Community involvement is at the center of Food City’s legacy. This year, the company is celebrating a decade of giving more than $60 million to local and national community organizations. Food City, The Shelby Report of the Southeast’s Retailer of the Year, partners locally with a variety of nonprofits, including veterans groups, hunger relief organizations, […]
Category: Food City
Food City, founded in 1955 by Jack C. Smith, currently headquartered in Abingdon, Virginia, initially began its operations in Grundy, Virginia. The company’s primary business model revolves around providing customers with a comprehensive selection of groceries, fresh produce, meats, and household items at competitive prices.
Food City distinguishes itself through its strong emphasis on community engagement, supporting local farmers and producers whenever possible. Additionally, the company is known for its commitment to customer service and convenience, offering services such as in-store pharmacies, delis, and bakeries. With a focus on delivering value and quality to its customers, the brand has expanded its reach over the years and now operates over 130 locations across the southeastern United States.
Posted inFood City, Retailer of the Year, Southeast
Family-Based Culture, Atmosphere Food City’s Key Core Characteristics
Food City, The Shelby Report of the Southeast’s Retailer of the Year, is in the people business, according to its president, Steve Smith. The grocer focuses on growing from within through its people while continuously exceeding customer expectations. It all starts with hiring. “Calm and friendly and making sure we bring the right teammates into […]
Posted inFood City, Corporate Store News, Southeast
Food City Campaign Supports Paralyzed Veterans
In partnership with Paralyzed Veterans of America and seven-time NASCAR champion Richard Petty, Abingdon, Virginia-based Food City is holding its annual in-store checkout donation campaign through July 25. Paralyzed Veterans of America is a national nonprofit service organization dedicated to supporting veterans with spinal cord injuries and diseases such as MS and ALS. Designed to […]
Posted inFood City, Retailer of the Year, Southeast
Food City: E-Commerce Experience Exceeding Customers’ Expectations
Abingdon, Virginia-based Food City, The Shelby Report of the Southeast’s Retailer of the Year, has offered e-commerce since 2015. It began with GoCart, the retailer’s curbside pickup platform. Today, Food City’s e-commerce includes internal programs, partnerships with third parties and a robust savings program to bring the best experience to customers, according to Kevin Stafford, […]
Posted inFood City, Retailer of the Year, Southeast
Food City Self-Distributes In Order To ‘Serve Our Customers’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, has been self-distributing for a long time. Bolstered by a central distribution center in the same town as its corporate headquarters, Abingdon, Virginia, the DC is the main distributor for all Food City locations. It continues to handle the majority of distribution for […]
Posted inFood City, Private Label Brands, Retailer of the Year, Southeast
Food City’s Private Label Offerings Provide Quality, Value, Satisfaction
The family of brands at Food City, The Shelby Report of the Southeast’s Retailer of the Year, includes thousands of items across nearly every category. A combination of nationally recognized and local private label offerings provide customers with quality and value. Each brand is backed by a 100-percent satisfaction guarantee. If customers aren’t pleased, they […]
Posted inRetailer of the Year, Food City, Southeast
Fuel Centers, Pharamacies Bring ‘Whole Package Together’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, was founded on the pledge to: “Run the best store in town.” To do so, it must be able to meet customers wherever they are. A key part of that has been evolving and adapting the company’s gas and pharmacy programs, according to […]
Posted inProduce News, Food City, Retailer of the Year, Southeast
Offerings At Best Store In Town Are ‘As Fresh As Fresh Gets’
Food City’s meat and seafood and produce and floral departments can be best described in two words: picky and convenient. The company prides itself on providing the freshest produce, highest quality meat and seafood and brightest floral arrangements in the market – all while cultivating partnerships with local farmers and growers to provide the best […]
Posted inRetailer of the Year, Food City, Southeast
It’s All About Experience – ‘People Don’t Forget Things Like That’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, was founded on the simple notion to run the best store in town. But how has it accomplished that? Customer experience is the strategy, said Dan Glei, EVP merchandising/marketing. “If you come into our stores as a customer, we want you to have […]
Posted inFood City, Home Page Latest News, Retailer of the Year, Southeast
Food City Named 2023 Southeast Retailer Of The Year
