An ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research shows that mass retailers still reign supreme for shoppers when it comes to stocking up on beauty products, with 42.5 percent of total beauty shoppers turning to mass retailers for their beauty needs in 2014—a slight decrease from 43.7 percent the previous […]
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CVS-Target Pharmacy Deal Could Spur More Activity Among Industry
It was announced this week that CVS Health Corp. and Target Corp. have entered into a definitive agreement for CVS Health to acquire Target’s pharmacy and clinic businesses for approximately $1.9 billion. It’s big news, and a deal that—as Reuters reports—may spur supermarkets to find their own pharmacy partners. Reuters reports: “Drug stores in recent years […]
Amazon, Publix, Whole Foods Lead Survey Of Most Reputable Retailers
For the third year in a row, Amazon.com claims the top spot in Reputation Institute’s annual survey of America’s top 50 most reputable companies in the retail industry. Supermarket chains moved up in the ranking this year, with Publix ranking second and Whole Foods jumping five spots to third place. America’s top 10 companies in the […]
Randalls Fundraisers Aid Flood Relief Efforts In Texas
Randalls is hosting in-store fundraisers to help those in Texas who have been impacted by the devastating floods. Randalls, a banner of Albertsons, operates stores in the Houston and Austin areas, which have been hard-hit by the storms. It is partnering with KHOU in Houston and KEYE in Austin to raise funds in its stores. […]
Dunkin’ Donuts K-Cups Available Nationwide, And More…
Supermarket News In Brief… Dunkin’ K-Cup pods for Keurig home brewing systems are now available at retail outlets throughout the U.S. and Canada. As part of an updated agreement, which was first announced in February, The J.M. Smucker Co. will distribute and market Dunkin’ K-Cup pods exclusively to grocery chains, mass merchandisers, club stores, drug […]
Supermarkets Rank ‘Strong’ In Latest Customer Service Ratings
Supermarkets, retailers and banks, as an industry, earned average ratings of “strong” in the 2015 Temkin Customer Service Ratings, while TV service providers and internet service providers earned an average rating of “very weak.” Based on a study of 10,000 U.S. consumers, the ratings examine 278 companies across 20 industries. For the third straight year, […]
FMI Names Northeast Store Manager Award Finalists, And More…
Supermarket News In Brief The Food Marketing Institute (FMI) Store Manager Awards Program recognizes exceptional supermarket store managers who generate sales growth, provide great customer service, contribute to attaining company goals and are an integral part of the communities they serve. FMI will honor 10 finalists and announce the four grand-prize winners at FMI Connect in […]
Trader Joe’s, Publix And Aldi Rank As Consumers’ Favorite Grocery Stores
Trader Joe’s continues to build a loyal following with its diverse grocery selection and friendly service. A study of more than 7,200 consumers by Market Force Information, a worldwide leader in customer intelligence solutions, found that Trader Joe’s is America’s favorite grocery retailer for the third year in a row. Publix ranked a close second, […]
