Posted in, Amazon Fresh, National, New Products, Whole Foods

Jell-O Kicks Off College Football Season With New University Mold Kits

Just in time for football season, Jell-O is launching 16 new Jell-O University Mold Kits that celebrate college teams around the country. Available this month, each kit contains two trays of school logo or mascot molds, along with boxes of Jell-O gelatin in team colors. Building on the popularity of its 2013 launch featuring four […]

Posted in, Amazon Fresh, National, Store News, Whole Foods

Grocery Among Industries With Highest Average Forgiveness Ratings

Based on a study of 10,000 U.S. consumers, H-E-B and USAA tied for the top spot in the 2014 Temkin Forgiveness Ratings, which rates 268 companies across 19 industries. In fact, grocery chains are among the industries with the highest average ratings. “Forgiveness is an asset that companies earn from their customers,” says Bruce Temkin, […]

Posted in, Amazon Fresh, National, Store News, Whole Foods

Walmart, Target, Publix Rank Among Most Valuable In 2014 Best Retail Brands Report

Walmart maintains its No. 1 spot on Interbrand’s 2014 Best Retail Brands list and, even with a 6 percent decline in brand value, it preserves an enormous margin over the next closest brand. Four brands increased their brand value by more than 25 percent this year: Macy’s, Whole Foods, Amazon and Cabela’s. The global Best […]

Posted in, Amazon Fresh, Grocery Industry, West, Whole Foods

Instacart Brings Same-Day Grocery Delivery Service To L.A.

Instacart has launched its same-day grocery delivery service in Los Angeles. Beginning today, customers can order virtually any items carried in their neighborhood Whole Foods Market and have them delivered in as little as one hour. Additional stores will be added in the coming weeks, allowing customers to combine items from multiple stores into one […]

Posted in, Amazon Fresh, National, Store News, Whole Foods

Who Leads, And Lags, In Customer Satisfaction?

Customer satisfaction improved for a third consecutive year for retail, according to a report released by the American Customer Satisfaction Index (ACSI). The retail sector overall gained 1.7 percent to an ACSI benchmark of 77.9, boosted by higher customer satisfaction with specialty retail stores, supermarkets, drug stores and gasoline service stations. A fourth traditional retail […]

Posted in, Amazon Fresh, Equipment & Technology, National, Whole Foods

Amazon Plans Retail Store Checkout System

Amazon.com is working on a checkout system for brick-and-mortar retail stores that includes using the company’s Kindle tablet device, according to the Puget Sound Business Journal. The Wall Street Journal reports Amazon would give retailers Kindles and credit-card readers for checking out customers, and could offer retailers other services, such as data analysis and website […]