Below are two monumental pieces of information for those of us in the grocery business to consider in 2025 and beyond: In 2023, the grocery store industry in the United States spent $2.04 billion on advertising, up from $1.94 million a year earlier. That represents an annual increase of about 5 percent. Grocery shopping in […]
Category: Guest Contributors
Reduce Turnover By Engaging Employees; Cut Costs With Better Resource Management
As shoppers, we know the feeling of a positive shopping experience when helped by an engaged associate. According to Gallup (2023), companies with highly engaged employees provide an enhanced customer experience, increased customer retention, improved shopper satisfaction, stronger word-of-mouth and reduced churn, resulting in 23 percent higher profits. Conversely, disengaged associates cost employers $8.8 trillion […]
Independent Grocers Make Their Voices Heard In Washington At NGA’s Fly-In
Every spring, the National Grocers Association’s Fly-In for Fair Competition reminds me of something simple yet powerful – when independent grocers come together and speak with one voice, we can move mountains. The 2025 Fly-In was no exception. More than 125 independent operators, wholesalers and state association partners from 38 states converged on Capitol Hill […]
Effective Resource Management Strategies For Cutting Costs, Driving Profits
The most important business in every community is the local grocery store. It is the most visited. It is where the most money is spent, outside of housing and transportation. It supplies more than two-thirds of calories consumed. During the pandemic, the industry had record profit margins. From 2020-22, profit margins averaged 2.73 percent, reaching […]
Road To Healthier America Runs Through Independent Grocery Stores
Across the country, independent grocers are stepping up to do what they have always done best – care for their communities. As public health challenges grow and access to nutritious food becomes more difficult for many Americans, community grocers are saying loud and clear that they want to be part of the solution. These locally […]
Leadership: Grateful To Mom For Strong Work Ethic
In the days of old when most children worked alongside their parents, taking care of the house or farm chores or in other businesses, there were multiple moments in every single day that a good work ethic was learned, taught and lived. I would guess that anyone over age 50 could tell story after story […]
NGA Scores Big Legislative Wins For Independent Grocers
At the time of this writing, the first 100 days of the new congressional session are wrapping up, and the National Grocers Association (NGA) has secured major victories that will ease regulatory burdens, promote fair competition and protect independent grocers nationwide. From advocating for antitrust enforcement to blocking costly energy regulations, NGA’s efforts are making […]
Leadership: Be A River – Not A Reservoir
Out-of-date leadership is associated with authority, decision-making and control. However, the most effective and true leaders understand that their role is not to accumulate power for themselves but to channel it outward by empowering, inspiring and serving others. This principle is best captured in the metaphor, be a river – not a reservoir. A river […]
