TGI Fridays Inc., in relationship with Microsoft Corp., is equipping servers with 8-inch tablets so they can quickly and accurately process orders and payments while at the table.
Oracle’s MICROS RES 5.4 allows TGI Fridays to manage the various aspects of running a restaurant, from tableside ordering to traffic and queue management, all from one solution. The device also improves the table wait time and helps regulate the pace of orders sent to the kitchen.
TGI Fridays has completed a six-city pilot in Texas and Minnesota, and it will deploy the more than 2,000 tablets by March.