Grocery Industry Insights, Special Issues & Expert Advice
Posted inShelby Originals, Home Page Slider, Online Grocery Technology, Southeast

ECRS’ Unified Experience Keeps It Ahead Of Changing Landscape 

Company’s software is based on best practices, not customization by Mary Margaret Stewart, staff writer Peter Catoe founded ECRS in 1989. Thirty-something years later, he remains the president. While a lot has changed with technology in the grocery business during that time, his strategy has remained the same. “We consider ourselves a transaction company, and we […]

Posted inShelby Originals, Home Page Slider, National

Freshop Committed To ‘Learning, Living And Breathing Grocery’

Focus includes self-checkout, touchless store environments  by Mary Margaret Stewart, staff writer Freshop is an e-commerce solution for grocery and retail. And as one might expect, CEO Brian Moyer said the platform has grown an incredible amount in 2020, acquiring thousands of new stores. But why Freshop? According to Moyer, retail partners say the company “really knows […]

Posted inShelby Originals, Home Page Slider, Midwest, Snacks Brands

Market Profile: KLN Family Brands Exemplifies Adage ‘Treat People Like Family’

Candy, snacks company has roots in pet food by Mary Margaret Stewart, staff writer Perham, Minnesota-based KLN Family Brands, the parent company of Kenny’s Candy & Confections, produces various kinds of licorice and popcorn snacks, both branded and private label.  These include Wiley Wallaby licorice and Sweet Chaos popcorn brands, which can be found nationwide in […]

Posted inShelby Originals, Home Page Slider, Independent Store News, Midwest

Market Profile: Longtime Minnesota Grocers Enter 2021 On High Note

Mackenthun’s Fine Foods, Coborn’s show staying power by Mary Margaret Stewart, staff writer Mackenthun’s Fine Foods was founded in Waconia, Minnesota, in 1917. Today, co-owners Jaime Mackenthun and Jessa Theis, brother and sister, are fifth-generation grocers of the family’s three stores in Waconia, Lonsdale and Montgomery. “It’s pretty exciting for our family to have been in business […]

Posted inShelby Originals, Home Page Slider, Northeast, Retailer of the Year

At Weis Markets, ‘We’re Really In The People Business’

Customer service unlike any other; opportunity abounds for ‘everybody at every level’ by Mary Margaret Stewart, staff writer Weis Markets’ go-to-market strategy permeates the whole company. “If you treat your associates well, they in turn will take care of your customers,” explained Amy Zimmerman, store manager.  Zimmerman began her Weis career as a part-time cashier, working […]

Posted inShelby Originals, Amazon Fresh, COVID News, Home Page Slider, Northeast, Retailer of the Year, Whole Foods

COVID-19 Pandemic Can’t Alter Weis’ Overall Approach

CEO proud of safety, swift response and that stores ‘still all about serving the public’ by Mary Margaret Stewart, staff writer Asked to reflect on the ongoing COVID-19 pandemic and its effects on the U.S. grocery industry, Weis Markets COO Kurt Schertle deferred to the company’s CEO and president, Jonathan Weis. “Candidly, I think my boss […]

Posted inShelby Originals, Home Page Slider, Northeast, Retailer of the Year

Weis Markets – A ‘Deliberate Company That Is Very Nimble’

Execs also cite family atmosphere, support for grocer’s bright future by Mary Margaret Stewart, staff writer In this special section, The Griffin Report of the Northeast honors Weis Markets as its 2020 Northeast Retailer of the Year. The Sunbury, Pennsylvania-based company has nearly 200 stores in seven states.  We begin by hearing from some of Weis’ key […]

Posted inShelby Originals, Home Page Slider, Northeast, Retailer of the Year

Community Involvement Key To The Culture At Weis

Makes good business sense to take care of those who ‘take care of us’ by Mary Margaret Stewart, staff writer Since 1912, Weis Markets has been a substantial giver at many different levels – hospitals, soup kitchens, religious institutions, veterans’ agencies, schools and universities. That generosity extends throughout the company itself, via a scholarship fund for […]

Posted inShelby Originals, Home Page Slider, Southeast

Profile: Meet Phyllis Johnson With Catalina USA

The Shelby Report and The Grocery Group together present this series, People to Watch, to focus on current and future leadership in the grocery industry. In this installment, Grocery Group Founder and CEO Cindy Sorensen interviews Phyllis Johnson, senior director of business development (own brands) with Catalina USA. Tell me a little bit about yourself. […]

