Loyalty in the grocery aisle is softening, according to a new national study from Reach3 Insights that found 81 percent of Americans are open to trying new brands – a signal that routine, habit-driven CPG purchases are giving way to more deliberate in-store decision-making. The study, “Rethinking Routine: What’s Really Happening in the Grocery Aisle,” […]
Category: Grocery Industry
Posted inOnline Grocery Technology, Grocery Store Equipment, National, News
Birdzi Launches Natural Language BI Tool, AskKea
Birdzi has released AskKea, a generative business intelligence (BI) assistant that lets grocery retailers query their data using plain-English questions and receive decision-ready answers in minutes instead of days. AskKea is designed for non-analysts. Store managers and marketing teams can ask questions directly and receive clear answers, visual summaries, exportable data files, methodology explanations and […]
Posted inOnline Grocery Technology, Association News, Featured News, National, News, Nonfood Items
AI Experts Urge Retailers To Move Beyond Simple Automation
Artificial intelligence (AI) can help retailers unlock hidden revenue in underperforming inventory, improve customer targeting and streamline operations — but only if companies stop treating it as a time-saving shortcut and start using it as a strategic tool. That was the message from two digital commerce experts during a keynote at The Inspired Home Show […]
Posted inOnline Grocery Technology, Executive News, Featured News, News, Southeast
ECRS Names Rosner Chief Revenue Officer
ECRS, a Boone, North Carolina.-based retail technology company, has named Merrick Rosner chief revenue officer. Rosner brings more than a decade of executive experience in retail technology and previously served on the National Retailer Advisory Board of the Independent Grocers Alliance (IGA). In his new role, Rosner will oversee customer experience, sales operations and strategic […]
Posted inBeverage News, Grocery Research, National, News
EY Survey: Ingredient Scrutiny, Wellness Reshaping Beverage Purchases
A new survey from EY finds that health awareness, generational differences and digital tools are fundamentally changing what consumers want from beverages – with implications for retailers and CPG brands across the category. The study surveyed more than 2,500 adults in the U.S. and Brazil between Nov. 20-Dec. 11. Wellness is baseline expectation Health-driven behavior […]
Posted inC-Store News, Featured News, Grocery Store Equipment, Midwest, News
Huck’s Market Becomes First C-Store To Deploy AI-Native POS Chainwide
Huck’s Market has gone live with an artificial intelligence-native point-of-sale system at its flagship location in Carmi, Illinois, becoming the first c-store chain to deploy the technology in-store. The employee-owned 135-store Midwest chain partnered with Tote, an AI-native POS platform built for fuel and convenience retail, with a chainwide rollout planned for completion by the […]
Posted inIndependent Store News, Merchant Distributors, News, Online Grocery Technology, Southeast
Swiftly, MDI Bringing Digital Circular, AI Targeting To Independent Grocers
Swiftly has partnered with Merchants Distributors (MDI), a Hickory, N.C.-based wholesale grocery distributor, to expand digital capabilities across MDI’s network of more than 600 independent retailers in the Southeast. Under the agreement, MDI retailers will gain access to three Swiftly products – a modern retail website platform, SmartCircular for digitizing the weekly circular experience and Audience […]
Posted inIndependent Store News, News, Northeast, Online Grocery Technology
Redner’s Markets Launches New Mobile App, Kicks Off ‘Appiness Tour’
Redner’s Markets launched a new mobile app March 5, and the employee-owned regional chain is celebrating with a five-store tour across Pennsylvania, Maryland and Delaware that begins March 10. The app gives customers access to exclusive deals, gas and grocery rewards points, grocery delivery and pickup and catering orders – consolidating Redner’s loyalty and shopping […]