailers of all sizes in the U.S. and Canada in February and March. The “Pear Up with USA Pears” Display Contest invites retailers to build an eye-catching display that features Green Anjou, Red Anjou and Bosc pears at minimum, and inclusion […]
Posted in, Albertsons, Equipment & Technology, National
MoneyGram Signs Agreement With New Albertson’s Inc.
MoneyGram, a leading global money transfer company, has signed an agreement with New Albertson’s Inc. (NAI) to offer money transfer, bill payment and money order services in all Acme Markets, Jewel-Osco, Shaw’s and Star Markets grocery stores. The new agreement with NAI includes provisions that will allow customers to interact face to face with customer […]
Posted in, Albertsons, National, New Products
Pasta Chips Now Available At Major Retailers
Pasta Chips, an idea born out of the hills of Tuscany and made from real pasta, are now available at major retailers, including Harris Teeter, Roundy’s, ShopRite, Safeway, Carr’s, Vons, Mariano’s, Albertsons, WinCo, and Randalls as well as Plaid Pantry, Quick Chek and Sheetz; other c-stores will carry the new snack in January. During a […]
Posted in, Albertsons, Midwest, Store News
Safeway Announces Sale Of 11 Dominick’s Stores
Safeway Inc. has reached a definitive agreement to sell 11 of its Dominick’s stores in the Chicago metropolitan area in a cash and lease assumption transaction to Roundy’s Inc. Roundy’s will take possession of the stores during a transition period that will take place over the next two months. The transaction is subject to customary […]
Posted in, Albertsons, National, Southeast
State Of The Southeast: Region Sees Shakeup In 2013
A number of big stories came out of the southeastern states in 2013. Many of them involved companies having to regroup and/or sell off their holdings, but there were a couple of bright spots as well, including mergers and strong performance. Below are 10 of the most noteworthy stories as reported by The Shelby Report […]