Publix, H-E-B and Hannaford deliver the best customer experience in the supermarket industry. That’s according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers. This year, supermarkets earned the two highest scores in the entire Ratings. With a score of 84 percent, Publix not […]
Category: Grocery Industry
Vowell’s Market Place Launches ‘Shop, Drop & Roll’ Online Shopping Service
Mississippi’s Vowell’s Market Place is adding online shopping at its stores in Forest, Byram and Starkville. The service, named “Shop, Drop & Roll Powered by Rosie” will allow customers to shop online (excluding alcohol and tobacco products) in the stores and have those items available for pickup within three hours. The service launches April 5. […]
Who Is Most Likely To Grocery Shop Online?
Although online grocery shoppers can be found across all demographic groups, they are more likely to be younger men, age 18-44, according to a recent report on online grocery shopping by The NPD Group. Amazon Prime members and young adults are other groups more likely to grocery shop online, finds “The Virtual Grocery Store” report. The […]
Giumarra Forecasts Excellent Vidalia Onion Volumes This Spring
Vidalia onion season officially kicks off April 12, according to the Vidalia Onion Committee—and Giumarra Southeast says it is offering promotable volumes of the summer favorite, packaged in the Nature’s Partner brand. Shipments will begin the third week of April and continue through the end of July. “Growing conditions in South Georgia have led to […]
Key Trends Shaping The Future Of Grocery Retailing
The U.S. food retailing business has never been more competitive, and there are a number of trends putting pressure on food retailers of all stripes—from supermarkets whose bread and butter is groceries to supercenters and drugstores for which food is a smaller but still crucial part of the product mix. That’s according to “The Future of […]
Five Steps To Cut Spoilage And Reduce Losses
by Michael Falck/co-founder and U.S. president, RELEX Solutions Special to The Shelby Report According to a 2016 report by the U.S. Department of Agriculture, shrink loss in fresh fruit, vegetables and meat items continues to increase despite advances in food technologies. In the same report, the USDA found that in 2011-12, the average loss estimate […]
Rosie To Serve As First Online Grocery Shopping Platform For Independents To Accept EBT/SNAP Payments
by Lorrie Griffith/editor-in-chief Independent grocers that use e-commerce provider Rosie’s app soon will be able to allow their shoppers to shop online and pay for SNAP-eligible items at-store using their EBT benefits. Jon Ambrose, co-founder and COO of Rosie, told The Shelby Report at his company’s booth at the recent NGA Show that Rosie has […]
Martin’s Opens South Bend, Indiana, Replacement Store
Martin’s Super Markets opened its newest store Thursday at 525 S. Mayflower Road in South Bend, Indiana—replacing the unit at 4401 Western Avenue, which opened in 1979. “This store is a celebration of, and renewed dedication to, Martin’s long history of serving South Bend’s west side community,” said Martin’s President and CEO Rob Bartels. “The […]
