by Brian Numainville Special to The Shelby Report We live in a world of rapid change. As technology continues to evolve, new retail concepts come to light and innovative ideas surface, what does the future hold for food retailers? I recently reflected on some interesting concepts and ideas that have the possibility to impact our […]
Category: Feature
Posted in, Feature, National
Technology Is Changing How Your Customers Shop
by Rick Rusch/Special to The Shelby Report Technology is impacting consumers’ behavior in virtually every aspect of life. Including grocery shopping. Grocers who address consumers’ taste for technology in shopping will win easily over competitors who chose to ignore the trend. Smartphones and technology Driven in large part by the smartphone, consumers today are armed […]
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Dippin’ Dots Invests $3.1M In The Ice Cream Of The Future
by Heather Blount/staff writer Dippin’ Dots LLC, the maker of novelty ice cream and frozen treats, announced plans for a $3.1 million modernization and renovation at its Paducah, Ky., manufacturing facility in mid-January. Company executives told The Shelby Report that this investment opens many new doors for Dippin’ Dots, including new products and new distribution. […]
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Diving Into Social Media Can Bring Up Valuable Info
Grocery is a hot topic on social media these days, with an estimated 10 million-plus industry-related digital conversations taking place each year. Grocery-related conversations on Yelp, for instance, grew by 25 percent in just one year’s time. And these conversations aren’t mere mentions. They are “rich, robust and informative” conversations, according to Black Pearl Intelligence, […]
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Social Media, Mobile Technology Increasingly Driving Shopper Behavior
by Kristen Cloud/staff writer Kevin Kirsch, co-owner of Chevy Chase Supermarket in Chevy Chase, Md., understands the importance of technology and social media. In fact, he assumes the younger generation expects his 25,000-s.f. single-store operation to have a website, at the very least. “Then I assume that you figure stores should at least have a […]
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Consultant Describes What A Top Grocery Retailer Looks Like
What makes a supermarket the best? The Shelby Report asked Brian Numainville, a principal with The Retail Feedback Group, for his thoughts. Numainville spent more than 18 years at Nash Finch, most recently as senior director of research and public relations. In May, Numainville was named a principal at The Retail Feedback Group (www.retailfeedback.com), a […]
Posted in, Amazon Fresh, Feature, National, Whole Foods
Coalitions, Cooperation, Congress Are Key in Battle Against ORC
by Terrie Ellerbee/associate editor Shoplifting and Organized Retail Crime (ORC) are two very different crimes. A person may steal bread to feed a hungry family. A coordinated group steals items that can be turned into cash that typically funds other criminal activity. If there has been an increase in ORC arrests, it is because retailers […]
Posted in, Feature, Marketing News, National
Use ‘Barriers To Exit’ For More Sales From Customers
by Rick Rusch, Thought-Tech Special to The Shelby Report Grocers, like all merchants, are prone to a fairly simple view of marketing. Many grocers see their marketing as the basic activities designed to draw people to their store. But is that really the purpose of marketing? If so, then measuring the success of your marketing […]