Online Grocery Technology | The Shelby Report
Posted inOnline Grocery Technology, Association News, National

FMI Survey Finds Food Industry Investing In Customer Experience

Despite a challenging year marked by a persisting pandemic, historic inflation, supply chain bottlenecks and labor shortages, the food industry is making investments to meet shoppers’ evolving tastes, according to FMI – The Food Industry Association’s annual research report, The Food Retailing Industry Speaks 2022. The survey finds that food retailers are focusing on investments in new technologies […]

Posted inOnline Grocery Technology, Northeast

Birdzi Creates Personalized Consumer Offers With Visper 2.0

Iselin, New Jersey-based Birdzi is altering grocers’ approach to personalization with the announcement of Visper 2.0. Through this program, grocers can create personalized promotions with no manual input, customizing each element to individual shoppers. Earlier this year, regional grocer Coborn’s trialed Visper 2.0 and saw an increase in loyalty. Customers expect personalization, but according to McKinsey & Company, 23 percent of shoppers believe […]

Posted inOnline Grocery Technology, National

Instacart, Quicklly To Deliver Indian Groceries In 7 Cities

Quicklly and Instacart have announced the companies’ expanded partnership to offer delivery of Quicklly’s Indian pantry staples, desi spices and sauces across seven U.S. cities: New York City; Chicago; Austin, Texas; Fremont, California; Sunnyvale, California; Naperville, Illinois; and Edison, New Jersey.  The Instacart app also offers nationwide delivery of Quicklly’s ready-to-eat Indian meals kits in three to four […]

Posted inOnline Grocery Technology, Midwest

Hornbacher’s Launches EBT SNAP Acceptance For Delivery

Fargo, North Dakota-based Hornbacher’s will accept EBT SNAP for same-day delivery and curbside pickup orders placed through Instacart. With this program, EBT SNAP participants will be able to use their benefits to access fresh food and pantry staples online from Hornbacher’s eight locations across the Fargo-Moorhead market.   This launch follows the U.S. Department of Agriculture Food […]

Posted inOnline Grocery Technology, National, Supply Chain News

Study Shows Customers Would Delay Deliveries To Pay Lower Fee

One of the most important reasons shoppers choose not to use a grocery delivery service is that they want to pay no more than necessary, which was tied with wanting to select their own produce, according to new shopper behavior research from Mercatus, fielded June 30-July 1. Specifically, this customer desire was directed at delivery’s additional […]

Posted inOnline Grocery Technology, Southwest

SymphonyAI Retail CPG Appoints Choudhary As President

Dallas-based SymphonyAI Retail CPG has appointed Manish Choudhary as president. Chris Koziol, current president, will transition out of the role Aug. 31 after having led the organization through business transformation. “It has been an honor leading the transformation of SymphonyAI Retail CPG, and I am proud of the solid track record and foundation we have established to […]

Posted inOnline Grocery Technology, Southeast

Food Lion Expands Pickup Service At 15 Additional Stores

Salisbury, North Carolina-based Food Lion has announced the expansion of its grocery pickup service to 15 stores in the Carolinas, Georgia and Tennessee. The grocer is offering shoppers their first pickup for free. The 15 stores that now feature grocery pickup services are in Blue Ridge and Dawsonville, Georgia; Clarksville, Columbia, East Ridge, Nashville and Smithville, Tennessee; […]

Posted inOnline Grocery Technology, Snacks Brands, Southwest

Doritos Launches Triangle Tracker Program Through Snapchat

Plano, Texas-based Doritos is launching the Triangle Tracker, a nationwide hunt where any triangle in the real world can unlock exclusive experiences and rewards. Through the Snapchat AR lens that converts any triangle into Doritos and weekly TikTok challenges, Doritos is taking over famous triangular landmarks in New York, Atlanta and Memphis by partnering with brands like Guess Originals, Vivid […]