Publix, H-E-B and Hannaford deliver the best customer experience in the supermarket industry. That’s according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers. This year, supermarkets earned the two highest scores in the entire Ratings. With a score of 84 percent, Publix not […]
Category: Whole Foods
Whole Foods Market, founded in 1980 by John Mackey, Renee Lawson Hardy, Craig Weller, and Mark Skiles, originated in Austin, Texas. As a pioneer in the natural and organic foods movement, the brand has evolved into one of the world’s leading retailers of natural and organic foods.
The company’s business model revolves around offering high-quality, responsibly sourced products that promote health and well-being. The brand distinguishes itself by maintaining strict quality standards, including bans on artificial flavors, colors, and preservatives in its products. With a commitment to sustainability, the chain supports local farmers and suppliers, prioritizing organic and non-GMO options whenever possible. Whole Foods Market operates over 500 locations across North America and the United Kingdom.
Who Is Most Likely To Grocery Shop Online?
Although online grocery shoppers can be found across all demographic groups, they are more likely to be younger men, age 18-44, according to a recent report on online grocery shopping by The NPD Group. Amazon Prime members and young adults are other groups more likely to grocery shop online, finds “The Virtual Grocery Store” report. The […]
Key Trends Shaping The Future Of Grocery Retailing
The U.S. food retailing business has never been more competitive, and there are a number of trends putting pressure on food retailers of all stripes—from supermarkets whose bread and butter is groceries to supercenters and drugstores for which food is a smaller but still crucial part of the product mix. That’s according to “The Future of […]
Rosie To Serve As First Online Grocery Shopping Platform For Independents To Accept EBT/SNAP Payments
by Lorrie Griffith/editor-in-chief Independent grocers that use e-commerce provider Rosie’s app soon will be able to allow their shoppers to shop online and pay for SNAP-eligible items at-store using their EBT benefits. Jon Ambrose, co-founder and COO of Rosie, told The Shelby Report at his company’s booth at the recent NGA Show that Rosie has […]
Hispanic Markets Abound, Reflect Diversity Of Dallas-Fort Worth Metro
by Terrie Ellerbee/editor-Southwest The population of Dallas-Fort Worth hit 7.3 million in mid-January. That is one million more people than were counted in the 2010 U.S. Census. The number also includes nearly a half-million unauthorized immigrants, according to the Pew Research Center. It found that most of the 11.1 million unauthorized immigrants living in the […]
Online Grocery And Jet.com Help Fuel Walmart’s E-Commerce Jump
Online grocery helped Walmart U.S. record a big jump in its e-commerce business during the fiscal 2017 fourth quarter. The Bentonville, Arkansas-based retail giant posted its financial results for the quarter Tuesday and reported strong e-commerce growth as sales and gross merchandise volume increased 29.0 and 36.1 percent, respectively—including Jet.com and online grocery. Walmart purchased […]
Larkin Outlines Top 3 Hot Topics Among NGA Show Attendees
The Shelby Report’s Editor-in-Chief Lorrie Griffith sat down with National Grocers Association (NGA) President and CEO Peter Larkin at the NGA Show in Las Vegas in earlier this month, which turned out to be the show’s seventh consecutive year of record-breaking attendance—more than 3,400—including a record level of retailer and wholesaler participants. The Expo floor […]
Rosie Will Serve As First Online Grocery Platform For Independents To Accept SNAP Payments
Participants in the federal Supplemental Nutrition Assistance Program (SNAP) will soon have a new, convenient way to shop and pay for their groceries. At The NGA Show, happening now in Las Vegas, Rosie announced that independent grocers using its e-commerce app can now offer customers the ability to shop online and pay for SNAP-eligible items at-store using […]
