by Jonathan Tan, co-founder of the Ratio Institute In 1916, Clarence Saunders opened the first self-service grocery store in Memphis, Tennessee. In 1930, the modern supermarket arrived in the Jamaica neighborhood of Queens, New York, in the form of King Kullen. These innovations birthed the need for the fourth utility in food retail – modern […]
Category: Bonus Content
Posted inGuest Contributors, National, News
Leadership: Learning To Lead Like A National Park Guide
We recently went on a graduation celebration trip with our oldest grandson, Dax Graham Black, to Mesa Verde National Park. We had two different guides take us through a couple of the main attractions there – the Cliff House and the Balcony House. I had this thought as they inspired and educated us on how […]
Posted inFeature, Association News, Bakery News, Dairy News, Deli News, National, News
Webinar Unpacks Trends From IDDBA 2025
Consumer anxieties, vibrant merchandising and the fast rising influence of Middle Eastern and Mediterranean fare topped the talking points during a June 12 International Dairy Deli Bakery Association-sponsored webinar, “Digesting All the Trends at IDDBA 2025.” Maeve Webster, president of the Bennington, Vermont-based consultancy Menu Matters, and Mike Kostyo, VP, sifted through what they saw on the show floor to […]
Posted inAssociation News, Guest Contributors, National, News
SNAP Incentives, Fresh Innovation And The Role Of Independent Grocers
In June, the independent grocery industry came together in force for the 2025 NGA Fresh Summit in Milwaukee, where fresh food innovation met community commitment. From fresh-forward merchandising strategies to discussions about food safety, traceability and technology, the summit underscored what independent grocers already know – fresh food is not only a driver of growth […]
Posted inAssociation News, Market Profile, News, Northeast
Orange May Not Have Lock On Future Shelf Tag Color In Massachusetts
In late May, Massachusetts Gov. Maura Healey announced she was eliminating outdated regulations to save businesses and business owners time and money. The change that affects grocers in the commonwealth was the overhaul of unit price disclosure requirements that had not been adjusted since the 1990s. Brian Houghton, SVP of government affairs and communications at […]
Posted inIndependent Store News, Market Profile, Midwest, News
Mackinaw Family Market Thrives As Community Hub In Bustling Tourist Town
At the northern tip of Michigan’s Lower Peninsula, the independent Mackinaw Family Market stands as a cornerstone of Mackinaw City – both during the bustling summer tourism season and the quiet winter months. The village of 847 residents is a resort community located on the shores of the Straits of Mackinac. For Mackinaw Family Market […]
Posted inFeature, News, West
Longtime Leader McCloud Bids Farewell To USC FIM
Cynthia McCloud, director of Food Industry Programs and adjunct faculty at the University of Southern California (USC) Marshall School of Business, is retiring. McCloud, a student in the Food Industry Management (FIM) program in 1990, has served as director since 2014, following a 40-year career in the food industry. In a farewell speech during the […]
Posted inMarket Profile, News, West
Favorable Job Market Intensifying Employer Competition For Talent In WA
Anneliese Vance-Sherman, chief labor economist with the Washington Employment Security Department, recently spoke with The Shelby Report about the workforce challenges retailers are facing in the state. How would you summarize the retail workforce situation in Washington state? The overall job market, while showing a slight slowdown after recovering from COVID-19 pandemic job losses, […]