From Virginia mountains, Food City evolves into regional leader Food City, The Shelby Report of the Southeast’s 2023 Retailer of the Year, has grown exponentially over the years through acquisition and natural growth. The privately held, family-owned company began as an 800-square-foot Piggly Wiggly in Grundy, Virginia, according to Steven C. Smith, president and CEO. Food City […]
Posted inFood City, Independent Store News, Southeast
Food City Confirms Plans For 6 Stores In Huntsville, Alabama Area
Food City President and CEO Steve Smith has confirmed that K-VA-T Food Stores will build six Food City locations in the Huntsville, Alabama, area over the next six years. “We’re excited to be moving into Huntsville, Alabama, and the surrounding areas, and while this is our first project in the area, it certainly won’t be […]
Posted inFood City, Food Industry Hall of Fame, West
Food City Banner Caters To Hispanic Shoppers
The Shelby Report of the West’s EVP Bob Reeves recently toured Food City, a banner of Bashas’ Family of Stores. Mike Solis, director of operations for Food City, and Ralph Woodward, SVP of operations for Bashas’ Family of Stores, led the walk-through. Bashas’ bought Food City, which caters to the Hispanic palate, in the mid-1990s. […]
Posted inBashas', Food City, Food Industry Hall of Fame, Home Page Latest News, Special Section, West
Basha Jr. Joins Hall Of Fame As Company Celebrates 90 Years
The late Eddie Basha Jr. has been inducted into The Shelby Report’s Food Industry Hall of Fame. This induction comes at an important time in the company’s history as it celebrates 90 years of service to its communities. Click the special section below to read about Basha Jr.’s legacy and to celebrate the 90th anniversary […]
Posted inFood City, Home Page Slider, Independent Store News, West
Food City Adds First Starbucks Café Inside Store In Phoenix, AZ
Food City has announced the addition of a Starbucks café to its grocery store located in Phoenix, Arizona. The grocery store, located at 9020 W. Thomas Road, is the first of the company’s stores to open a Starbucks café in the state. “It’s an honor to bring a brand-new Starbucks café to the inside of this […]
Posted inIndependent Store News, Bashas', Food City, Home Page Slider, West
Bashas’ Hosts Statewide Job Fair At Stores And Distribution Center
Bashas’ Family of Stores is holding a statewide job fair from 9 a.m.-4 p.m. on May 15, at its Chandler distribution center and its 114 grocery stores throughout Arizona. The family-owned grocer that operates Food City, AJ’s Fine Foods and Bashas’ supermarkets is looking to fill more than 700 full-time and part-time positions. The open […]
Posted inIndependent Store News, Bashas', Food City, Home Page Slider, West
Bashas’, AJ’s Fine Foods, Food City Stores Plan Mother’s Day Events
This Mother’s Day, Bashas’, AJ’s Fine Foods and Food City stores across Arizona are offering a variety of ways to treat mom on her special day. In addition to floral bouquets and arrangements, cakes, sweet treats and an array of gifts, the neighborhood stores are hosting exclusive events for moms who adore a sweet treat […]
Posted inFood City, Home Page Slider, International Foods, West
Food City Invites Customers To Share Their Tamale-Making Memories
To celebrate the holiday season, Food City in Arizona is searching for the best tamale-making memories and photos. Now until Saturday, Nov. 14, Food City is inviting shoppers to submit their favorite tamale-making memory to Food City at myfoodcity.com/tamalada for a chance to win one of three $400 prize packages. Each winner receives a $200 Food City grocery gift […]
Posted inFood City, Home Page Slider, International Foods, West
Food City Bakeries To Offer Special Items For Day Of The Dead
On Monday, Nov. 2, gather with loved ones, share past time stories and enjoy Day of the Dead bread and other offerings found at all 47 Food City bakeries across Arizona. The bread is being sold in family size packages, so shoppers can break bread all week with family and friends. Día de los Muertos, […]
Posted inFood City, Home Page Slider, Independent Store News, West, Year In Review - 2020
WEST: Food City Supermarket In Mesa Celebrates Grand Opening
A Food City grocery store in Mesa, Arizona, celebrated its grand opening with shoppers Wednesday, Sept. 2. At 6 a.m., the Food City store team at Brown Road and Mesa Drive began giving reusable shopping bags filled with groceries to the first 300 customers who checked out with their purchases. Highlights of the new Mesa […]
Posted inFood City, Executive News, Home Page Slider, Marketing News, Nonfood Items, Southeast
Lifelong Food City Associate Thomas Hembree Dies At 69
The Tennessee Grocers & Convenience Store Association has announced the death of lifelong Food City associate Thomas R. Hembree, 69. He died Saturday, April 18, 2020, at Naples Community Hospital in Naples, Florida, surrounded by his family. Mr. Hembree served as Food City SVP of marketing prior to his retirement in 2010. During his service, he […]