Tom Herman says Northgate Gonzalez Markets has big plans. The chief experience officer for the 41-store Southern California chain reveals that the company intends to undertake “major remodels and expansions” this year. “Our strategy right now is we’re going back into some of our older facilities—either they’re smaller or older and can’t do the kind […]
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Supermarkets Rank Tops For Customer Experience
Publix, H-E-B and Hannaford deliver the best customer experience in the supermarket industry. That’s according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers. This year, supermarkets earned the two highest scores in the entire Ratings. With a score of 84 percent, Publix not […]
Who Is Most Likely To Grocery Shop Online?
Although online grocery shoppers can be found across all demographic groups, they are more likely to be younger men, age 18-44, according to a recent report on online grocery shopping by The NPD Group. Amazon Prime members and young adults are other groups more likely to grocery shop online, finds “The Virtual Grocery Store” report. The […]
Key Trends Shaping The Future Of Grocery Retailing
The U.S. food retailing business has never been more competitive, and there are a number of trends putting pressure on food retailers of all stripes—from supermarkets whose bread and butter is groceries to supercenters and drugstores for which food is a smaller but still crucial part of the product mix. That’s according to “The Future of […]
Rosie To Serve As First Online Grocery Shopping Platform For Independents To Accept EBT/SNAP Payments
by Lorrie Griffith/editor-in-chief Independent grocers that use e-commerce provider Rosie’s app soon will be able to allow their shoppers to shop online and pay for SNAP-eligible items at-store using their EBT benefits. Jon Ambrose, co-founder and COO of Rosie, told The Shelby Report at his company’s booth at the recent NGA Show that Rosie has […]
Kroger Names New Presidents For Fred Meyer Stores, Columbus Division
The Kroger Co. has named Joe Grieshaber president of Fred Meyer Stores, replacing Jeff Burt, who resigned Monday to accept the position of SVP of grocery, fresh food and beverage at Target Corp. Grieshaber has been serving as president of Kroger’s Columbus division. Succeeding Grieshaber will be Dan De La Rosa, who has been promoted […]
Albertsons, Sprouts Reportedly In Merger Talks
According to a Bloomberg report Sunday, Albertsons Cos. is in preliminary discussions to merge with organic grocer Sprouts Farmers Market. The report cites “people with knowledge of the matter.” Representatives of the companies have not commented. A deal would take Phoenix, Arizona-based Sprouts private. Albertsons, backed by Cerberus Capital Management, is among the largest grocery […]
United Fresh Reveals 25 Retail Produce Manager Award Honorees
Marking its 13th year of recognizing exceptional retail produce managers, the United Fresh Produce Association has revealed the winners of its 2017 Retail Produce Manager Awards. The group of 25 produce managers represents supermarket banners, commissaries and independent retail stores from 14 different states and two Canadian provinces. The winners will be the honored guests at the United […]
