by Phil Bagdasarian Co-founder, Packwire Customer loyalty is essential to boosting a business’ bottom line. In fact, an average of 80 percent of future revenue is generated by a 20 percent returning customer base. Attracting new customers is important but keeping them is far more valuable. As such, it is crucial that companies invest in […]
Category: Guest Contributors
Cross-Merchandising Helps Consumers And Retailers
by Cindy Sorensen Founder and CEO, The Grocery Group As we finally turn the corner from winter into spring here in the Midwest, our thoughts begin to turn toward outdoor grilling and dinners on the deck. Dining outdoors might still be a few months away, but it’s not too early for retailers to begin […]
Consider ‘Sustainability’ In Construction And Equipment
by Steve Mehmert/managing partner, T4 Solutions Sustainable: “of, relating to, or being a method of harvesting or using a resource so that the resource is not depleted or permanently damaged.”—Merriam-Webster online dictionary Every day we read more and more about supermarkets that are embracing sustainability in their daily operations. We hear the terms reduce, reuse […]
HR & Benefit News: 3 Key Federal Labor Laws For 2019 Highlighted
HR & Benefits News is a monthly column by Chris Cooley, co-founder of MyHRConcierge and SMB Benefits Advisors. Grocers across the nation have many state and federal laws to keep up with throughout the year, and in 2019, they will need to ensure they stay diligent in their compliance with current laws and aware of those that are […]
A Look At Some Best Practices For Retailer Labor Productivity
It is critically important for retailers to monitor the productivity of their associates. Labor productivity measures the output of store associates over a specific period of time. Tracking measures such as sales per labor hour or scans per minute will ensure that a retailer is getting the most of his/her labor dollars. Low productivity rates […]
Grocers Need to Plumb Their Data To Better Understand Shoppers
by Sy Fahimi/SVP-Product Strategy, Symphony RetailAI Grocery retail is going through a significant reinvention as we continue to move into the era of the consumer. Retailers can succeed in 2019 by keeping data at the core of every practice in order to better understand their shoppers. Historically, retailers have large amounts of data, such as […]
N.J. Food Council President Reviews 2018 At Outset Of 2019
Linda Doherty, president of the New Jersey Food Council, looked at what happened in the past year in preparation for this new year. Not much in Trenton surprises me, but occasionally the unexpected arises that has an impact on our membership. Case in point were two significant issues we faced heading into the year. When […]
Keep Waste Removal Process Going During Severe Weather
by Michael Hess/Founder, President and CEO, Waste Harmonics Winter weather hits and before you know it, garbage piles up resulting in dangerous and unsightly conditions. Within hours, garbage and recycling headaches can deter you from your day. As a reliable source of food and merchandise, you need to be ready to serve the needs of […]
