by Kristen Cloud/staff writer Kevin Kirsch, co-owner of Chevy Chase Supermarket in Chevy Chase, Md., understands the importance of technology and social media. In fact, he assumes the younger generation expects his 25,000-s.f. single-store operation to have a website, at the very least. “Then I assume that you figure stores should at least have a […]
Category: Feature
Posted in, Feature, National
Consultant Describes What A Top Grocery Retailer Looks Like
What makes a supermarket the best? The Shelby Report asked Brian Numainville, a principal with The Retail Feedback Group, for his thoughts. Numainville spent more than 18 years at Nash Finch, most recently as senior director of research and public relations. In May, Numainville was named a principal at The Retail Feedback Group (www.retailfeedback.com), a […]
Posted in, Amazon Fresh, Feature, National, Whole Foods
Coalitions, Cooperation, Congress Are Key in Battle Against ORC
by Terrie Ellerbee/associate editor Shoplifting and Organized Retail Crime (ORC) are two very different crimes. A person may steal bread to feed a hungry family. A coordinated group steals items that can be turned into cash that typically funds other criminal activity. If there has been an increase in ORC arrests, it is because retailers […]
Posted in, Feature, Marketing News, National
Use ‘Barriers To Exit’ For More Sales From Customers
by Rick Rusch, Thought-Tech Special to The Shelby Report Grocers, like all merchants, are prone to a fairly simple view of marketing. Many grocers see their marketing as the basic activities designed to draw people to their store. But is that really the purpose of marketing? If so, then measuring the success of your marketing […]
Posted in, Feature, National
Organized Retail Crime Cutting into Grocers’ Profits
by Ashley Bates/staff writer Organized retail crime (ORC) involves a criminal network made up of many people who steal large quantities of goods from retailers and later resell the products, and it is a growing problem for U.S. retailers, costing them $3.53 billion in 2010, according to the National Retail Federation (NRF). Thomas Martin is […]
Posted in, Feature, National
Companies Bank on Snacks to Bring Big Profits
by Ashley Bates/staff writer The snacking trend is one of the most influential ones affecting a range of businesses, from supermarkets and convenience stores to fast-food and other restaurants, and it’s being fueled by consumer demand. Today’s consumer seems to be perpetually on the run and thus needs a quick “pick-me-up” snack in mid-morning or […]
Posted in, Feature, National
Grocery Buyers Big Part of Buy Local Trend
by Ashley Bates/staff writer Buying local produce and meats and shopping at independent stores is one of the hottest trends in the grocery industry, recent studies say and executives agree. Grocery buyers are taking the national trend very seriously and adapting their buying habits to suit the wants and needs of the grocery shopper. Piggly […]
Posted in, Feature, National
Confections Industry Remains a Bright Spot in Economy
by Ashley Bates/staff writer The 2012 Farm Bill now being debated in Congress is not the answer to solve the problems in the sugar industry, some industry leaders say. Despite the problems, the industry is holding fairly steady through the national economic turmoil. To date, confections and chocolates haven’t been hit very hard through the […]