By Carol Radice As a company that competes against some formidable grocery chains, many of which are much larger, making every penny count is critical. Fareway’s finely-tuned supply chain plays a critical role in helping accomplish this. From its labor-saving and cost-cutting measures to its impressive, modern warehouse, logistics operation and self-distribution model, the company […]
Category: Retailer of the Year
Posted inRetailer of the Year, Midwest
Fareway CEO: Customer Experiences, In-Store Interactions Key To Building Trust
by Carol Radice A reputation of offering top-notch customer service is important for most retailers, but for Fareway this the heart of what makes it stand apart. From its famous meat counter with packaged and cut-to-order meats to car carryout service and everything in between, Fareway focuses on making the customer experience a special one. […]
Posted inRetailer of the Year, Independent Store News, Midwest
Train And Retain – Fareway Investing ‘In Our People’
By Carol Radice Throughout its many years in business, Fareway has worked hard to establish a culture that encourages and motivates employees to do well. One could say, in fact, that being an employee-focused company is a central part of Fareway’s overall store mission. According to Garrett Piklapp, president, Fareway’s people, extensive training programs and […]
Posted inRetailer of the Year, Home Page Latest News, Midwest
Rooted In Iowa, Fareway Expanding Across Midwest
By Carol Radice Fareway opened its first grocery store in 1938 in Boone, Iowa. While much has changed at this Midwest chain over the past 85 years, many things have remained the same. The leadership team – headed by CEO Reynolds Cramer, who is the fourth generation in his family to run the company – has […]
Posted inRetailer of the Year, West
New Seasons Market Plans New Stores, Freshens Others
New Seasons Market, The Shelby Report of the West’s Retailer of the Year, has been updating its stores across its soon to be 20 locations, while four more are slated to open in the next three years. For the company’s recognition, EVP Bob Reeves visited multiple stores to get a glimpse of what the future […]
Posted inRetailer of the Year, West
New Seasons Markets Boasts Track Record Of Valuing, Supporting Staff
New Seasons Market, The Shelby Report of the West’s Retailer of the Year, strives to be the ultimate neighborhood grocery store. This goal is not only for customers but staff as well. “We take good care of our staff, and they take good care of our customers. The care our customers feel when they shop […]
Posted inRetailer of the Year, West
New Seasons Market Strives To Improve Social, Environmental Efforts
New Seasons Market, The Shelby Report of the West’s Retailer of the Year, is the nation’s first grocer to be B Corporation certified. Certified B-Corps are businesses that meet the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose. New Seasons Market, like other B-Corps, undergoes […]
Posted inWoman Executive of the Year, Home Page Latest News, Retailer of the Year, West
New Seasons Market CEO Lebold Relishing Return To Pacific Northwest
(Editor’s note: Bob Reeves, Shelby Publishing’s EVP West, recently visited with Nancy Lebold, CEO of Oregon-based New Seasons Market and the Woman Executive of the Year for the West. Their discussion appears below.) Thank you so much for joining us. Before we dig in, our readers would like to get to know you a bit […]