Posted inFood Service News, Amazon Fresh, Home Page Latest News, National, Whole Foods

C-Store Operators Cite Foodservice Programs As Reason For Optimism

Convenience store retailers say that in-store sales have performed strong so far this year, and they are optimistic about their business prospects for the remainder of 2017, largely because of the growth in food sales, according to a survey of U.S. retailers released today by the National Association of Convenience Stores (NACS). Three in five […]

Posted inGuest Contributors, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Whole Foods

Will Someone Win The Price Vs. Service Battle, Or Is There Room For Both?

by Art Patch/a retired retail executive & regular columnist for The Shelby Report For years, the successful retail business model featured a strong commitment to customer service. Customer service does cover a broad area but was often listed in surveys as the primary reason a customer chose a store. It was not uncommon for employees […]

Posted inOrganic Natural, Amazon Fresh, Corporate Store News, Home Page Latest News, National, Specialty, Whole Foods

Walmart, Trader Joe’s Lose Customers To Whole Foods After Price Cuts

Thasos Group, a data intelligence firm, has published a new research report, “Competitive Impact of Lower Prices at Whole Foods,” analyzing the number, composition and behavior of new customers at Whole Foods stores following significant price reductions in the wake of the chain’s acquisition by Amazon in August. Key findings of the report include: Foot […]

Posted inEquipment & Technology, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Online Grocery Technology, Whole Foods

Study Finds Reviews Are Key For Online And In-Store Grocery Shoppers

PowerReviews, a consumer feedback technology company serving more than 1,000 global brands and retailers, has released a new research paper exploring the results of a survey on American consumers’ grocery shopping habits. “Beyond the Supermarket Shelves: How consumers are navigating the grocery shopping experience online and in-store” examines the changing landscape for grocery retailers and provides […]

Posted in, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Online Grocery Technology, Whole Foods

Study: Amazon, Walmart Outscore Food Retailers On Online Satisfaction

The Retail Feedback Group (RFG), a provider of actionable stakeholder feedback, has released its 2017 U.S. Online Grocery Shopper Study. This new research found about half of online shoppers plan to purchase grocery items more often in the coming year and rate their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 […]

Posted inWoman Executive of the Year, Amazon Fresh, Bonus Content, Home Page Latest News, Midwest, Shelby Honorees, Shelby Signature Content, Whole Foods, Wholesaler/Distributor News, Women In The News

Tandy Harvey Is Shelby’s Midwest Woman Executive Of The Year

Providence Brought Tandy Harvey to Supervalu by Terrie Ellerbee/editor-Midwest Tandy S. Harvey will tell you she loves Supervalu, a company she has spent more than three decades serving. Her first job was a part-time summer gig in a warehouse in Champaign, Illinois, in the mid-1980s. She was in college earning a mechanical engineering technology degree […]

Posted inBeverage News, Amazon Fresh, Home Page Latest News, Southwest, Suppliers, Whole Foods

Chuck Norris Water Brand Expands With Brookshire’s, Super 1

CForce “premium artesian water,” from CForce Bottling Co., owned by Gena and Chuck Norris, soon will be available for purchase at Brookshire’s Food & Pharmacy and Super 1 Foods stores. Currently sold in 15 states and online through Amazon.com, CForce will be sold at 155 Brookshire’s Food & Pharmacy and Super 1 Foods stores in Texas, Louisiana, Oklahoma, Arkansas and Mississippi on store shelves […]

Posted inEquipment & Technology, Amazon Fresh, Association News, Grocery Industry, Home Page Latest News, National, Whole Foods

Consumers Continue To Choose Physical Over Digital For Groceries

Consumers have a variety of options when it comes to buying groceries, and they continue to choose physical grocery stores to make their purchases. That’s according to the International Council of Shopping Centers’ (ICSC) recently released “The State of Grocery Shopping” survey, which found that 99 percent of adults buy some or all of their […]