Kroger customers can now receive groceries and eligible prescriptions in a single delivery order, the retailer and Instacart announced Aug. 24.
Grocery & Prescription Delivery is available across nearly all Kroger banners nationwide, including Fred Meyer, Ralphs and Harris Teeter. The Instacart-powered service connects customers to delivery from more than 2,200 Kroger pharmacy locations.
“At Kroger, we’re committed to making it easier for our customers to take care of their health and their families,” said Colleen Lindholz, president of Kroger Health. “This new service combines the convenience of grocery delivery with the personalized care provided by our pharmacy teams. Customers have groceries and eligible prescriptions delivered together, knowing their prescriptions are filled and verified by the trusted Kroger pharmacy teams who serve their communities every day.”
To add an eligible prescription, customers must be signed in and connected to their My Prescriptions account. Enrollment in My Prescriptions and Online Pay is required. When an eligible prescription is ready, pharmacy customers receive a notification and can then add groceries to the prescription order or add the prescription to a grocery order already in progress through Kroger Family of Stores’ websites or mobile apps.
Kroger Family of Pharmacy teams fill and verify eligible prescriptions before an Instacart shopper delivers the order from the customer’s local store. Prescriptions are secured in tamper-resistant packaging. Customers choose whether their prescription is handed to them or left at their door.
Prescription delivery eligibility may vary by medication type, delivery address type or local regulations. Age restrictions and other exclusions apply.
“Grocery delivery has always been about removing friction from people’s lives, and picking up a prescription is one of the most important errands customers manage,” said Ryan Hamburger, chief commercial officer at Instacart. “Together with Kroger, we’re making it easier for customers to access groceries and pharmacy services in one order, bringing greater convenience to everyday life while preserving the trusted pharmacy experience customers depend on.”
Boost by Kroger Plus members receive free grocery and prescription delivery on eligible orders.
Kroger operates retail food stores under a variety of banner names and serves more than 11 million customers each day across its family of companies, which employ more than 400,000 associates.
Instacart partners with more than 2,200 retail banners representing nearly 100,000 stores. The company powers e-commerce, fulfillment, in-store technology, AI offerings and advertising for partners through the Instacart Marketplace, Instacart Enterprise platform and Instacart Ads ecosystem. Maplebear Inc. is the registered corporate name of Instacart.