Posted inShelby Originals, Home Page Slider, Southwest

Grocers Supply Company Salutes Its People

Hometown Heroes competing in country’s ‘toughest retail grocery market’ by Mary Margaret Stewart, staff writer People. Grocers Supply Company is a wholesaler that serves independent retailers. But when stripped down, the most important part of this 90-year family business is the people. And GSC’s people are quick to share that. Eric Winn, president of retail independents […]

Posted inShelby Originals, Home Page Slider, International Foods, Southwest

At Border Town, Pena Views Growing Company As ‘By Family For Family’

‘Economic reality’ varies, but merchandising mix consistent From staff reports Amando Pena Jr. got into the grocery business working for his father. He carries on the tradition now with his own family. “I managed my parent’s grocery stores since 1981,” Pena said. “I dreamt of owning my own group of stores one day. Despite huge […]

Posted inShelby Originals, Home Page Slider, Southwest

Food Town Celebrates Diversity Of Communities

Takes pride in representing ‘all the flavors that make Houston unique’ by Mary Margaret Stewart, staff writer “People always tell you that, when you retire, you should do something you love,” Mike Lewis said. “My father, Ross Lewis, might have taken that a little too literally. He was a lifelong groceryman who loved the business, and […]

Posted inShelby Originals, Home Page Slider, International Foods, Southwest, The Kroger Co.

Malone’s Cost Plus Multicultural, Full-Service

Boasts ‘generational’ roots in area, can adapt quickly by Mary Margaret Stewart, staff writer Rhonda Davis describes Malone’s Cost Plus in Dallas, Texas, as “generational,” both in its associates and customer base. Malone’s has been in the Dallas area since 1973. The store adopted the Cost Plus concept in ’81. Today, there are three store locations, […]

Posted inShelby Originals, Home Page Slider, Southwest

Poco Loco Combines ‘Tradition, Family, Fun, Festivity, Freshness’

Shoppers also drawn by variety of unique products, services  by Mary Margaret Stewart, staff writer Evolving from a convenience store format, Poco Loco opened its first grocery store in 2009 in Kyle, Texas. In the ensuing 11 years, Poco Loco has expanded to nine stores in Austin, San Marcos, Buda, Uhland and Dale, Texas. And for […]

Posted inPublix Super Markets, Home Page Slider, Shelby Originals, Southeast

Continued Growth Can’t Change Mission Of ‘One Publix, One Purpose’

CEO: Associates remain the most valuable asset  This year marks Publix’s 90th anniversary. In addition, the company has been named The Shelby Report’s 2020 Southeast Retailer of the Year.  During a recent visit to the Lakeland, Florida-company’s home state, Shelby Publishing President and Publisher Stephanie Reid and Editor in Chief Kevin Atwill visited with Todd […]

Posted inShelby Originals, Home Page Slider, Southeast

Pandemic Effects Likely To Reverberate Throughout Grocery Industry For Years

Include supply chain, inventory optimization, shopping behavior No aspect of the supermarket industry has been untouched by COVID-19, and Publix is no exception. To CEO Todd Jones, the pandemic’s legacy likely will be felt for years. “What’s interesting is, I think we’ll [continue using] terminology that we’ve never used in our entire past,” he said. […]

Posted inShelby Originals, Home Page Slider, Southeast

In Recognition Of Excellence, Company Racking Up Rankings

Rates highly among women, new grads and Millennials Since August, Publix has received six separate honors from various publications and organizations, ranging from Forbes and Fortune to Newsweek and People magazines.  The Lakeland, Florida-based grocery giant is being hailed for everything from its customer service and philanthropy to offering a work environment that appeals to women, […]

Posted inSupply Chain News, Home Page Slider, Northeast, Shelby Originals

New Jersey Food Council, National Grocers Association Hail Wakefern

Organization has ‘big heart,’ is always first to step up, give back by Mary Margaret Stewart, staff writer The New Jersey Food Council was created 51 years ago by one of Wakefern Food Corp.’s store owners, Joe Saker of ShopRite. NJFC President Linda Doherty said the seed was planted for its structure in Saker’s living room. […]

Posted inProduce News, Home Page Slider, National, Shelby Originals

Profile: Meet Alexandra Rae Danell With Country Sweet Produce

The Shelby Report and The Grocery Group together present this series, People to Watch, to focus on current and future leadership in the grocery industry. In this installment, Grocery Group Founder and CEO Cindy Sorensen interviews Alexandra Rae Danell, marketing manager with Country Sweet Produce. Tell me a little bit about you and what you […]