For all of us that are grocery retailers, November and December aren’t just regular months. They’re the two biggest sales months of the year – not by a little, by a lot. And it can be overwhelming for our teams and customers. Remember one of my top leadership lessons for success: We take care of […]
Category: Guest Contributors
Column: Why Are There So Many Food Deserts In America?
By Ashley Page, VP of marketing and public affairs for the Independent Grocers Alliance (IGA) Most Americans, and certainly those of us in the grocery business, have grown used to seeing a bounty of food in our local grocery store. Rows of vibrantly colored fruits and vegetables, fresh meat and dairy and a huge variety […]
Close The Freezer, Open The Margin – Ratchet Effect Of Energy Efficiency
From leaky gaskets to overnight heat loss, small inefficiencies add up fast. As we continue our sustainability series on resource management, we focus this month on the benefits of energy efficiency and how effective energy use can positively impact the bottom line. Alongside labor, a grocery store’s electric bill is typically one of its highest […]
NGA, CGA Help Independents Remain Important Part Of American Economy
As some of the most resilient business owners in the country, independent community grocers know they don’t thrive by working in a vacuum. The strength of our industry comes from its robust sense of unity. Few organizations embody that sense better than the National Grocers Association and the California Grocers Association. By bringing independent retailers […]
Leadership: Disruptive Kindness
It’s been an interesting journey since publishing my book on “The 5 Rules” in January of 2024 and speaking and coaching on these rules across many organizations since then. There has been one question that comes up on many occasions that I’d like to expand on for this month’s leadership teaching. But first, just as […]
What Does Future Of Independent Grocery Hold?
Editor’s note: This is the first of a three-part series of articles intended to provide a view of the path to a brighter future for independent grocery as a whole and for independent grocers individually. As president of the Business Service Resource Group, I’ve spent over three decades working directly with family-owned businesses in the […]
A Resource In The Wrong Place – The Economics Of Grocery Waste
Merchandise loss, also known as shrink or food waste, poses a persistent economic challenge for grocery stores. While the topic may not always provoke an emotional response, by the end of this article, you may find yourself reflecting on the true cost of waste. In fact, you might say you’ve WEPT – a helpful acronym […]
Work Not Finished, But NGA Pleased With Efforts On Tax Measure, SNAP
Independent grocers across the country are applauding significant policy victories following months of persistent advocacy led by the National Grocers Association (NGA). With the enactment of a landmark tax package and the defense against the most damaging proposed changes to the Supplemental Nutrition Assistance Program, NGA has delivered tangible results for independent operators and the […]
