Posted inSustainability News, Guest Contributors, National, News

Reduce Turnover By Engaging Employees; Cut Costs With Better Resource Management

As shoppers, we know the feeling of a positive shopping experience when helped by an engaged associate. According to Gallup (2023), companies with highly engaged employees provide an enhanced customer experience, increased customer retention, improved shopper satisfaction, stronger word-of-mouth and reduced churn, resulting in 23 percent higher profits. Conversely, disengaged associates cost employers $8.8 trillion […]

Posted inAssociation News, Guest Contributors, National, News

Independent Grocers Make Their Voices Heard In Washington At NGA’s Fly-In

Every spring, the National Grocers Association’s Fly-In for Fair Competition reminds me of something simple yet powerful – when independent grocers come together and speak with one voice, we can move mountains. The 2025 Fly-In was no exception. More than 125 independent operators, wholesalers and state association partners from 38 states converged on Capitol Hill […]

Posted inGuest Contributors, National, News, Sustainability News

Effective Resource Management Strategies For Cutting Costs, Driving Profits

The most important business in every community is the local grocery store. It is the most visited. It is where the most money is spent, outside of housing and transportation. It supplies more than two-thirds of calories consumed. During the pandemic, the industry had record profit margins. From 2020-22, profit margins averaged 2.73 percent, reaching […]

Posted inGuest Contributors, Association News, Independent Store News, National, News

Road To Healthier America Runs Through Independent Grocery Stores

Across the country, independent grocers are stepping up to do what they have always done best – care for their communities. As public health challenges grow and access to nutritious food becomes more difficult for many Americans, community grocers are saying loud and clear that they want to be part of the solution. These locally […]

Posted inIndependent Store News, Association News, Guest Contributors, National, News

NGA Scores Big Legislative Wins For Independent Grocers

At the time of this writing, the first 100 days of the new congressional session are wrapping up, and the National Grocers Association (NGA) has secured major victories that will ease regulatory burdens, promote fair competition and protect independent grocers nationwide. From advocating for antitrust enforcement to blocking costly energy regulations, NGA’s efforts are making […]