On John Ross’ first day as president and CEO of IGA USA in Chicago on Oct. 17, he and his predecessor Mark Batenic took time to field some questions from Shelby Report Editor-in-Chief Lorrie Griffith. Ross already had met with members of the 38-person team at IGA headquarters before the 9 a.m. Central interview. Asked […]
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Posted inExecutive News, Albertsons, Corporate Store News, Home Page Latest News, Southwest, West
Raya, Dorcheus Swap Roles At Albertsons
Albertsons has confirmed that Lori Raya, president of its Southern California division, has switched roles with Shane Dorcheus, president of the Southwest division. An Albertsons spokesperson told The Shelby Report Monday that “Lori Raya and Shane Dorcheus were swapped, essentially. Lori transferred to the Southwest division and Shane transferred to SoCal.” An internal memo reportedly […]
Posted inAssociation News, Amazon Fresh, Equipment & Technology, Grocery Industry, Home Page Latest News, Independent Store News, National, Online Grocery Technology, Whole Foods, Wholesaler/Distributor News
ROFDA And Rosie To Bring Online Shopping To 2,000 Independents
Retailer Owned Food Distributors & Associates (ROFDA) and Rosie, an e-commerce company, have entered into a new partnership, announced at the National Grocers Association’s Fall Leadership Meetings, that will bring Rosie’s online shopping platform to 2,000 independent grocery stores across the U.S. over the next two years. “The partnership will provide omni-channel online shopping programs, […]
Posted inFood Service News, Amazon Fresh, Home Page Latest News, National, Whole Foods
C-Store Operators Cite Foodservice Programs As Reason For Optimism
Convenience store retailers say that in-store sales have performed strong so far this year, and they are optimistic about their business prospects for the remainder of 2017, largely because of the growth in food sales, according to a survey of U.S. retailers released today by the National Association of Convenience Stores (NACS). Three in five […]
Posted inGuest Contributors, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Whole Foods
Will Someone Win The Price Vs. Service Battle, Or Is There Room For Both?
by Art Patch/a retired retail executive & regular columnist for The Shelby Report For years, the successful retail business model featured a strong commitment to customer service. Customer service does cover a broad area but was often listed in surveys as the primary reason a customer chose a store. It was not uncommon for employees […]
Posted inUncategorized, Albertsons, Association News, Dairy News, Deli News, Executive News, Food Service News, Home Page Latest News, National
IDDBA Elects 2017-18 Officers, Board Of Directors
The International Dairy Deli Bakery Association (IDDBA) recently elected its 2017-18 officers and board of directors at its annual business meeting in Rosemont, Illinois. Erik Waterkotte, senior director of sales for Columbus Craft Meats, assumes the role of chairman of the board. He has served on the board of directors since 2010 and has been […]
Posted inOrganic Natural, Amazon Fresh, Corporate Store News, Home Page Latest News, National, Specialty, Whole Foods
Walmart, Trader Joe’s Lose Customers To Whole Foods After Price Cuts
Thasos Group, a data intelligence firm, has published a new research report, “Competitive Impact of Lower Prices at Whole Foods,” analyzing the number, composition and behavior of new customers at Whole Foods stores following significant price reductions in the wake of the chain’s acquisition by Amazon in August. Key findings of the report include: Foot […]
Posted inGrocery News, Corporate Store News, Deli News, Food Service News, Harris Teeter, Home Page Latest News, Southeast
Sandwich Designed By NFL Wide Receiver Debuts At Harris Teeter
At 1 p.m. today—Tuesday, Oct. 3—Carolina Panthers wide receiver Devin Funchess will make an appearance at the Harris Teeter store at Morrocroft Village in Charlotte to debut his personally designed signature sub sandwich (and sign autographs). Not surprisingly, Harris Teeter says the sandwich is made for larger appetites. Funchess’ sandwich, dubbed the “Funchess Munch,” features […]