From leaky gaskets to overnight heat loss, small inefficiencies add up fast. As we continue our sustainability series on resource management, we focus this month on the benefits of energy efficiency and how effective energy use can positively impact the bottom line. Alongside labor, a grocery store’s electric bill is typically one of its highest […]
Category: Guest Contributors
NGA, CGA Help Independents Remain Important Part Of American Economy
As some of the most resilient business owners in the country, independent community grocers know they don’t thrive by working in a vacuum. The strength of our industry comes from its robust sense of unity. Few organizations embody that sense better than the National Grocers Association and the California Grocers Association. By bringing independent retailers […]
Leadership: Disruptive Kindness
It’s been an interesting journey since publishing my book on “The 5 Rules” in January of 2024 and speaking and coaching on these rules across many organizations since then. There has been one question that comes up on many occasions that I’d like to expand on for this month’s leadership teaching. But first, just as […]
What Does Future Of Independent Grocery Hold?
Editor’s note: This is the first of a three-part series of articles intended to provide a view of the path to a brighter future for independent grocery as a whole and for independent grocers individually. As president of the Business Service Resource Group, I’ve spent over three decades working directly with family-owned businesses in the […]
A Resource In The Wrong Place – The Economics Of Grocery Waste
Merchandise loss, also known as shrink or food waste, poses a persistent economic challenge for grocery stores. While the topic may not always provoke an emotional response, by the end of this article, you may find yourself reflecting on the true cost of waste. In fact, you might say you’ve WEPT – a helpful acronym […]
Work Not Finished, But NGA Pleased With Efforts On Tax Measure, SNAP
Independent grocers across the country are applauding significant policy victories following months of persistent advocacy led by the National Grocers Association (NGA). With the enactment of a landmark tax package and the defense against the most damaging proposed changes to the Supplemental Nutrition Assistance Program, NGA has delivered tangible results for independent operators and the […]
Leadership: If You’re Going To Be A Bear, Be A Grizzly
“If you’re going to be a bear, be a grizzly.” This saying is one of my earliest learnings on how to be successful. It was during my early years at United Supermarkets of Oklahoma, where I spent the first 27 years of my career. I went from being a produce manager to assistant manager and […]
New Spending Bill And SNAP: Sifting Through The Ugly, Bad and Good
The Trump administration recently passed the spending bill. Some of the bill is new; some keeps in place existing programs. And where politicians exist, they do tricks and misinformation. Sometimes what they say is going to happen and what a bill actually does are two different things. Let’s take a deep look at the Supplemental […]
