On John Rossā first day as president and CEO of IGA USA in Chicago on Oct. 17, he and his predecessor Mark Batenic took time to field some questions from Shelby Report Editor-in-Chief Lorrie Griffith. Ross already had met with members of the 38-person team at IGA headquarters before the 9 a.m. Central interview. Asked […]
Category: Amazon Fresh
Amazon Fresh revolutionized the grocery retail landscape upon its inception in 2007. Emerging as a branch of the tech giant Amazon, the first store opened its doors in Seattle, Washington. Founded on the principles of convenience and innovation, Amazon Fresh aimed to redefine the grocery shopping experience through its online platform and physical locations. Over the years, it has grown exponentially, catering to the evolving needs of customers in the realm of fresh produce, pantry staples, and household essentials. As of 2023, the brand boasts a significant presence, with multiple locations established across various states in the U.S.
Distinguished for its seamless integration of technology into the shopping journey, Amazon Fresh continues to expand its reach, delivering an extensive range of products while emphasizing speed and efficiency. The brand’s commitment to leveraging cutting-edge advancements in logistics and customer experience has facilitated its steady growth. Amazon Fresh remains dedicated to offering a diverse selection of goods, prioritizing customer satisfaction through streamlined services and an evolving assortment of offerings.
Posted inAssociation News, Amazon Fresh, Equipment & Technology, Grocery Industry, Home Page Latest News, Independent Store News, National, Online Grocery Technology, Whole Foods, Wholesaler/Distributor News
ROFDA And Rosie To Bring Online Shopping To 2,000 Independents
Retailer Owned Food Distributors & Associates (ROFDA) and Rosie, an e-commerce company, have entered into a new partnership, announced at the National Grocers Associationās Fall Leadership Meetings, that will bring Rosieās online shopping platform to 2,000 independent grocery stores across the U.S. over the next two years. āThe partnership will provide omni-channel online shopping programs, […]
Posted inFood Service News, Amazon Fresh, Home Page Latest News, National, Whole Foods
C-Store Operators Cite Foodservice Programs As Reason For Optimism
Convenience store retailers say that in-store sales have performed strong so far this year, and they are optimistic about their business prospects for the remainder of 2017, largely because of the growth in food sales, according to a survey of U.S. retailers released today by the National Association of Convenience Stores (NACS). Three in five […]
Posted inGuest Contributors, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Whole Foods
Will Someone Win The Price Vs. Service Battle, Or Is There Room For Both?
by Art Patch/a retired retail executive & regular columnist for The Shelby Report For years, the successful retail business model featured a strong commitment to customer service. Customer service does cover a broad area but was often listed in surveys as the primary reason a customer chose a store. It was not uncommon for employees […]
Posted inOrganic Natural, Amazon Fresh, Corporate Store News, Home Page Latest News, National, Specialty, Whole Foods
Walmart, Trader Joe’s Lose Customers To Whole Foods After Price Cuts
Thasos Group, a data intelligence firm, has published a new research report, āCompetitive Impact of Lower Prices at Whole Foods,ā analyzing the number, composition and behavior of new customers at Whole Foods stores following significant price reductions in the wake of the chainās acquisition by Amazon in August. Key findings of the report include: Foot […]
Posted inEquipment & Technology, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Online Grocery Technology, Whole Foods
Study Finds Reviews Are Key For Online And In-Store Grocery Shoppers
PowerReviews, a consumer feedback technology company serving more than 1,000 global brands and retailers, has released a new research paper exploring the results of a survey on American consumersā grocery shopping habits. āBeyond the Supermarket Shelves:Ā How consumers are navigating the grocery shopping experience online and in-storeā examines the changing landscape for grocery retailers and provides […]
Posted in, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Online Grocery Technology, Whole Foods
Study: Amazon, Walmart Outscore Food Retailers On Online Satisfaction
The Retail Feedback Group (RFG), a provider of actionable stakeholder feedback, has released its 2017 U.S. Online Grocery Shopper Study. This new research found about half of online shoppers plan to purchase grocery items more often in the coming year and rate their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 […]
Posted inWoman Executive of the Year, Amazon Fresh, Bonus Content, Home Page Latest News, Midwest, Shelby Honorees, Shelby Signature Content, Whole Foods, Wholesaler/Distributor News, Women In The News
Tandy Harvey Is Shelby’s Midwest Woman Executive Of The Year
Providence Brought Tandy Harvey to Supervalu by Terrie Ellerbee/editor-Midwest Tandy S. Harvey will tell you she loves Supervalu, a company she has spent more than three decades serving. Her first job was a part-time summer gig in a warehouse in Champaign, Illinois, in the mid-1980s. She was in college earning a mechanical engineering technology degree […]