President Donald Trump is betting that his trade wars won’t affect U.S. shoppers as he seeks to rewrite – or end – international trade deals. While U.S. exporters – farmers and manufacturers – are anxiously looking on as the Trump administration demands terms to bring jobs back to America, the average consumer isn’t seeing any […]
Category: Shelby Originals
Exclusive, in-depth stories from the Shelby team. Explore Food Industry features, market profiles, and unique perspectives from industry leaders.
The Shelby Report Salutes Our West Retailer Exec Of The Year: Pat Posey, Bristol Farms
Everybody Likes Pat Patrick “Pat” Posey, VP of non-perishable procurement and merchandising for Southern California-based retailer Bristol Farms, seems to be one of those guys everybody likes, as you’ll see from comments provided to us by his colleagues (friends). In addition to managing a successful career in the grocery business that started at Ralphs Grocery […]
Providing Timely Service Is Essential To Developing Customer Loyalty
by John Larson/senior partner at John Larson & Co. and co-author of Capturing Loyalty Last week, I went to my local Trader Joe’s and bought an inexpensive bottle of Chilean wine. When I went to pay for the wine, the register operator complemented me on my selection. “Several of my customers have purchased this wine […]
Raley’s Strategic Initiatives Focus On Customers, Concepts, Team Members
Kevin Konkel, who was appointed to the newly created role of chief operations officer at Raley’s this past March, kicked off a trio of executives from the West Sacramento-based grocery who addressed the audience at the Western Association of Food Chains annual convention in May. Konkel was followed by Deirdre Zimmermann, SVP of marketing, and […]
Prop. 65 Warning No Longer Needed For Coffee; Cereal Under Scrutiny
by Ron Fong/president and CEO, California Grocers Association In many respects, California is like an island unto itself when it comes to laws and regulations. For better or worse, our state is home to a number of laws and regulations that exist nowhere else in the nation. Among the most notorious and controversial of them […]
Milk’s Missed Opportunity
by Cindy Sorensen/founder and CEO, The Grocery Group With approximately 96 percent of all households purchasing milk, it holds an enviable spot in consumers’ shopping baskets and refrigerators. There is only one other category that can claim a higher household penetration, and that is toilet paper. But milk’s stronghold with consumers is fading. As competition […]
WinCo, Heeb’s Among Those Building In Montana
by Lorrie Griffith/editor–West The Montana grocery landscape features a mix of chains like Walmart, Costco, Smith’s, Albertsons, Safeway and Lucky Markets as well as some strong local independents. Shoppers in the Billings area may get a new grocery option, as it was reported in February that WinCo Foods is planning to build a new grocery […]
HR & Benefits News: Key To Success—Hire & Keep The Best People
HR & Benefits News is a monthly column by Chris Cooley, co-founder of MyHRConcierge and SMB Benefits Advisors. It’s no secret, hiring and keeping workers has significant impact on independent grocers. Its impact is second only to “competition from other retailers” say independent grocers who participated in the 2018 Independent Grocers Financial Survey prepared by […]
