Sponsored Content For years, maybe even decades, you’ve been told that you need to “go digital” with your store’s marketing. Well, it’s 2022 and I’m willing to bet that you’ve taken at least one, if not a handful, of your marketing tactics in a digital direction. So, here are two questions you’re likely to ask […]
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For Lone Grocer In Carrabelle, ‘If The Weather’s Good, We’re Busy’
Richard Holley didn’t start his career in the grocery industry, but he has found a home there. The store manager of Gulfside IGA Plus in Carrabelle, Florida, had traveled extensively for previous jobs before he decided to settle down. A self-proclaimed military brat, Holley’s parents hailed from Panama City Beach, which is where they ended up […]
How Can Technology Help Independent Grocers In A Global Pandemic?
Q&A with Francois Labelle, director of product at LOC Software Francois Labelle has been in the Point of Sale Industry for more than 25 years, starting in the reseller space and moving through to his position as director of product at LOC Software for the last eight years. Francois leads the LOC’s product roadmap. What […]
Webinar: Engaging Gen Z As Staff And Customers
Gen Z – they are the 67 million young people born between 1997 and 2012 – and they are the future of your business. They are the most diverse and socially conscious generation ever, and they decide where to work and where to shop based on how businesses support them and the greater community. Join […]
Save Mart CEO McGarry Finds Success On Unconventional Career Path
The grocery industry was not on The Save Mart Companies CEO Chris McGarry’s radar when planning his career. The New Jersey native attended Seton Hall University and earned three degrees: a bachelor’s in history, an MBA in finance and a law degree. “If you had asked me 30 years ago if I’d have a career […]
The Save Mart Companies Named 2022 West Retailer Of The Year
The Save Mart Companies have been named The Shelby Report of the West’s Retailer of the Year. The Save Mart Companies operates 200 Save Mart, Lucky California and FoodMaxx stores in the California Central Valley and Northern Nevada. In addition to its retail operation, the company also operates SMART Refrigerated Transport and is a partner in […]
Town, Lowe’s Rally To Rebuild San Saba Store Gutted By Fire
In the wee hours of Friday, March 20, 2020, tragedy struck the small town of San Saba, Texas as a fire was discovered shortly after midnight at the only grocery store in town, Lowe’s Market. The local volunteer fire department, along with those from several neighboring communities, fought the blaze through the night and […]
3 Methods For Reducing Grocery Store Shrink
Sponsored Content Grocery store shrink has been at an all-time high, costing the retail industry around $61.7 billion in sales. It’s a problem that can be mitigated. But how? Hint: It involves more than hiring a loss prevention officer or implementing video to catch the bad actors. A more holistic approach that includes implementing controls, […]
Fresh Intelligent Forecasting: The Superpower Against Labor Shortages
Q&A with Russ Newall, VP of customer success at Invafresh Can automation and digitization of fresh operations help retain frontline workers, maximize scarce labor hours and minimize labor expenses, errors and disruptions? Invafresh discusses the role fresh food retail technology plays in achieving this goal. “The result of Invafresh’s solution saves us hundreds of hours […]
Fresh Shines After The Fresh Market Navigated Its Remodeling Process
The Fresh Market’s Jessi East had a unique role to play in the remodel of the company’s original location on Lawndale Drive into its new concept store. As store manager, she had to navigate the challenges of keeping the store open as construction was under way. Having started with The Fresh Market 15 years ago, […]
Daigle Shares Vision For NHGA With Member Engagement The Goal
The New Hampshire Grocers Association has promoted Kevin Daigle to president and CEO. His promotion has been effective since Feb 4. Daigle has been with NHGA since 1996 and has more than 30 years of nonprofit, industry and association management experience. His previous positions were VP and prior to that he served as membership director. Daigle […]
The Fresh Market Is 2022 Southeast Innovator Of Year
The Fresh Market has been named The Shelby Report of the Southeast’s Innovator of the Year, which is the focus of this special issue. On a recent trip to the company’s headquarters in Greensboro, North Carolina, The Shelby Report visited with leadership to learn more about what makes the specialty grocer so innovative. Join us in […]
Buehler’s Fresh Foods Continues To Address Supply Chain Issues
Like many grocers across the country, Wooster, Ohio-based Buehler’s Fresh Foods continues to work its way around supply chain hurdles. “I’ve never seen such a challenged supply chain. But I would tell you that in our company’s perspective, I applaud our merchants…they’re acting as advocates for the customer,” said Mike Davidson, president and CEO. Davidson […]
Non-Food Side Of Fred Meyer Gives Company Edge In Marketplace
Like many of his colleagues, Brad Cope had not planned on a career in the grocery industry. “Not at all,” he said. Cope, manager of marketing and customer communications at Fred Meyer, started working for the company in high school. He continued doing so in his first year of college. The company offered him a good […]
Providing Positive Environment Key To Fred Meyer’s Development
Sara Parker, director of human resources for Fred Meyer, was no stranger to the food business when she joined the company in 2002 from a general merchandise retailer in Portland, Oregon. “My dad worked for a food processing company when I was growing up, and he was a director of quality control, so I have […]
Fred Meyer Was Early Innovator Of ‘One-Stop Shop’ Business Concept
What started as a part-time job after school in 1992 has evolved into a fulfilling career for Todd Kammeyer, VP of merchandising at Fred Meyer. “I was 16 years old and started at Smith’s Food and Drug in South Ogden, Utah, where I grew up. The store was close to home and my high […]
Navigating Supply Chain Issues, Maintaining Growth In A Volatile Market
Q&A with David Wagstaff, V.P. North America, St. Pierre Bakery Supply chain issues are front of mind for retailers – how have you helped them keep shelves stocked through the pandemic? The supply chain is problematic for everyone in the industry – but we’re not afraid to do things differently in order to help […]
Fred Meyer’s World-Class Service, Experience Build Loyalty
Dave Richard, VP of operations for Fred Meyer, began his food retail career nearly four decades ago. “I’ve been in the business my whole life,” he said. “I started as a bagger over 36 years ago. I have worked all over the West Coast, including Alaska and California.” Richard left Safeway and joined Cincinnati, Ohio-based […]
Fred Meyer’s ‘Friendly First’ Approach Engrained In Associates, Executives
Dennis Gibson had a choice to make. It was 1984 and Fred Meyer had just acquired Grand Central Stores, a grocery chain for which he was working in Utah. “One of my best decisions ever was staying with the company at that point because it’s just been an amazing journey,” said Gibson, who later became […]
New NGA Initiatives Offer Industry Insight, Analytics To Independents
At this writing, the 2022 NGA Show has just come to a close. Another successful gathering has fortified retailers, wholesalers and suppliers with the insights, best practices and forward-thinking guidance they need to thrive in today’s competitive grocery marketplace. This year’s show, held at the Caesars Forum Convention Center in Las Vegas, was also the […]
