New Seasons Market, The Shelby Report of the West’s Retailer of the Year, is the nation’s first grocer to be B Corporation certified. Certified B-Corps are businesses that meet the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose. New Seasons Market, like other B-Corps, undergoes […]
Category: Retailer of the Year
New Seasons Market CEO Lebold Relishing Return To Pacific Northwest
(Editor’s note: Bob Reeves, Shelby Publishing’s EVP West, recently visited with Nancy Lebold, CEO of Oregon-based New Seasons Market and the Woman Executive of the Year for the West. Their discussion appears below.) Thank you so much for joining us. Before we dig in, our readers would like to get to know you a bit […]
Food City: ‘We’re Nothing Without Our Community Being Successful’
Community involvement is at the center of Food City’s legacy. This year, the company is celebrating a decade of giving more than $60 million to local and national community organizations. Food City, The Shelby Report of the Southeast’s Retailer of the Year, partners locally with a variety of nonprofits, including veterans groups, hunger relief organizations, […]
Family-Based Culture, Atmosphere Food City’s Key Core Characteristics
Food City, The Shelby Report of the Southeast’s Retailer of the Year, is in the people business, according to its president, Steve Smith. The grocer focuses on growing from within through its people while continuously exceeding customer expectations. It all starts with hiring. “Calm and friendly and making sure we bring the right teammates into […]
Food City: E-Commerce Experience Exceeding Customers’ Expectations
Abingdon, Virginia-based Food City, The Shelby Report of the Southeast’s Retailer of the Year, has offered e-commerce since 2015. It began with GoCart, the retailer’s curbside pickup platform. Today, Food City’s e-commerce includes internal programs, partnerships with third parties and a robust savings program to bring the best experience to customers, according to Kevin Stafford, […]
Food City Self-Distributes In Order To ‘Serve Our Customers’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, has been self-distributing for a long time. Bolstered by a central distribution center in the same town as its corporate headquarters, Abingdon, Virginia, the DC is the main distributor for all Food City locations. It continues to handle the majority of distribution for […]
Food City’s Private Label Offerings Provide Quality, Value, Satisfaction
The family of brands at Food City, The Shelby Report of the Southeast’s Retailer of the Year, includes thousands of items across nearly every category. A combination of nationally recognized and local private label offerings provide customers with quality and value. Each brand is backed by a 100-percent satisfaction guarantee. If customers aren’t pleased, they […]
Fuel Centers, Pharamacies Bring ‘Whole Package Together’
Food City, The Shelby Report of the Southeast’s Retailer of the Year, was founded on the pledge to: “Run the best store in town.” To do so, it must be able to meet customers wherever they are. A key part of that has been evolving and adapting the company’s gas and pharmacy programs, according to […]
